Home care agency · Nottingham
ONE-2-ONE SUPPORT SERVICES
Illustrative photo, not of ONE-2-ONE SUPPORT SERVICES- Address
- Unit 14 The Renewal Trust Business Centre, 3 Hawksworth Street, Nottingham, NG3 2EG
- Run by
- Mr Kelvin Okoro Ugwonna
- Type of provider
- Independent (owner-run)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2020 (6 years)
- Registered manager
- *
- Last CQC check
- Not listed
- Typical fees Estimated
- £29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care
More in Nottingham: Home care in Nottingham (246) · Best rated home care agencies in Nottingham · Dementia care at home in Nottingham · Elderly care at home in Nottingham · Physical disability care at home in Nottingham · Live-in care in Nottingham
Full report at cqc.org.uk · CQC location ID 1-8181126382
About ONE-2-ONE SUPPORT SERVICES
Registered with CQC as a home care agency that also provides supported living, ONE-2-ONE SUPPORT SERVICES is based in Nottingham, run by Mr Kelvin Okoro Ugwonna. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 246 CQC-registered home care agencies that have an office within 7 miles of Nottingham; 113 of those are rated Good or Outstanding.
Registered specialisms
Specialisms as registered with CQC.
Map and area details
- Ward
- St. Ann's
- Council
- Nottingham City Council · paying for care
- Parliamentary constituency
- Nottingham East
- NHS integrated care board
- NHS Nottingham and Nottinghamshire Integrated Care Board
- Type of area
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in NG3 (9)
Bigger map · Directions · © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Who runs it
ONE-2-ONE SUPPORT SERVICES is the only service its provider, Mr Kelvin Okoro Ugwonna, runs, so it is an independent, single-site operator rather than part of a chain.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Nottingham Mencap Short Breaks Service, under 0.5 miles away.
It sits in St. Ann's ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Nottingham and Nottinghamshire ICB.
Budgeting for this agency
We estimate visits from ONE-2-ONE SUPPORT SERVICES at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
People with savings under £23,250 may get help from Nottingham Council after a needs and financial assessment.
Family reviews
No family has reviewed ONE-2-ONE SUPPORT SERVICES on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Compared with other agencies locally
- Registered with CQC in 2020: it has been registered longer than 67% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Nottingham lists 6.
Compared with every CQC-registered home care agency in Nottingham. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Recently rated home care agencies near Nottingham
- Respectful Care Nottingham SouthJul 2026 · 3.5 miles
- Catherine Tam AgencyJul 2026 · 4.4 miles
- JADE Healthcare ServicesMay 2026 · under 0.5 miles
ONE-2-ONE SUPPORT SERVICES: common questions
- What are ONE-2-ONE SUPPORT SERVICES's fees?
- We don't have published prices from ONE-2-ONE SUPPORT SERVICES yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Which provider runs ONE-2-ONE SUPPORT SERVICES?
- Mr Kelvin Okoro Ugwonna is the registered provider for ONE-2-ONE SUPPORT SERVICES.
- Does ONE-2-ONE SUPPORT SERVICES support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- What type of care does ONE-2-ONE SUPPORT SERVICES provide?
- Registration for ONE-2-ONE SUPPORT SERVICES covers: homecare agencies, supported living. Check which of these it offers today.
- Where is ONE-2-ONE SUPPORT SERVICES based?
- Unit 14 The Renewal Trust Business Centre, 3 Hawksworth Street, Nottingham, NG3 2EG. That is the office; visits happen in your own home, so confirm your area is covered.
- Is ONE-2-ONE SUPPORT SERVICES registered with CQC?
- It is. The CQC register records ONE-2-ONE SUPPORT SERVICES as a home care agency, location ID 1-8181126382, and has not yet been given an overall rating.
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In Nottingham
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.