Home care agency · Reading

Parkside

Not yet rated by CQC
A carer bringing tea to an older woman at home Illustrative photo, not of Parkside
Address
5C Parkside Road, Reading, RG30 2DA
Run by
Makai Care Limited
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
October 2014 (12 years)
Registered manager
Yvette Curtis
Company check
Active, trading since 2011 (15 years), accounts up to date (Companies House 07667357)
Last CQC check
27 Nov 2025
Typical fees Estimated
£29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Registered activities: Personal care

More in Reading: Home care in Reading (130) · Best rated home care agencies in Reading · Elderly care at home in Reading · Learning disability care at home in Reading · Mental health care at home in Reading · Live-in care in Reading

Read the full CQC inspection report · CQC location ID 1-1711727810

Introducing Parkside

Parkside in Reading is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Makai Care Limited. The service is registered to support adults of all ages and children and lists learning disabilities and mental health conditions among its specialisms.

There is no published CQC rating yet; newly registered services are usually rated after their first inspection. It is one of 130 CQC-registered home care agencies that have an office within 7 miles of Reading; 68 of those are rated Good or Outstanding.

Past CQC ratings

  1. Jun 2015 Requires improvement
  2. Apr 2016 Good
  3. Nov 2018 Good
  4. Nov 2025 Requires Improvement
  5. Today

Published CQC ratings in date order. The latest rating is lower than the one before.

CQC reports

Finding it

Ward
Southcote
Parliamentary constituency
Reading Central
Local NHS (ICB)
NHS Thames Valley Integrated Care Board
ONS area type
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Home care in RG30 (16)

Bigger map · How to get there · © OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.

Each area CQC checks

  • SafeNot Rated
  • EffectiveNot Rated
  • CaringNot Rated
  • ResponsiveNot Rated
  • Well-ledNot Rated

CQC key question ratings.

Who they support

Registration details from CQC.

Key points from CQC's visit

  • Date of inspection 14 July 2025 to 19 September 2025.
  • The onsite and offsite inspection commenced due to concerns relating to risk management and governance.
  • An inspection has been undertaken of a specialist service that is registered for use by autistic people or people with a learning disability.
  • Comments included, “They are looking after [person]” and, “They [staff] kept everything clean and they do [person] medicines.” People and relatives also told us they were informed if staff were running late and people were supported with their care and support needs.

Inspected 25 October 2018; report published 24 November 2018. Taken from CQC's own findings (Open Government Licence). Read the full report.

Likely fees

We estimate visits from Parkside at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

Reading Council can help with costs for people with savings under £23,250, starting with a free assessment.

Around Reading

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Chilmington at Home, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (6 of the nearest 25).

It sits in Southcote ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.

The registered provider

Parkside is run by Makai Care Limited (company 07667357), incorporated in 2011, 3 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

Parkside over the years

Registered in October 2014, it has 12 years on the CQC register.

CQC has published 4 overall ratings for it (2015–2025), starting at Requires improvement and improving to Requires Improvement.

Reports on record: 3, with the most recent dated 24 November 2018.

Family reviews

There are no reviews of Parkside yet. If you know the service, your experience could help someone else.

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Parkside against its area

  • Registered with CQC in 2014: it has been registered longer than 74% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in Reading lists 5.

Based on the CQC register for Reading as at Oct 2026.

Nearby options

Guides for families

Reading: home care agencies inspected recently

What families ask about Parkside

Who runs Parkside?
On CQC's register the provider is Makai Care Limited.
How much does Parkside charge?
Parkside's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Where is Parkside?
The agency works from 5C Parkside Road, Reading, RG30 2DA; ask which postcodes its carers cover.
Is Parkside registered with CQC?
It is. The CQC register records Parkside as a home care agency, location ID 1-1711727810, and has not yet been given an overall rating.
Does Parkside support people with dementia?
Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
What type of care does Parkside provide?
Parkside is registered for homecare agencies, supported living. Ask which of these it provides at the moment.

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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