Home care agency · Milton Keynes

Median Wellness Ltd

Rated Requires improvement by CQC Rating published 13 June 2023 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Older people painting together at an activity session Illustrative photo, not of Median Wellness Ltd
Address
10 Falcon Drive, Old Stratford, Milton Keynes, MK19 6DJ
Run by
Median Wellness Ltd
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
January 2022 (4 years)
Registered manager
Damaris Nganga
Company check
Active, trading since 2017 (8 years), accounts up to date (Companies House 11045685)
Last CQC check
13 Jun 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Personal care

CQC page for this service · CQC location ID 1-12347189515

Median Wellness Ltd at a glance

Registered with CQC as a home care agency that also provides supported living, Median Wellness Ltd is based in Milton Keynes. It supports adults of all ages, with registered specialisms in dementia, learning disabilities and mental health conditions.

Its latest CQC rating is Requires improvement overall (June 2023). Safe, Effective, Responsive and Well-led were rated Requires improvement. It is one of 180 CQC-registered home care agencies that have an office within 7 miles of Milton Keynes; 76 of those are rated Good or Outstanding.

Likely fees

We estimate visits from Median Wellness Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

If savings are under the upper limit (£23,250 in England), West Northamptonshire Council may pay part of the cost after a free care needs assessment.

Ownership and company checks

Median Wellness Ltd is run by Median Wellness Ltd (company 11045685), incorporated in 2017, 4 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other social work without accommodation.

Around Milton Keynes

There are 14 other agencies within 3 miles, 6 of them rated Good or Outstanding; the nearest is Cedar Care Consult Ltd, under 0.5 miles away.

4 of the 14 nearest rated agencies have a more recent rating than this one.

It sits in Deanshanger & Paulerspury ward, classed by ONS as larger rural (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Northamptonshire ICB.

Median Wellness Ltd over the years

Median Wellness Ltd has been registered with CQC since January 2022, about 4 years.

Its only published overall rating so far is Requires improvement, from June 2023.

It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Inspection findings in brief

  • Risk assessments were not always in place to manage risks within people's lives.
  • Risks had been identified by staff, but had not been documented.
  • Medicines were administered safely, but documentation around medicines was not always complete.
  • People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests, however, the policies and systems in the service did not always support this practice.

Inspected 19 May 2023; report published 13 June 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Past CQC ratings

  1. Jun 2023 Requires improvement
  2. Today Rating 3 years old

Every overall rating on record for this location, earliest first.

Reports on the CQC website

Area and map

Ward
Deanshanger & Paulerspury
Parliamentary constituency
South Northamptonshire
NHS integrated care board
NHS Northamptonshire Integrated Care Board
ONS area type
Larger rural · nearer to a major town or city
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Home care in MK19 (5)

See the wider area · Directions · © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.

What the ratings tell you

Looking at the five areas: Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.

Across West Northamptonshire, 30 of 97 rated agencies are Requires improvement for Safe (31%), while 15 of 97 rated agencies are Requires improvement for Effective (15%), while 14 of 97 rated agencies are Requires improvement for Responsive (14%), while 35 of 97 rated agencies are Requires improvement for Well-led (36%).

The Safe, Effective, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

CQC ratings, area by area

  • SafeRequires improvement30 of 97 in West Northamptonshire
  • EffectiveRequires improvement15 of 97 in West Northamptonshire
  • CaringGood85 of 97 in West Northamptonshire
  • ResponsiveRequires improvement14 of 97 in West Northamptonshire
  • Well-ledRequires improvement35 of 97 in West Northamptonshire

CQC key question ratings, published 13 June 2023. Under each rating: how many agencies in West Northamptonshire share it.

Who it can help

As listed with the regulator.

Family reviews

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Compared with other agencies locally

  • Rated Requires improvement. Across West Northamptonshire, 68% of the 94 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (June 2023) is more recent than 66% of agency ratings in West Northamptonshire.
  • Registered with CQC in 2022: it has been registered longer than 47% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in West Northamptonshire lists 6.
  • Areas CQC rated below Good: Safe (34% of home care agencies in West Northamptonshire are also rated below Good here); Effective (16% of home care agencies in West Northamptonshire are also rated below Good here); Responsive (15% of home care agencies in West Northamptonshire are also rated below Good here); Well-led (38% of home care agencies in West Northamptonshire are also rated below Good here). Ask the provider what has changed since.

Comparison set: every registered home care agency in West Northamptonshire, CQC data for Oct 2026.

Nearest home care agencies

Guides for families

Other home care agencies near Milton Keynes with recent ratings

What families ask about Median Wellness Ltd

Is Median Wellness Ltd rated well for safety?
CQC rates five key questions. For Median Wellness Ltd: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
Does Median Wellness Ltd support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Is Median Wellness Ltd regulated by the Care Quality Commission?
Yes. Median Wellness Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-12347189515) and was rated Requires improvement overall in June 2023.
When was Median Wellness Ltd last inspected?
CQC published the current rating on 13 June 2023, 3 years ago. Older ratings are common, so ask about changes since.
What kind of care can Median Wellness Ltd offer?
Registration for Median Wellness Ltd covers: homecare agencies, supported living. Check which of these it offers today.
What are Median Wellness Ltd's fees?
Median Wellness Ltd has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
What is Median Wellness Ltd's address?
The agency's base is 10 Falcon Drive, Old Stratford, Milton Keynes, MK19 6DJ. Confirm that its carers travel to your area.

Home care in nearby towns

In West Northamptonshire

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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