Home care agency · Redditch
Midway Supported Services Worcestershire
Illustrative photo, not of Midway Supported Services Worcestershire- Address
- The Forge, 164 Evesham Road, Redditch, B97 5ER
- Run by
- Midway Care Ltd (10 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- September 2023 (3 years)
- Registered manager
- Sarah Dawn Meah
- Company check
- Active, trading since 2008 (18 years), accounts up to date (Companies House 06470043)
- Last CQC check
- Not listed
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care
More in Redditch: Home care in Redditch (16) · Best rated home care agencies in Redditch · Physical disability care at home in Redditch · Learning disability care at home in Redditch · Mental health care at home in Redditch · Live-in care in Redditch
Read the full CQC inspection report · CQC location ID 1-16599912859
Midway Supported Services Worcestershire at a glance
Registered with CQC as a home care agency that also provides supported living, Midway Supported Services Worcestershire is based in Redditch, run by Midway Care Ltd. It supports adults under 65, with registered specialisms in physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (October 2026). It is one of 16 CQC-registered home care agencies that have an office within 7 miles of Redditch; 13 of those are rated Good or Outstanding.
What the ratings tell you
Midway Supported Services Worcestershire has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 69 of the 89 other agencies in Worcestershire that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Percentage scores by area
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Midway Supported Services Worcestershire scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 18 August 2026, published 19 October 2026 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Area and map
- Ward
- Headless Cross & Oakenshaw
- Parliamentary constituency
- Redditch
- Integrated care board
- NHS Herefordshire and Worcestershire Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in B97 (7)
Open the full map · Get directions · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
What CQC's inspectors reported
- The service provided people with care that was person centered and responsive to their needs.
- The provider reviewed feedback and took actions where required to ensure care remained safe.
- Evidence showed the service met the principles of ‘Right support, right care, right culture’ and people received safe, person-centred and outcomes focused care and support.
- One person told us the staff were “great” and another person told us how they made ‘special memories” with staff and how nice staff were.
Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Choice nearby
There are 15 other agencies within 3 miles, 12 of them rated Good or Outstanding; the nearest is Caremark (Redditch and Bromsgrove), 0.8 miles away.
Its rating is more recent than any of the 20 nearest rated agencies.
It sits in Headless Cross & Oakenshaw ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Herefordshire and Worcestershire ICB.
Ownership and company checks
Midway Supported Services Worcestershire is run by Midway Care Ltd (company 06470043), incorporated in 2008, 15 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Midway Care Ltd runs 10 CQC-registered services across 4 council areas; 8 of the 9 with a rating are Good or Outstanding (89%), against 84% for the same mix of services across England.
2 of its services are in Worcestershire.
It trades under the City and County Healthcare Group brand, which covers 172 services run by 21 registered providers.
Costs to expect
We estimate visits from Midway Supported Services Worcestershire at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Worcestershire Council for a free care needs assessment.
The five key questions
- Safe75% score80 of 90 in Worcestershire
- Effective75% score86 of 90 in Worcestershire
- Caring75% score77 of 90 in Worcestershire
- Responsive75% score81 of 90 in Worcestershire
- Well-led75% score70 of 90 in Worcestershire
Ratings from CQC's most recent report, published 19 October 2026. Under each rating: how many agencies in Worcestershire share it.
Who it can help
As listed with the regulator.
Track record
Midway Supported Services Worcestershire has been registered with CQC since September 2023, about 3 years.
CQC has rated it once overall, as Good, in October 2026.
Family reviews
Be the first to review Midway Supported Services Worcestershire. Your experience helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Midway Supported Services Worcestershire compares
- Rated Good. Across Worcestershire, 91% of the 88 rated home care agencies are Good or Outstanding and 7 are Outstanding.
- Its rating (October 2026) is more recent than 99% of agency ratings in Worcestershire.
- Registered with CQC in 2023: it has been registered longer than 17% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Worcestershire lists 6.
Based on the CQC register for Worcestershire as at Oct 2026.
Also nearby
Guides for families
- Home nurse or private nurse at home: NHS district nurses, nursing agencies and costs
- How much does home care cost per hour in 2026?
- Can you avoid care home fees? What is legal and what is deprivation of assets
- Moving a parent into a care home: a guide to the first month
- Jargon buster: care terms in plain English
Newer ratings near Redditch
- All For You Home Care LimitedMay 2026 · 0.6 miles
Frequently asked about Midway Supported Services Worcestershire
- When did CQC last rate Midway Supported Services Worcestershire?
- 19 October 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
- Is Midway Supported Services Worcestershire registered for dementia care?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- Is Midway Supported Services Worcestershire regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-16599912859 and was rated Good overall in October 2026.
- What is Midway Supported Services Worcestershire's address?
- The agency works from The Forge, 164 Evesham Road, Redditch, B97 5ER; ask which postcodes its carers cover.
- How did Midway Supported Services Worcestershire score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How much does Midway Supported Services Worcestershire charge?
- Midway Supported Services Worcestershire's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Who is the registered provider for Midway Supported Services Worcestershire?
- Midway Care Ltd is the registered provider for Midway Supported Services Worcestershire.
- What services is Midway Supported Services Worcestershire registered for?
- Its CQC registration covers homecare agencies, supported living. Ask Midway Supported Services Worcestershire how it would adapt if needs increase.
Agencies in neighbouring towns
In Worcestershire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.