Home care agency · Tonbridge
My Homecare West Kent
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of My Homecare West Kent- Address
- 6 Alexandra Road, Tonbridge, TN9 2AA
- Run by
- Kindred Hearts Ltd (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2018 (8 years)
- Registered manager
- Katie Dorothy Starr Mary-Anne Rose Quilter
- Company check
- Active, trading since 2018 (8 years), accounts up to date (Companies House 11168591)
- Last CQC check
- 22 May 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Personal care
More in Tonbridge: Home care in Tonbridge (35) · Best rated home care agencies in Tonbridge · Dementia care at home in Tonbridge · Elderly care at home in Tonbridge · Physical disability care at home in Tonbridge · Live-in care in Tonbridge
See this service on the CQC website · CQC location ID 1-5241373424
The service in brief
My Homecare West Kent in Tonbridge is registered with the Care Quality Commission as a home care agency, run by Kindred Hearts Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities and mental health conditions among its specialisms.
CQC rated it Good overall (May 2019). It is one of 35 CQC-registered home care agencies that have an office within 7 miles of Tonbridge; 18 of those are rated Good or Outstanding.
How its rating has changed
- May 2019
- Today Rating 7 years old
CQC rating timeline for this address.
Reports on the CQC website
- CQC inspection report 22 May 2019
The neighbourhood
- Ward
- Vauxhall
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- Tonbridge
- Local NHS (ICB)
- NHS Kent and Medway Integrated Care Board
- Setting
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in TN9 (8)
Larger map · Route planner · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
The company behind My Homecare West Kent
My Homecare West Kent is run by Kindred Hearts Ltd (company 11168591), incorporated in 2018.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Kindred Hearts Ltd runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
Who the service is registered for
Registration details from CQC.
From the latest CQC inspection
- It provides personal care to people living in their own houses and flats in the community.
- Where they do we also take into account any wider social care provided.
- People's experience of using this service: People received care and support from regular staff who were kind and caring.
- People's needs had been fully assessed before they received support from the service.
Inspected 8 May 2019; report published 22 May 2019. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Costs to expect
We estimate visits from My Homecare West Kent at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
With savings below £23,250, Kent Council may contribute once it has carried out a free needs assessment.
Ratings for safety, care and leadership
- Safe178 of 226 in Kent
- Effective194 of 226 in Kent
- Caring203 of 226 in Kent
- Responsive198 of 225 in Kent
- Well-led160 of 226 in Kent
From CQC's latest report, published 22 May 2019. Under each rating: how many agencies in Kent share it.
Choice nearby
There are 14 other agencies within 3 miles, 7 of them rated Good or Outstanding; the nearest is SAP Care Services Limited, under 0.5 miles away.
15 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Vauxhall ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
The ratings in context
My Homecare West Kent has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 159 of the 225 other agencies in Kent that CQC has rated.
Track record
Registered in May 2018, it has 8 years on the CQC register.
So far CQC has published one overall rating: Good, in May 2019.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Family reviews
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My Homecare West Kent in local context
- Rated Good. Across Kent, 82% of the 222 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (May 2019) is more recent than 17% of agency ratings in Kent.
- Registered with CQC in 2018: it has been registered longer than 68% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Kent lists 6.
Based on the CQC register for Kent as at Oct 2026.
Closest alternatives
Guides for families
Similar home care agencies near Tonbridge, rated recently
- Inspire Care Agencies LimitedMay 2025 · 0.7 miles
- Your Life (Tunbridge Wells)Sep 2026 · 4.0 miles
Questions about My Homecare West Kent
- When was My Homecare West Kent last inspected?
- 22 May 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
- Is My Homecare West Kent registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is My Homecare West Kent a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-5241373424 and was rated Good overall in May 2019.
- Where is My Homecare West Kent based?
- The agency works from 6 Alexandra Road, Tonbridge, TN9 2AA; ask which postcodes its carers cover.
- How did My Homecare West Kent score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does My Homecare West Kent charge?
- My Homecare West Kent hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Who is the registered provider for My Homecare West Kent?
- My Homecare West Kent is run by Kindred Hearts Ltd, the registered provider on the CQC register.
- What kind of care can My Homecare West Kent offer?
- Its CQC registration covers homecare agencies. Ask My Homecare West Kent how it would adapt if needs increase.
Agencies in neighbouring towns
In Kent
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.