Home care agency · Derby
My Homecare Derby
Illustrative photo, not of My Homecare Derby- Address
- Unit 9, Derwent Business Centre, Clarke Street, Derby, DE1 2BU
- Run by
- DW Homecare (Derby) Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2023 (3 years)
- Part of
- My Homecare
- Registered manager
- Dianne Antoinette Marlene Williams
- Company check
- Active, trading since 2022 (4 years), accounts up to date (Companies House 14259454)
- Last CQC check
- 18 Nov 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Dementia care at home in Derby · Elderly care at home in Derby · Physical disability care at home in Derby · Live-in care in Derby
CQC page for this service · CQC location ID 1-14221052387
An overview of My Homecare Derby
Registered with CQC as a home care agency that also provides supported living, My Homecare Derby is based in Derby, run by DW Homecare (Derby) Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and mental health conditions.
Its latest CQC rating is Requires improvement overall (November 2022). Safe and Well-led were rated Requires improvement. It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
Past CQC ratings
- Aug 2018
- Dec 2019
- Mar 2021
- Nov 2022
- Today Rating 3 years old
CQC rating timeline for this address. The latest rating is an improvement on the one before.
Finding it
- Ward
- Darley
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby North
- NHS area (integrated care board)
- NHS Derby and Derbyshire Integrated Care Board
- Urban or rural
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in DE1 (34)
View on OpenStreetMap · How to get there · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
How CQC rated each area
- Safe9 of 70 in Derby
- Effective63 of 70 in Derby
- Caring66 of 70 in Derby
- Responsive67 of 70 in Derby
- Well-led10 of 70 in Derby
CQC key question ratings, published 18 November 2022. Under each rating: how many agencies in Derby share it.
Reading My Homecare Derby's CQC ratings
For My Homecare Derby, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Derby, 9 of 70 rated agencies are Requires improvement for Safe (13%), while 10 of 70 rated agencies are Requires improvement for Well-led (14%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Who the service is registered for
Taken from its CQC registration.
How long it has been running
My Homecare Derby has been registered with CQC since January 2023, about 3 years.
CQC has published 4 overall ratings for it (2018–2022), starting at Requires improvement and improving to Requires improvement.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
This rating belongs to the former operator. The current provider has not had its own inspection here yet.
The registered provider
My Homecare Derby is run by Dw Homecare (derby) Ltd (company 14259454), incorporated in 2022.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
It trades under the My Homecare brand, which covers 7 services run by 3 registered providers.
What it may cost
We estimate visits from My Homecare Derby at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Council help is possible below £23,250 in savings: ask Derby Council for a free care needs assessment.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is MAZ HEALTHCARE LIMITED, under 0.5 miles away.
8 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Darley ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
Family reviews
Be the first to review My Homecare Derby. Your experience helps other families choose.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Where My Homecare Derby stands locally
- Rated Requires improvement. Across Derby, 90% of the 70 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (November 2022) is more recent than 56% of agency ratings in Derby.
- Registered with CQC in 2023: it has been registered longer than 36% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Derby lists 6.
- Areas CQC rated below Good: Safe (14% of home care agencies in Derby are also rated below Good here); Well-led (14% of home care agencies in Derby are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other home care agencies in Derby; CQC register, Oct 2026.
Nearby options
Guides for families
Newer ratings near Derby
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
What families ask about My Homecare Derby
- Is My Homecare Derby a registered provider?
- My Homecare Derby is on the CQC register as a home care agency (ID 1-14221052387) and was rated Requires improvement overall in November 2022.
- Where is My Homecare Derby based?
- The agency works from Unit 9, Derwent Business Centre, Clarke Street, Derby, DE1 2BU; ask which postcodes its carers cover.
- When was My Homecare Derby last inspected?
- The latest rating is dated 18 November 2022, 3 years ago; ask whether there have been changes since.
- Is My Homecare Derby registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- Who runs My Homecare Derby?
- On CQC's register the provider is DW Homecare (Derby) Ltd.
- What kind of care can My Homecare Derby offer?
- My Homecare Derby is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
- How is My Homecare Derby rated for safety and leadership?
- By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
- How much does care from My Homecare Derby cost?
- We don't have published prices from My Homecare Derby yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
More home care agencies nearby
In Derby
Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.
CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.