Home care agency · Melton Mowbray

Melton Supported Living Service

Rated Good by CQC Rating published 19 June 2019 Rating 7 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from June 2019. Ask what has changed since, such as the manager or the number of people they support.
A home carer helping an older man with his hair at home Illustrative photo, not of Melton Supported Living Service
Address
21 Victor Avenue, Melton Mowbray, LE13 0GG
Type of provider
Council-run
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
December 2010 (15 years)
Registered manager
Claire Marie Elliott
Last CQC check
19 Jun 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Registered to provide: Personal care

CQC page for this service · CQC location ID 1-123432033

An overview of Melton Supported Living Service

Registered with CQC as a home care agency, Melton Supported Living Service is based in Melton Mowbray, run by Leicestershire County Council. It supports adults under 65, with registered specialisms in physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (June 2019). It is one of 9 CQC-registered home care agencies that have an office within 7 miles of Melton Mowbray; 5 of those are rated Good or Outstanding.

How its rating has changed

  1. Mar 2016 Good
  2. Jun 2018 Requires improvement
  3. Jun 2019 Good
  4. Today Rating 7 years old

The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.

Reports on the CQC website

Location and local area

Ward
Melton Dorian
Parliamentary constituency
Melton and Syston
NHS area (integrated care board)
NHS Leicester, Leicestershire and Rutland Integrated Care Board
ONS area type
Urban: further from a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Home care in LE13 (7)

View on OpenStreetMap · Get directions · Base map © OpenStreetMap

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.

Each area CQC checks

  • SafeGood87 of 119 in Leicestershire
  • EffectiveGood96 of 118 in Leicestershire
  • CaringGood100 of 118 in Leicestershire
  • ResponsiveGood97 of 118 in Leicestershire
  • Well-ledGood78 of 119 in Leicestershire

Source: CQC, published 19 June 2019. Under each rating: how many agencies in Leicestershire share it.

Reading Melton Supported Living Service's CQC ratings

Melton Supported Living Service has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 77 of the 118 other agencies in Leicestershire that CQC has rated.

How long it has been running

Registered in December 2010, it has 15 years on the CQC register.

CQC has published 3 overall ratings for it (2016–2019), starting at Good; it has gone up 1 and down 1 time, and is now Good.

At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

The CQC website holds 5 reports for it, the latest from 19 June 2019.

What it may cost

We estimate visits from Melton Supported Living Service at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

If savings are under the upper limit (£23,250 in England), Leicestershire Council may pay part of the cost after a free care needs assessment.

The local picture

There are 6 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is DHC - Gretton Court, under 0.5 miles away.

Every one of the 5 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Melton Dorian ward, classed by ONS as urban (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.

Who they support

From the CQC register; ask how each need is met in practice.

The registered provider

Leicestershire County Council runs 7 CQC-registered services; 6 of the 7 with a rating are Good or Outstanding (86%), against 86% for the same mix of services across England.

All 7 are in Leicestershire, so it is a local operator rather than a national chain.

What inspectors found

  • About the service: Melton Supported Living Service is based in Melton Mowbray, Leicestershire.
  • They support adults who have learning disabilities, some of whom also have physical disabilities.
  • The service supports people in five shared properties close to the office building.
  • Night time support is provided by waking night staff, or sleep-in staff, in some of the properties.

Inspected 29 May 2019; report published 19 June 2019. From the regulator's own summary (Open Government Licence). Read the full report.

Family reviews

There are no reviews of Melton Supported Living Service yet. If you know the service, your experience could help someone else.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

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Melton Supported Living Service: common questions

Is Melton Supported Living Service a registered provider?
Yes: CQC lists it as a home care agency under location ID 1-123432033 and was rated Good overall in June 2019.
What is Melton Supported Living Service's address?
21 Victor Avenue, Melton Mowbray, LE13 0GG. That is the office; visits happen in your own home, so confirm your area is covered.
How recent is Melton Supported Living Service's CQC rating?
CQC published the current rating on 19 June 2019, 7 years ago. Older ratings are common, so ask about changes since.
Does Melton Supported Living Service support people with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
Which provider runs Melton Supported Living Service?
Melton Supported Living Service is run by Leicestershire County Council, the registered provider on the CQC register.
What services is Melton Supported Living Service registered for?
Melton Supported Living Service is registered for homecare agencies. Ask which of these it provides at the moment.
How did Melton Supported Living Service score on each CQC key question?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
How much does care from Melton Supported Living Service cost?
Melton Supported Living Service hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.

Home care in nearby towns

In Leicestershire

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