Home care agency · Northwich

North West Care Cooperative - Chester

Rated Good by CQC Rating published 10 May 2022 Rating 4 years old
Rated 4 years ago. CQC's last published rating for this service is from May 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A home carer helping an older man with his hair at home Illustrative photo, not of North West Care Cooperative - Chester
Address
Sension House, Denton Drive, Northwich, CW9 7LU
Run by
North West Care Cooperative Limited
Type of provider
Not-for-profit
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
March 2019 (7 years)
Registered manager
Faye Jane Mc Hugh
Company check
Active, trading since 2018 (7 years), accounts up to date (Companies House 11676038)
Last CQC check
10 May 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

CQC regulated activities: Personal care

More in Northwich: Home care in Northwich (31) · Best rated home care agencies in Northwich · Elderly care at home in Northwich · Physical disability care at home in Northwich · Learning disability care at home in Northwich · Live-in care in Northwich

Read the full CQC inspection report · CQC location ID 1-6526083641

An overview of North West Care Cooperative - Chester

Registered with CQC as a home care agency, North West Care Cooperative - Chester is based in Northwich, run by North West Care Cooperative Limited. It supports adults of all ages and children, with registered specialisms in physical disabilities, learning disabilities and sight or hearing loss.

Its latest CQC rating is Good overall (May 2022). It is one of 31 CQC-registered home care agencies that have an office within 7 miles of Northwich; 22 of those are rated Good or Outstanding.

Who it can help

Registration details from CQC.

How CQC rated each area

  • SafeGood53 of 58 in Cheshire West and Chester
  • EffectiveGood54 of 58 in Cheshire West and Chester
  • CaringGood53 of 58 in Cheshire West and Chester
  • ResponsiveGood52 of 58 in Cheshire West and Chester
  • Well-ledGood49 of 58 in Cheshire West and Chester

Ratings from CQC's most recent report, published 10 May 2022. Under each rating: how many agencies in Cheshire West and Chester share it.

Who runs it

North West Care Cooperative - Chester is run by North West Care Cooperative Limited (company 11676038), incorporated in 2018.

At Companies House, the company is listed as active, its accounts are filed on time, it has 6 active directors and there is no insolvency history.

From the latest CQC inspection

  • The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
  • Right Support People were supported to have maximum choice and control of their lives and personal assistants supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
  • People had a choice in who supported them; and when their support would be provided.
  • Personal assistants knew people well and trusting relationships had been formed.

Inspected 5 April 2022; report published 10 May 2022; supporting 16 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.

Track record

North West Care Cooperative - Chester has been registered with CQC since March 2019, about 7 years.

There is a single overall rating on record, Good (May 2022).

The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

Strengths and weak spots in the ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 48 of the 57 other agencies in Cheshire West and Chester that CQC has rated.

Costs to expect

We estimate visits from North West Care Cooperative - Chester at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

With savings below £23,250, Cheshire West and Chester Council may contribute once it has carried out a free needs assessment.

How its rating has changed

  1. May 2022 Good
  2. Today Rating 4 years old

CQC rating timeline for this address.

CQC reports

Area and map

Ward
Northwich Witton
Parliamentary constituency
Mid Cheshire
NHS area (integrated care board)
NHS Cheshire and Merseyside Integrated Care Board
ONS area type
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in CW9 (11)

Bigger map · Directions · Base map © OpenStreetMap

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

Choice nearby

There are 12 other agencies within 3 miles, 11 of them rated Good or Outstanding; the nearest is Helping Hands Northwich, 0.8 miles away.

It is registered for needs that fewer services nearby cover: children (4 of the nearest 25).

9 of the 19 nearest rated agencies have a more recent rating than this one.

It sits in Northwich Witton ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Cheshire and Merseyside ICB.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across Cheshire West and Chester, 95% of the 56 rated home care agencies are Good or Outstanding and 4 are Outstanding.
  • Its rating (May 2022) is more recent than 48% of agency ratings in Cheshire West and Chester.
  • Registered with CQC in 2019: it has been registered longer than 58% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Cheshire West and Chester lists 5.

Based on the CQC register for Cheshire West and Chester as at Oct 2026.

Also nearby

Guides for families

Recently rated home care agencies near Northwich

North West Care Cooperative - Chester questions answered

How did North West Care Cooperative - Chester score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
How much does North West Care Cooperative - Chester charge?
We don't have published prices from North West Care Cooperative - Chester yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Who runs North West Care Cooperative - Chester?
North West Care Cooperative Limited is the registered provider for North West Care Cooperative - Chester.
What services is North West Care Cooperative - Chester registered for?
CQC lists North West Care Cooperative - Chester under: homecare agencies. Check which of these it is actively providing now.
When did CQC last rate North West Care Cooperative - Chester?
The latest rating is dated 10 May 2022, 4 years ago; ask whether there have been changes since.
Does North West Care Cooperative - Chester support people with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
Is North West Care Cooperative - Chester registered with CQC?
Yes. North West Care Cooperative - Chester is registered with the Care Quality Commission as a home care agency (location ID 1-6526083641) and was rated Good overall in May 2022.
Where is North West Care Cooperative - Chester based?
Sension House, Denton Drive, Northwich, CW9 7LU. That is the office; visits happen in your own home, so confirm your area is covered.

Agencies in neighbouring towns

In Cheshire West and Chester

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North West Care Cooperative - Chester: rated Good by CQC, on The Care Panel

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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