Home care agency · Hatfield
Nursing Care Personnel Ltd
Illustrative photo, not of Nursing Care Personnel Ltd- Address
- 31 Heron Way, Hatfield, AL10 8QP
- Run by
- Nursing Care Personnel Ltd (2 services)
- Type of provider
- Independent (private company)
- Service
- Community services - Nursing, Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2019 (7 years)
- Registered manager
- Omotayo Oreoluwa Ajayi
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 11969866)
- Last CQC check
- 21 May 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered activities: Personal care · Treatment of disease, disorder or injury
More in Hatfield: Home care in Hatfield (99) · Best rated home care agencies in Hatfield · Dementia care at home in Hatfield · Physical disability care at home in Hatfield · Learning disability care at home in Hatfield · Live-in care in Hatfield
Full report at cqc.org.uk · CQC location ID 1-7688397490
An overview of Nursing Care Personnel Ltd
Registered with CQC as a home care agency, Nursing Care Personnel Ltd is based in Hatfield. Its registered specialisms include dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Requires improvement overall (May 2021). Safe and Well-led were rated Requires improvement. It is one of 99 CQC-registered home care agencies that have an office within 7 miles of Hatfield; 50 of those are rated Good or Outstanding.
Nursing Care Personnel Ltd over the years
CQC registration dates from October 2019, so the service has been operating for around 7 years under its current registration.
So far CQC has published one overall rating: Requires improvement, in May 2021.
The rating is 5 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
How its rating has changed
- May 2021
- Today Rating 5 years old
Every overall rating on record for this location, earliest first.
CQC documents
- CQC inspection report 21 May 2021
Area and map
- Ward
- Hatfield South West
- Parliamentary constituency
- Welwyn Hatfield
- Integrated care board
- NHS Central East Integrated Care Board
- Urban or rural
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in AL10 (20)
Larger map · Route planner · Map © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Who it can help
Specialisms as registered with CQC.
Around Hatfield
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Hazelgrove Manor Care Limited, under 0.5 miles away.
7 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Hatfield South West ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Likely fees
We estimate visits from Nursing Care Personnel Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Hertfordshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
Ownership and company checks
Nursing Care Personnel Ltd is run by Nursing Care Personnel Ltd (company 11969866), incorporated in 2019.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities and care for people with learning disabilities, mental health problems or substance misuse.
Nursing Care Personnel Ltd runs 2 CQC-registered services across 2 council areas.
Safe, effective, caring, responsive, well-led
- Safe23 of 196 in Hertfordshire
- Effective173 of 196 in Hertfordshire
- Caring172 of 196 in Hertfordshire
- Responsive172 of 196 in Hertfordshire
- Well-led40 of 196 in Hertfordshire
As rated by CQC, published 21 May 2021. Under each rating: how many agencies in Hertfordshire share it.
Inspection findings in brief
- People and their relatives felt the care provided was safe and risks were managed appropriately.
- However, risk assessments did not always provide staff with enough information.
- Staff told us that where records were lacking, they were able to seek advice and support from the registered manager, who was always available.
- Staff had received training which enabled them to administer medicine safely.
Inspected 30 April 2021; report published 21 May 2021; supporting 30 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
What the ratings tell you
Area by area, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Hertfordshire, 23 of 196 rated agencies are Requires improvement for Safe (12%), while 40 of 196 rated agencies are Requires improvement for Well-led (20%).
The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Family reviews
Be the first to review Nursing Care Personnel Ltd. Your experience helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Nursing Care Personnel Ltd stands locally
- Rated Requires improvement. Across Hertfordshire, 86% of the 192 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (May 2021) is more recent than 43% of agency ratings in Hertfordshire.
- Registered with CQC in 2019: it has been registered longer than 57% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Hertfordshire lists 5.
- Areas CQC rated below Good: Safe (13% of home care agencies in Hertfordshire are also rated below Good here); Well-led (22% of home care agencies in Hertfordshire are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Hertfordshire. Source: CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Recently rated home care agencies near Hatfield
- Abbots Care Limited (Hertfordshire)Oct 2025 · 3.8 miles
- Medow Care Services LimitedAug 2026 · under 0.5 miles
- Blueberry Hill Care LimitedAug 2026 · 2.7 miles
What families ask about Nursing Care Personnel Ltd
- How recent is Nursing Care Personnel Ltd's CQC rating?
- CQC published the current rating on 21 May 2021, 5 years ago. Older ratings are common, so ask about changes since.
- Is Nursing Care Personnel Ltd a registered provider?
- Registered, yes: location 1-7688397490 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in May 2021.
- Can Nursing Care Personnel Ltd care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How did Nursing Care Personnel Ltd score on each CQC key question?
- The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- Where is Nursing Care Personnel Ltd based?
- Its office is at 31 Heron Way, Hatfield, AL10 8QP. Carers travel to people's homes, so check it covers your street.
- How much does care from Nursing Care Personnel Ltd cost?
- Nursing Care Personnel Ltd has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- What kind of care can Nursing Care Personnel Ltd offer?
- Nursing Care Personnel Ltd is registered with CQC for: community services - nursing, homecare agencies. Ask the provider which needs it can meet now and as needs change.
Compare other agencies nearby
In Hertfordshire
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.