Home care agency · Southampton
Moore Care and Support
Illustrative photo, not of Moore Care and Support- Address
- 13 Chilworth Close, Chilworth, Southampton, SO16 7JJ
- Run by
- Moore Care & Support Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- February 2012 (14 years)
- Registered manager
- Tracy Moore
- Company check
- Active, trading since 2004 (21 years), accounts up to date (Companies House 05298601)
- Last CQC check
- 7 Jul 2018
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered to provide: Personal care
More in Southampton: Home care in Southampton (171) · Best rated home care agencies in Southampton · Learning disability care at home in Southampton · Mental health care at home in Southampton · Care for adults under 65 at home in Southampton · Live-in care in Southampton
CQC page for this service · CQC location ID 1-376944445
About this agency
Moore Care and Support in Southampton is registered with the Care Quality Commission as a home care agency, run by Moore Care & Support Limited. The service is registered to support adults under 65 and children and lists learning disabilities, mental health conditions, drug or alcohol problems and eating disorders among its specialisms.
CQC rated it Good overall (July 2018), with Well-led rated Outstanding. It is one of 181 CQC-registered home care agencies that have an office within 7 miles of Chandler's Ford; 78 of those are rated Good or Outstanding.
Ownership and company checks
Moore Care and Support is run by Moore Care & Support Limited (company 05298601), incorporated in 2004, 7 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other social work without accommodation.
How long it has been running
Moore Care and Support has been registered with CQC since February 2012, about 14 years.
CQC has published 2 overall ratings for it (2015–2018), starting at Good and staying Good every time.
At 8 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Reports on record: 4, with the most recent dated 7 July 2018.
Needs it is registered to meet
Specialisms as registered with CQC.
Rating history
- Dec 2015
- Jul 2018
- Today Rating 8 years old
Published CQC ratings in date order.
Inspection reports to read
- CQC inspection report 7 July 2018
- CQC inspection report 21 December 2015
- Inspection report 28 November 2013
- Inspection report 20 February 2013
Where it is
- Ward
- Chilworth, Nursling & Rownhams
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- Romsey and Southampton North
- NHS planning area
- NHS Hampshire and Isle of Wight Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in SO16 (12)
See the wider area · Directions · © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.
What it may cost
We estimate visits from Moore Care and Support at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
Hampshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Right at Home - Mid Hampshire, 1.6 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25); children (4 of the nearest 25).
Every one of the 14 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Chilworth, Nursling & Rownhams ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
The inspection, summarised
- This service provides care and support to people living in 'supported living' settings, so that they can live as independently as possible.
- People's care and housing are provided under separate contractual agreements.
- Moore Care and Support provide individual supported living services for four people with a learning disability, a significant complex mental health need and who require one to one support at all times, Both within the community and their home environment.
- A registered manager is a person who has registered with the Care Quality Commission to manage the service.
Inspected 6 June 2018; report published 7 July 2018. Quoted from the CQC report summary, Open Government Licence. Read the full report.
CQC ratings, area by area
- Safe201 of 227 in Hampshire
- Effective213 of 227 in Hampshire
- Caring200 of 227 in Hampshire
- Responsive203 of 227 in Hampshire
- Well-led17 of 227 in Hampshire
From CQC's latest report, published 7 July 2018. Under each rating: how many agencies in Hampshire share it; for example, 17 of 227 agencies in Hampshire rated Outstanding for Well-led.
What the ratings tell you
For Moore Care and Support, Well-led is rated Outstanding; 4 other areas are Good.
Across Hampshire, 17 of 227 rated agencies are Outstanding for Well-led (7%).
The report's Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
Family reviews
There are no reviews of Moore Care and Support yet. If you know the service, your experience could help someone else.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Moore Care and Support in local context
- Rated Good. Across Hampshire, 91% of the 225 rated home care agencies are Good or Outstanding and 17 are Outstanding.
- Its rating (July 2018) is more recent than 7% of agency ratings in Hampshire.
- Registered with CQC in 2012: it has been registered longer than 92% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Hampshire lists 5.
Based on the CQC register for Hampshire as at Oct 2026.
Nearby options
Guides for families
Southampton: home care agencies inspected recently
- Bluebird Care Winchester, Eastleigh & RomseyMay 2025 · 7.0 miles
- Grove Place Retirement VillageSep 2025 · 0.7 miles
- Sylvian Care SouthamptonDec 2025 · 2.2 miles
Frequently asked about Moore Care and Support
- Which provider runs Moore Care and Support?
- Moore Care and Support is run by Moore Care & Support Limited, the registered provider on the CQC register.
- What kind of care can Moore Care and Support offer?
- CQC lists Moore Care and Support under: homecare agencies. Check which of these it is actively providing now.
- How is Moore Care and Support rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Outstanding. Safe and Well-led are the two to read first in the report.
- What are Moore Care and Support's fees?
- No fee list from Moore Care and Support has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Moore Care and Support regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-376944445 and was rated Good overall in July 2018.
- What is Moore Care and Support's address?
- 13 Chilworth Close, Chilworth, Southampton, SO16 7JJ. That is the office; visits happen in your own home, so confirm your area is covered.
- When did CQC last rate Moore Care and Support?
- The latest rating is dated 7 July 2018, 8 years ago; ask whether there have been changes since.
- Can Moore Care and Support care for someone with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.