Home care agency · Luton

MIC Healthcare Solutions Ltd

Rated Good by CQC Rating published 15 May 2021 Rating 5 years old
Rated 5 years ago. CQC's last published rating for this service is from May 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with women in wheelchairs Illustrative photo, not of MIC Healthcare Solutions Ltd
Address
A W House, Suite 2B, 6-8 Stuart Street, Luton, LU1 2SJ
Run by
MIC Healthcare Solutions Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
August 2018 (8 years)
Registered manager
Monica Nozipo Pondayi Chipo Chiwanga
Company check
Active, trading since 2018 (8 years), accounts up to date (Companies House 11190419)
Last CQC check
15 May 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Regulated activities on its registration: Personal care · Treatment of disease, disorder or injury

Read the full CQC inspection report · CQC location ID 1-5561318680

Introducing MIC Healthcare Solutions Ltd

MIC Healthcare Solutions Ltd is a CQC-registered home care agency in Luton, run by MIC Healthcare Solutions Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (May 2021). It is one of 102 CQC-registered home care agencies that have an office within 7 miles of Luton; 37 of those are rated Good or Outstanding.

MIC Healthcare Solutions Ltd over the years

MIC Healthcare Solutions Ltd has been registered with CQC since August 2018, about 8 years.

CQC has published 2 overall ratings for it (2019–2021), starting at Requires improvement and improving to Good.

It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

There are 2 CQC reports on file for this address; the newest is from 15 May 2021.

Ownership and company checks

MIC Healthcare Solutions Ltd is run by Mic Healthcare Solutions Limited (company 11190419), incorporated in 2018.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is medical nursing home activities, other human health activities and social work without accommodation for older and disabled people (which includes home care).

Who the service is registered for

From the CQC register; ask how each need is met in practice.

Around Luton

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 6 of them rated Good or Outstanding, and the closest is Care with Pride, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: sight or hearing loss (8 of the nearest 25).

12 of the 14 nearest rated agencies have a more recent rating than this one.

It sits in Central ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Likely fees

We estimate visits from MIC Healthcare Solutions Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

If savings are under the upper limit (£23,250 in England), Luton Council may pay part of the cost after a free care needs assessment.

Inspection findings in brief

  • People and their relatives were positive about the kind and caring support they received.
  • One person told us, ''[Staff] have been great and helped me a lot.
  • I am delighted with the care I get from the service.'' People were kept safe by staff who were trained and had good knowledge about safeguarding people from abuse.
  • Risks to people were assessed and mitigated as far as possible.

Inspected 7 May 2021; report published 15 May 2021. From the regulator's own summary (Open Government Licence). Read the full report.

What the ratings tell you

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 16 of the 38 other agencies in Luton that CQC has rated.

Ratings for safety, care and leadership

  • SafeGood22 of 39 in Luton
  • EffectiveGood31 of 39 in Luton
  • CaringGood36 of 39 in Luton
  • ResponsiveGood35 of 39 in Luton
  • Well-ledGood17 of 39 in Luton

Source: CQC, published 15 May 2021. Under each rating: how many agencies in Luton share it.

Rating history

  1. Aug 2019 Requires improvement
  2. May 2021 Good
  3. Today Rating 5 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

CQC documents

Where it is

Ward
Central
Parliamentary constituency
Luton South and South Bedfordshire
NHS area (integrated care board)
NHS Central East Integrated Care Board
Type of area
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in LU1 (33)

Larger map · Route planner · Map data: OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

Family reviews

Nobody has reviewed MIC Healthcare Solutions Ltd here yet. Have you used it? A short, honest review helps the next family decide.

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Where MIC Healthcare Solutions Ltd stands locally

  • Rated Good. Across Luton, 58% of the 38 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (May 2021) is more recent than 31% of agency ratings in Luton.
  • Registered with CQC in 2018: it has been registered longer than 64% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Luton lists 5.

Comparison set: every registered home care agency in Luton, CQC data for Oct 2026.

Nearest home care agencies

Guides for families

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What families ask about MIC Healthcare Solutions Ltd

What kind of care can MIC Healthcare Solutions Ltd offer?
Registration for MIC Healthcare Solutions Ltd covers: homecare agencies. Check which of these it offers today.
Who runs MIC Healthcare Solutions Ltd?
MIC Healthcare Solutions Limited is the registered provider for MIC Healthcare Solutions Ltd.
How much does care from MIC Healthcare Solutions Ltd cost?
MIC Healthcare Solutions Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
How did MIC Healthcare Solutions Ltd score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
What is MIC Healthcare Solutions Ltd's address?
The agency works from A W House, Suite 2B, 6-8 Stuart Street, Luton, LU1 2SJ; ask which postcodes its carers cover.
Is MIC Healthcare Solutions Ltd regulated by the Care Quality Commission?
MIC Healthcare Solutions Ltd is on the CQC register as a home care agency (ID 1-5561318680) and was rated Good overall in May 2021.
Can MIC Healthcare Solutions Ltd care for someone with dementia?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
When did CQC last rate MIC Healthcare Solutions Ltd?
CQC published the current rating on 15 May 2021, 5 years ago. Older ratings are common, so ask about changes since.

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In Luton

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MIC Healthcare Solutions Ltd: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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