Home care agency · Tunbridge Wells

MidCo Care Kent

Rated Good by CQC Rating published 10 May 2022 Rating 4 years old
Rated 4 years ago. CQC's last published rating for this service is from May 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A young man in a wheelchair with a friend by the sea Illustrative photo, not of MidCo Care Kent
Address
Level 1, Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, TN4 8BS
Run by
MidCo Care Limited (5 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
October 2020 (6 years)
Registered manager
Sitshengisiwe Nkomo
Company check
Active, trading since 2013 (13 years), accounts up to date (Companies House 08397525)
Last CQC check
10 May 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Licensed by CQC for: Personal care

CQC page for this service · CQC location ID 1-9749225981

About MidCo Care Kent

Registered with CQC as a home care agency, MidCo Care Kent is based in Tunbridge Wells, run by MidCo Care Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities and mental health conditions.

Its latest CQC rating is Good overall (May 2022). It is one of 32 CQC-registered home care agencies that have an office within 7 miles of Royal Tunbridge Wells; 17 of those are rated Good or Outstanding.

How its rating has changed

  1. May 2022 Good
  2. Today Rating 4 years old

Every overall rating on record for this location, earliest first.

Reports on the CQC website

The neighbourhood

Ward
Culverden
Parliamentary constituency
Tunbridge Wells
NHS integrated care board
NHS Kent and Medway Integrated Care Board
ONS area type
Urban (further from a major town or city)
Neighbourhood deprivation
Among the 20% least deprived areas in England

See the wider area · Directions · Map data: OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Budgeting for this agency

We estimate visits from MidCo Care Kent at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

People with savings under £23,250 may get help from Kent Council after a needs and financial assessment.

How it fits locally

There are 18 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is CS Hub Limited, under 0.5 miles away.

9 of the 17 nearest rated agencies have a more recent rating than this one.

It sits in Culverden ward, classed by ONS as urban (further from a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.

History with CQC

CQC registration dates from October 2020, so the service has been operating for around 6 years under its current registration.

So far CQC has published one overall rating: Good, in May 2022.

4 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

Reading MidCo Care Kent's CQC ratings

MidCo Care Kent has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 159 of the 225 other agencies in Kent that CQC has rated.

Key points from CQC's visit

  • People were protected from abuse and avoidable harm; staff had completed training in safeguarding and recognising signs of abuse.
  • Risks to people were managed, such as medicines and infection control.
  • People and their relatives told us they felt safe with the service.
  • One person said, "I feel very safe, they're very good." A relative said, "One hundred percent safe, yes.

Inspected 5 April 2022; report published 10 May 2022; supporting 19 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Who they support

Specialisms as registered with CQC.

CQC ratings, area by area

  • SafeGood178 of 226 in Kent
  • EffectiveGood194 of 226 in Kent
  • CaringGood203 of 226 in Kent
  • ResponsiveGood198 of 225 in Kent
  • Well-ledGood160 of 226 in Kent

From CQC's latest report, published 10 May 2022. Under each rating: how many agencies in Kent share it.

The registered provider

MidCo Care Kent is run by Midco Care Limited (company 08397525), incorporated in 2013, 7 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

MidCo Care Limited runs 5 CQC-registered services across 5 council areas; 3 of the 3 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

Family reviews

There are no reviews of MidCo Care Kent yet. If you know the service, your experience could help someone else.

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MidCo Care Kent in local context

  • Rated Good. Across Kent, 82% of the 222 rated home care agencies are Good or Outstanding and 11 are Outstanding.
  • Its rating (May 2022) is more recent than 54% of agency ratings in Kent.
  • Registered with CQC in 2020: it has been registered longer than 57% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Kent lists 6.

Based on the CQC register for Kent as at Oct 2026.

Also nearby

Guides for families

Other home care agencies near Royal Tunbridge Wells with recent ratings

Questions about MidCo Care Kent

What services is MidCo Care Kent registered for?
MidCo Care Kent is registered for homecare agencies. Ask which of these it provides at the moment.
Which provider runs MidCo Care Kent?
The registered provider is MidCo Care Limited, according to CQC.
How much does MidCo Care Kent charge?
MidCo Care Kent hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How is MidCo Care Kent rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
Where is MidCo Care Kent based?
Level 1, Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, TN4 8BS is the agency's office; check it serves your postcode.
Is MidCo Care Kent registered with CQC?
It is. The CQC register records MidCo Care Kent as a home care agency, location ID 1-9749225981 and was rated Good overall in May 2022.
Does MidCo Care Kent support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
When did CQC last rate MidCo Care Kent?
CQC published the current rating on 10 May 2022, 4 years ago. Older ratings are common, so ask about changes since.

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In Kent

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MidCo Care Kent: rated Good by CQC, on The Care Panel

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