Home care agency · Lewisham
New Generation Healthcare UK Ltd
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of New Generation Healthcare UK Ltd- Address
- Unit 407, Cannon Wharf, Pell Street, London, SE8 5EN
- Run by
- New Generation Healthcare UK Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2020 (5 years)
- Registered manager
- Adeyinka Saidat Baiyewu
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12422532)
- Last CQC check
- 14 Apr 2022
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Lewisham: Home care in Lewisham (85) · Best rated home care agencies in Lewisham · Dementia care at home in Lewisham · Elderly care at home in Lewisham · Physical disability care at home in Lewisham · Live-in care in Lewisham
Full report at cqc.org.uk · CQC location ID 1-9624214759
New Generation Healthcare UK Ltd at a glance
Registered with CQC as a home care agency, New Generation Healthcare UK Ltd is based in Lewisham. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Requires improvement overall (April 2022). Safe, Effective, Caring, Responsive and Well-led were rated Requires improvement. It is one of 85 CQC-registered home care agencies that are based in the borough of Lewisham; 28 of those are rated Good or Outstanding.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 9 of them rated Good or Outstanding, and the closest is London Care (South London), under 0.5 miles away.
5 of the 11 nearest rated agencies have a more recent rating than this one.
It sits in Evelyn ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.
Budgeting for this agency
We estimate visits from New Generation Healthcare UK Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
A live-in carer typically costs £1,620–£1,980 a week locally.
People with savings under £23,250 may get help from Lewisham Council after a needs and financial assessment.
Safe, effective, caring, responsive, well-led
- Safe18 of 47 in Lewisham
- Effective7 of 47 in Lewisham
- Caring5 of 47 in Lewisham
- Responsive7 of 47 in Lewisham
- Well-led18 of 47 in Lewisham
Source: CQC, published 14 April 2022. Under each rating: how many agencies in Lewisham share it.
Strengths and weak spots in the ratings
Looking at the five areas: Safe, Effective, Caring, Responsive and Well-led are rated below Good.
Across Lewisham, 18 of 47 rated agencies are Requires improvement for Safe (38%), while 7 of 47 rated agencies are Requires improvement for Effective (15%), while 5 of 47 rated agencies are Requires improvement for Caring (11%), while 7 of 47 rated agencies are Requires improvement for Responsive (15%), while 18 of 47 rated agencies are Requires improvement for Well-led (38%).
The Safe, Effective, Caring, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
History with CQC
New Generation Healthcare UK Ltd has been registered with CQC since December 2020, about 5 years.
Its only published overall rating so far is Requires improvement, from April 2022.
No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Specialisms
From the CQC register; ask how each need is met in practice.
What CQC's inspectors reported
- Risk to people were not always assessed and planned for.
- The provider needed to ensure that risks regarding specific health care conditions were assessed, and staff had the correct information to care for people in a safe way.
- Medicines were not recorded in line with the provider's policy.
- People were not always notified when care staff were running late.
Inspected 2 March 2022; report published 14 April 2022; supporting 26 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
Past CQC ratings
- Apr 2022
- Today Rating 4 years old
The location's rating record from CQC, from first to latest.
Reports on the CQC website
- CQC inspection report 14 April 2022
Map and area details
- Ward
- Evelyn
- Parliamentary constituency
- Lewisham North
- Integrated care board
- NHS South East London Integrated Care Board
- Area classification
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in SE8 (12)
View on OpenStreetMap · Route planner · OpenStreetMap (ODbL)
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Who runs it
New Generation Healthcare UK Ltd is run by New Generation Healthcare Uk Ltd (company 12422532), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is residential care for older and disabled people and other residential care.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Where New Generation Healthcare UK Ltd stands locally
- Rated Requires improvement. Across Lewisham, 62% of the 45 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (April 2022) is more recent than 36% of agency ratings in Lewisham.
- Registered with CQC in 2020: it has been registered longer than 64% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Lewisham lists 6.
- Areas CQC rated below Good: Safe (42% of home care agencies in Lewisham are also rated below Good here); Effective (16% of home care agencies in Lewisham are also rated below Good here); Caring (11% of home care agencies in Lewisham are also rated below Good here); Responsive (16% of home care agencies in Lewisham are also rated below Good here); Well-led (42% of home care agencies in Lewisham are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other home care agencies in Lewisham; CQC register, Oct 2026.
Nearby options
Guides for families
Newer ratings near Lewisham
- Unique Personnel (UK) LTD - LEWISHAMJun 2025 · under 0.5 miles
- Kope-Medics LtdOct 2025 · 2.6 miles
New Generation Healthcare UK Ltd: common questions
- How did New Generation Healthcare UK Ltd score on each CQC key question?
- CQC rates five key questions. For New Generation Healthcare UK Ltd: Safe: Requires improvement; Effective: Requires improvement; Caring: Requires improvement; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
- Does New Generation Healthcare UK Ltd support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is New Generation Healthcare UK Ltd registered with CQC?
- Yes. New Generation Healthcare UK Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-9624214759) and was rated Requires improvement overall in April 2022.
- How recent is New Generation Healthcare UK Ltd's CQC rating?
- Its current CQC rating dates from 14 April 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What services is New Generation Healthcare UK Ltd registered for?
- Its CQC registration covers homecare agencies. Ask New Generation Healthcare UK Ltd how it would adapt if needs increase.
- How much does care from New Generation Healthcare UK Ltd cost?
- New Generation Healthcare UK Ltd hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Where is New Generation Healthcare UK Ltd?
- The agency's base is Unit 407, Cannon Wharf, Pell Street, London, SE8 5EN. Confirm that its carers travel to your area.
Agencies in neighbouring towns
In Lewisham
Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.
Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.