Home care agency · Nottingham

Bridgegate Care

Rated Requires improvement by CQC Rating published 6 December 2022 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · Families helped this month: 4

A carer talking with women in wheelchairs Illustrative photo, not of Bridgegate Care
Address
15 Hawkridge Gardens, Nottingham, NG3 1LJ
Run by
Bridgegate Care Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2021 (5 years)
Registered manager
Nazreen Suleman
Company check
Active, trading since 2018 (8 years), accounts up to date (Companies House 11615914)
Last CQC check
6 Dec 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Regulated activities on its registration: Personal care

More in Nottingham: Home care in Nottingham (246) · Best rated home care agencies in Nottingham · Dementia care at home in Nottingham · Elderly care at home in Nottingham · Physical disability care at home in Nottingham · Live-in care in Nottingham

Full report at cqc.org.uk · CQC location ID 1-10551806189

An overview of Bridgegate Care

Bridgegate Care in Nottingham is registered with the Care Quality Commission as a home care agency, run by Bridgegate Care Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities and mental health conditions among its specialisms.

CQC rated it Requires improvement overall (December 2022). Safe, Effective and Well-led were rated Requires improvement. It is one of 246 CQC-registered home care agencies that have an office within 7 miles of Nottingham; 113 of those are rated Good or Outstanding.

Inspection findings in brief

  • Systems and processes were not always in place to support people's safety.
  • Risks to people had not always been outlined in detail to ensure the risk was prevented or reduced.
  • People were supported by staff who had not always undergone a robust recruitment process.
  • Staff were not all up to date with training so there was a risk of not meeting people's needs.

Inspected 26 October 2022; report published 6 December 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Reading Bridgegate Care's CQC ratings

For Bridgegate Care, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.

Across Nottingham, 11 of 65 rated agencies are Requires improvement for Safe (17%), while 5 of 65 rated agencies are Requires improvement for Effective (8%), while 10 of 65 rated agencies are Requires improvement for Well-led (15%).

The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Each area CQC checks

  • SafeRequires improvement11 of 65 in Nottingham
  • EffectiveRequires improvement5 of 65 in Nottingham
  • CaringGood62 of 65 in Nottingham
  • ResponsiveGood60 of 65 in Nottingham
  • Well-ledRequires improvement10 of 65 in Nottingham

CQC key question ratings, published 6 December 2022. Under each rating: how many agencies in Nottingham share it.

Around Nottingham

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is ONE-2-ONE SUPPORT SERVICES, under 0.5 miles away.

2 of the 12 nearest rated agencies have a more recent rating than this one.

It sits in St. Ann's ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Nottingham and Nottinghamshire ICB.

Rating history

  1. Dec 2022 Requires improvement
  2. Today Rating 3 years old

Overall ratings CQC has published for this location, oldest first.

Reports on the CQC website

Location and local area

Ward
St. Ann's
Parliamentary constituency
Nottingham East
NHS area (integrated care board)
NHS Nottingham and Nottinghamshire Integrated Care Board
Area classification
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in NG3 (9)

See the wider area · Get directions · Map data: OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.

The registered provider

Bridgegate Care is run by Bridgegate Care Ltd (company 11615914), incorporated in 2018, 2 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, its confirmation statement is overdue, it has 1 active director and there is no insolvency history.

Its registered business activity is nursing care.

Likely fees

We estimate visits from Bridgegate Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

With savings below £23,250, Nottingham Council may contribute once it has carried out a free needs assessment.

Specialisms

Taken from its CQC registration.

Bridgegate Care over the years

CQC registration dates from March 2021, so the service has been operating for around 5 years under its current registration.

CQC has rated it once overall, as Requires improvement, in December 2022.

It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Family reviews

Nobody has reviewed Bridgegate Care here yet. Have you used it? A short, honest review helps the next family decide.

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Compared with other agencies locally

  • Rated Requires improvement. Across Nottingham, 86% of the 65 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (December 2022) is more recent than 54% of agency ratings in Nottingham.
  • Registered with CQC in 2021: it has been registered longer than 61% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Nottingham lists 6.
  • Areas CQC rated below Good: Safe (18% of home care agencies in Nottingham are also rated below Good here); Effective (9% of home care agencies in Nottingham are also rated below Good here); Well-led (17% of home care agencies in Nottingham are also rated below Good here). Ask the provider what has changed since.

Comparison set: every registered home care agency in Nottingham, CQC data for Oct 2026.

Other agencies close by

Guides for families

Nottingham: home care agencies inspected recently

Bridgegate Care questions answered

How did Bridgegate Care score on each CQC key question?
By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
How much does care from Bridgegate Care cost?
Bridgegate Care has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Who is the registered provider for Bridgegate Care?
Bridgegate Care Ltd is the registered provider for Bridgegate Care.
What kind of care can Bridgegate Care offer?
Bridgegate Care is registered for homecare agencies. Ask which of these it provides at the moment.
When was Bridgegate Care last inspected?
The rating now shown was published on 6 December 2022, 3 years ago. Ask what has changed since then, for example in management or staffing.
Does Bridgegate Care support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Is Bridgegate Care registered with CQC?
Yes: CQC lists it as a home care agency under location ID 1-10551806189 and was rated Requires improvement overall in December 2022.
Where is Bridgegate Care based?
15 Hawkridge Gardens, Nottingham, NG3 1LJ. That is the office; visits happen in your own home, so confirm your area is covered.

Look further afield

In Nottingham

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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