Home care agency · Ely

MS Care Ltd

Rated Good by CQC Rating published 25 December 2021 Rating 4 years old
Rated 4 years ago. CQC's last published rating for this service is from December 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
An older couple playing a stacking game at a table Illustrative photo, not of MS Care Ltd
Address
2 Station Road, Soham, Ely, CB7 5DY
Run by
MS Care Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
April 2020 (6 years)
Registered manager
Madalina Simona Logoja
Company check
Active, trading since 2019 (7 years), accounts up to date (Companies House 11836388)
Last CQC check
25 Dec 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Licensed by CQC for: Personal care

Open CQC's full report · CQC location ID 1-8761806204

About this agency

MS Care Ltd in Ely is registered with the Care Quality Commission as a home care agency. The service is registered to support adults of all ages and lists dementia, physical disabilities and mental health conditions among its specialisms.

CQC rated it Good overall (December 2021). It is one of 21 CQC-registered home care agencies that have an office within 7 miles of Soham; 14 of those are rated Good or Outstanding.

Likely fees

We estimate visits from MS Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

People with savings under £23,250 may get help from Cambridgeshire Council after a needs and financial assessment.

Around Ely

Choice is thinner here: the nearest other agency is Voyage (DCA) Cambridge City, 3.2 miles away.

6 of the 14 nearest rated agencies have a more recent rating than this one.

It sits in Soham North ward, classed by ONS as urban (further from a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

The ratings in context

MS Care Ltd has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 70 of the 88 other agencies in Cambridgeshire that CQC has rated.

MS Care Ltd over the years

MS Care Ltd has been registered with CQC since April 2020, about 6 years.

Its only published overall rating so far is Good, from December 2021.

No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

What inspectors found

  • There were systems in place to safeguard people from abuse.
  • Recruitment processes were robust and there were enough staff working at the service to meet the current number of people receiving care.
  • Plans were in place to recruit more staff before taking on any new packages of care.
  • Staff were provided with personal protective equipment (PPE) to protect people from the risk of cross infection including the risks relating to COVID-19.

Inspected 16 December 2021; report published 25 December 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Safe, effective, caring, responsive, well-led

  • SafeGood78 of 89 in Cambridgeshire
  • EffectiveGood85 of 89 in Cambridgeshire
  • CaringGood84 of 89 in Cambridgeshire
  • ResponsiveGood82 of 89 in Cambridgeshire
  • Well-ledGood71 of 89 in Cambridgeshire

Ratings from CQC's most recent report, published 25 December 2021. Under each rating: how many agencies in Cambridgeshire share it.

The company behind MS Care Ltd

MS Care Ltd is run by Ms Care Ltd (company 11836388), incorporated in 2019, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other human health activities and social work without accommodation for older and disabled people (which includes home care).

Past CQC ratings

  1. Dec 2021 Good
  2. Today Rating 4 years old

Overall ratings CQC has published for this location, oldest first.

Reports on the CQC website

Location and local area

Ward
Soham North
Parliamentary constituency
Ely and East Cambridgeshire
NHS integrated care board
NHS Central East Integrated Care Board
Area classification
Urban · further from a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Home care in CB7 (8)

Bigger map · How to get there · OpenStreetMap (ODbL)

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.

Registered specialisms

Registration details from CQC.

Family reviews

No family has reviewed MS Care Ltd on The Care Panel so far.

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Compared with other agencies locally

  • Rated Good. Across Cambridgeshire, 90% of the 89 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (December 2021) is more recent than 61% of agency ratings in Cambridgeshire.
  • Registered with CQC in 2020: it has been registered longer than 53% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Cambridgeshire lists 6.

Based on the CQC register for Cambridgeshire as at Oct 2026.

Nearest home care agencies

Guides for families

Similar home care agencies near Ely, rated recently

Quick answers about MS Care Ltd

Where is MS Care Ltd?
Its office is at 2 Station Road, Soham, Ely, CB7 5DY. Carers travel to people's homes, so check it covers your street.
What kind of care can MS Care Ltd offer?
Registration for MS Care Ltd covers: homecare agencies. Check which of these it offers today.
What are MS Care Ltd's fees?
MS Care Ltd hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Is MS Care Ltd a registered provider?
Registered, yes: location 1-8761806204 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in December 2021.
When was MS Care Ltd last inspected?
25 December 2021 is when the current rating was published, 4 years ago. Check what has changed since, such as the manager or staffing.
How did MS Care Ltd score on each CQC key question?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
Is MS Care Ltd registered for dementia care?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.

Look further afield

In Cambridgeshire

Providers: display this rating on your own site

MS Care Ltd: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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