Home care agency · Basingstoke

Mayfair Homecare - Basingstoke

Rated Good by CQC Rating published 6 July 2022 Rating 4 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · Families helped this month: 3

Rated 4 years ago. CQC's last published rating for this service is from July 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of Mayfair Homecare - Basingstoke
Address
35 Winchester Street, Basingstoke, RG21 7EE
Run by
Mayfair Homecare Limited (5 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
October 2019 (7 years)
Registered manager
Teresa Jane Savage
Company check
Active, trading since 1998 (28 years), accounts up to date (Companies House 03633635)
Last CQC check
6 Jul 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Registered activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-7492028908

Introducing Mayfair Homecare - Basingstoke

Registered with CQC as a home care agency, Mayfair Homecare - Basingstoke is based in Basingstoke, run by Mayfair Homecare Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (July 2022). It is one of 45 CQC-registered home care agencies that have an office within 7 miles of Basingstoke; 25 of those are rated Good or Outstanding.

Past CQC ratings

  1. Nov 2017 Good
  2. Jul 2022 Good
  3. Today Rating 4 years old

The location's rating record from CQC, from first to latest.

CQC reports

The neighbourhood

Ward
Brookvale & Kings Furlong
Parliamentary constituency
Basingstoke
Integrated care board
NHS Hampshire and Isle of Wight Integrated Care Board
ONS area type
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Home care in RG21 (8)

Larger map · Get directions · © OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Mayfair Homecare - Basingstoke over the years

Mayfair Homecare - Basingstoke has been registered with CQC since October 2019, about 7 years.

CQC has published 2 overall ratings for it (2017–2022), starting at Good and staying Good every time.

At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Reading Mayfair Homecare - Basingstoke's CQC ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 174 of the 226 other agencies in Hampshire that CQC has rated.

Needs it is registered to meet

Taken from its CQC registration.

Likely fees

We estimate visits from Mayfair Homecare - Basingstoke at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

Hampshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

CQC ratings, area by area

  • SafeGood201 of 227 in Hampshire
  • EffectiveGood213 of 227 in Hampshire
  • CaringGood200 of 227 in Hampshire
  • ResponsiveGood203 of 227 in Hampshire
  • Well-ledGood175 of 227 in Hampshire

CQC key question ratings, published 6 July 2022. Under each rating: how many agencies in Hampshire share it.

Around Basingstoke

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is In Home Care Basingstoke, under 0.5 miles away.

12 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Brookvale & Kings Furlong ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.

The registered provider

Mayfair Homecare - Basingstoke is run by Mayfair Homecare Limited (company 03633635), incorporated in 1998, 21 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Mayfair Homecare Limited runs 5 CQC-registered services across 5 council areas; 4 of the 5 with a rating are Good or Outstanding (80%), against 88% for the same mix of services across England.

It trades under the Grosvenor Health and Social Care brand, which covers 24 services run by 4 registered providers.

The inspection, summarised

  • We received very positive feedback from people and relatives about the quality of care.
  • They told us they received a consistent service at planned times from staff who they were familiar with.
  • People and relatives told us the registered manager and senior staff were approachable, professional and caring.
  • Senior staff had a good understanding of their role and ensured they had a good working knowledge of people's needs.

Inspected 26 May 2022; report published 6 July 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Family reviews

There are no reviews of Mayfair Homecare - Basingstoke yet. If you know the service, your experience could help someone else.

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Where Mayfair Homecare - Basingstoke stands locally

  • Rated Good. Across Hampshire, 91% of the 225 rated home care agencies are Good or Outstanding and 17 are Outstanding.
  • Its rating (July 2022) is more recent than 53% of agency ratings in Hampshire.
  • Registered with CQC in 2019: it has been registered longer than 58% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Hampshire lists 5.

Compared with every CQC-registered home care agency in Hampshire. Source: CQC register, Oct 2026.

Other agencies close by

Guides for families

Basingstoke: home care agencies inspected recently

Mayfair Homecare - Basingstoke: common questions

What kind of care can Mayfair Homecare - Basingstoke offer?
CQC lists Mayfair Homecare - Basingstoke under: homecare agencies. Check which of these it is actively providing now.
Which provider runs Mayfair Homecare - Basingstoke?
Mayfair Homecare Limited is the registered provider for Mayfair Homecare - Basingstoke.
How much does care from Mayfair Homecare - Basingstoke cost?
Mayfair Homecare - Basingstoke has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
How is Mayfair Homecare - Basingstoke rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
Where is Mayfair Homecare - Basingstoke?
35 Winchester Street, Basingstoke, RG21 7EE. That is the office; visits happen in your own home, so confirm your area is covered.
Is Mayfair Homecare - Basingstoke registered with CQC?
Mayfair Homecare - Basingstoke is on the CQC register as a home care agency (ID 1-7492028908) and was rated Good overall in July 2022.
Can Mayfair Homecare - Basingstoke care for someone with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
When was Mayfair Homecare - Basingstoke last inspected?
6 July 2022 is when the current rating was published, 4 years ago. Check what has changed since, such as the manager or staffing.

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In Hampshire

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Mayfair Homecare  - Basingstoke: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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