Home care agency · Whitby

Moor and Coast Care Ltd

Rated Good by CQC Rating published 30 January 2021 Rating 5 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · Families helped this month: 4

Rated 5 years ago. CQC's last published rating for this service is from January 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of Moor and Coast Care Ltd
Address
Unit A3, St. Hildas Business Centre, The Ropery, Whitby, YO22 4ET
Run by
Moor and Coast Care Limited
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2018 (8 years)
Registered manager
Michael Sunday Koublanou
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10984991)
Last CQC check
30 Jan 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

CQC regulated activities: Personal care

CQC page for this service · CQC location ID 1-4970883998

Introducing Moor and Coast Care Ltd

Registered with CQC as a home care agency that also provides supported living, Moor and Coast Care Ltd is based in Whitby, run by Moor and Coast Care Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (January 2021). Responsive was rated Requires improvement. It is one of 6 CQC-registered home care agencies that have an office within 7 miles of Whitby; 5 of those are rated Good or Outstanding.

How it fits locally

There are 5 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is Town and Country Care (Whitby) Ltd, under 0.5 miles away.

It sits in Whitby Streonshalh ward, classed by ONS as urban (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Humber and North Yorkshire ICB.

Budgeting for this agency

We estimate visits from Moor and Coast Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

Council help is possible below £23,250 in savings: ask North Yorkshire Council for a free care needs assessment.

Earlier inspections

  1. Apr 2019 Requires improvement
  2. Jan 2021 Good
  3. Today Rating 5 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

Inspection reports to read

Finding it

Ward
Whitby Streonshalh
Parliamentary constituency
Scarborough and Whitby
Local NHS (ICB)
NHS Humber and North Yorkshire Integrated Care Board
Urban or rural
Urban · further from a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England

View on OpenStreetMap · How to get there · Map data: OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.

History with CQC

Moor and Coast Care Ltd has been registered with CQC since March 2018, about 8 years.

CQC has published 2 overall ratings for it (2019–2021), starting at Requires improvement and improving to Good.

At 5 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

CQC lists 2 reports for this location, the latest dated 30 January 2021.

The five key questions

  • SafeGood109 of 130 in North Yorkshire
  • EffectiveGood124 of 130 in North Yorkshire
  • CaringGood119 of 130 in North Yorkshire
  • ResponsiveRequires improvement4 of 130 in North Yorkshire
  • Well-ledGood102 of 130 in North Yorkshire

From CQC's latest report, published 30 January 2021. Under each rating: how many agencies in North Yorkshire share it.

The company behind Moor and Coast Care Ltd

Moor and Coast Care Ltd is run by Moor And Coast Care Limited (company 10984991), incorporated in 2017.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other human health activities.

Specialisms

Registration details from CQC.

Inspection findings in brief

  • People spoke highly of the care and support they received and told us they felt safe.
  • People were supported by a consistent team of staff who were familiar with peoples likes, dislikes and preferences.
  • The registered manager had worked hard to ensure improvements were made.
  • Improvements had been made to medicine management and safe recruitment processes were in place and followed.

Inspected 30 December 2020; report published 30 January 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.

The ratings in context

For Moor and Coast Care Ltd, Responsive is rated below Good; 4 other areas are Good.

Across North Yorkshire, 4 of 130 rated agencies are Requires improvement for Responsive (3%).

The Responsive findings are the part of the report to read closely; ask the manager what has been put right.

Family reviews

There are no reviews of Moor and Coast Care Ltd yet. If you know the service, your experience could help someone else.

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Compared with other agencies locally

  • Rated Good. Across North Yorkshire, 92% of the 130 rated home care agencies are Good or Outstanding and 7 are Outstanding.
  • Its rating (January 2021) is more recent than 43% of agency ratings in North Yorkshire.
  • Registered with CQC in 2018: it has been registered longer than 55% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in North Yorkshire lists 6.
  • Areas CQC rated below Good: Responsive (3% of home care agencies in North Yorkshire are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for North Yorkshire as at Oct 2026.

Other agencies close by

Guides for families

Other home care agencies near Whitby with recent ratings

Questions about Moor and Coast Care Ltd

What services is Moor and Coast Care Ltd registered for?
Its CQC registration covers homecare agencies, supported living. Ask Moor and Coast Care Ltd how it would adapt if needs increase.
Who is the registered provider for Moor and Coast Care Ltd?
The registered provider is Moor and Coast Care Limited, according to CQC.
What are Moor and Coast Care Ltd's fees?
We don't have published prices from Moor and Coast Care Ltd yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
How is Moor and Coast Care Ltd rated for safety and leadership?
CQC rates five key questions. For Moor and Coast Care Ltd: Safe: Good; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Good. Safe and Well-led are the two to read first in the report.
Where is Moor and Coast Care Ltd?
The agency's base is Unit A3, St. Hildas Business Centre, The Ropery, Whitby, YO22 4ET. Confirm that its carers travel to your area.
Is Moor and Coast Care Ltd a registered provider?
Moor and Coast Care Ltd is on the CQC register as a home care agency (ID 1-4970883998) and was rated Good overall in January 2021.
Can Moor and Coast Care Ltd care for someone with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
How recent is Moor and Coast Care Ltd's CQC rating?
The latest rating is dated 30 January 2021, 5 years ago; ask whether there have been changes since.

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In North Yorkshire

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Moor and Coast Care Ltd: rated Good by CQC, on The Care Panel

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