Home care agency · Nottingham

ONE-2-ONE SUPPORT SERVICES

Not yet rated by CQC
A young man in a wheelchair with a friend by the sea Illustrative photo, not of ONE-2-ONE SUPPORT SERVICES
Address
Unit 14 The Renewal Trust Business Centre, 3 Hawksworth Street, Nottingham, NG3 2EG
Run by
Mr Kelvin Okoro Ugwonna
Type of provider
Independent (owner-run)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
February 2020 (6 years)
Registered manager
*
Last CQC check
Not listed
Typical fees Estimated
£29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Licensed by CQC for: Personal care

Full report at cqc.org.uk · CQC location ID 1-8181126382

About ONE-2-ONE SUPPORT SERVICES

Registered with CQC as a home care agency that also provides supported living, ONE-2-ONE SUPPORT SERVICES is based in Nottingham, run by Mr Kelvin Okoro Ugwonna. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 246 CQC-registered home care agencies that have an office within 7 miles of Nottingham; 113 of those are rated Good or Outstanding.

Registered specialisms

Specialisms as registered with CQC.

Map and area details

Ward
St. Ann's
Parliamentary constituency
Nottingham East
NHS integrated care board
NHS Nottingham and Nottinghamshire Integrated Care Board
Type of area
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in NG3 (9)

Bigger map · Directions · © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.

Who runs it

ONE-2-ONE SUPPORT SERVICES is the only service its provider, Mr Kelvin Okoro Ugwonna, runs, so it is an independent, single-site operator rather than part of a chain.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Nottingham Mencap Short Breaks Service, under 0.5 miles away.

It sits in St. Ann's ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Nottingham and Nottinghamshire ICB.

Budgeting for this agency

We estimate visits from ONE-2-ONE SUPPORT SERVICES at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Nottingham Council after a needs and financial assessment.

Family reviews

No family has reviewed ONE-2-ONE SUPPORT SERVICES on The Care Panel so far.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

Looking at ONE-2-ONE SUPPORT SERVICES for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review ONE-2-ONE SUPPORT SERVICES

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

Compared with other agencies locally

  • Registered with CQC in 2020: it has been registered longer than 67% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Nottingham lists 6.

Compared with every CQC-registered home care agency in Nottingham. Source: CQC register, Oct 2026.

Closest alternatives

Guides for families

Recently rated home care agencies near Nottingham

ONE-2-ONE SUPPORT SERVICES: common questions

What are ONE-2-ONE SUPPORT SERVICES's fees?
We don't have published prices from ONE-2-ONE SUPPORT SERVICES yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Which provider runs ONE-2-ONE SUPPORT SERVICES?
Mr Kelvin Okoro Ugwonna is the registered provider for ONE-2-ONE SUPPORT SERVICES.
Does ONE-2-ONE SUPPORT SERVICES support people with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
What type of care does ONE-2-ONE SUPPORT SERVICES provide?
Registration for ONE-2-ONE SUPPORT SERVICES covers: homecare agencies, supported living. Check which of these it offers today.
Where is ONE-2-ONE SUPPORT SERVICES based?
Unit 14 The Renewal Trust Business Centre, 3 Hawksworth Street, Nottingham, NG3 2EG. That is the office; visits happen in your own home, so confirm your area is covered.
Is ONE-2-ONE SUPPORT SERVICES registered with CQC?
It is. The CQC register records ONE-2-ONE SUPPORT SERVICES as a home care agency, location ID 1-8181126382, and has not yet been given an overall rating.

Home care in nearby towns

In Nottingham

Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.

Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Nottingham.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.