Home care agency · St. Neots

Paxigate Healthcare Limited

Rated Requires improvement by CQC Rating published 25 November 2022 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

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A carer talking with women in wheelchairs Illustrative photo, not of Paxigate Healthcare Limited
Address
Unit CB3, The Conservatory Village, Little Paxton, St. Neots, PE19 6EN
Run by
Paxigate Healthcare Limited
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2021 (5 years)
Registered manager
Rudo Perpetua Mazura
Company check
Active, trading since 2020 (6 years), accounts up to date (Companies House 12640729)
Last CQC check
25 Nov 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

CQC regulated activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-10813644151

Paxigate Healthcare Limited at a glance

Registered with CQC as a home care agency that also provides supported living, Paxigate Healthcare Limited is based in St. Neots. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities and mental health conditions.

Its latest CQC rating is Requires improvement overall (November 2022). Safe and Well-led were rated Requires improvement. It is one of 13 CQC-registered home care agencies that have an office within 7 miles of St Neots; 6 of those are rated Good or Outstanding.

The local picture

There are 4 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is Clarity Care Providers Ltd, 1.6 miles away.

3 of the 9 nearest rated agencies have a more recent rating than this one.

It sits in St Neots Priory Park & Little Paxton ward, classed by ONS as larger rural (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

How its rating has changed

  1. Nov 2022 Requires improvement
  2. Today Rating 3 years old

Overall ratings CQC has published for this location, oldest first.

Reports on the CQC website

The neighbourhood

Ward
St Neots Priory Park & Little Paxton
Parliamentary constituency
St Neots and Mid Cambridgeshire
Integrated care board
NHS Central East Integrated Care Board
Setting
Larger rural (nearer to a major town or city)
Neighbourhood deprivation
Among the 10% least deprived areas in England
Postcode district
Home care in PE19 (7)

Open the full map · Route planner · © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.

What it may cost

We estimate visits from Paxigate Healthcare Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Cambridgeshire Council after a needs and financial assessment.

The inspection, summarised

  • Relatives all told us their family felt safe and well supported.
  • Risks were identified, assessed and regularly reviewed.
  • Staff felt well supported and received training appropriate for their roles.
  • People were given their medicines safely and staff followed infection prevention and control procedures.

Inspected 6 September 2022; report published 25 November 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.

Ratings for safety, care and leadership

  • SafeRequires improvement10 of 89 in Cambridgeshire
  • EffectiveGood85 of 89 in Cambridgeshire
  • CaringGood84 of 89 in Cambridgeshire
  • ResponsiveGood82 of 89 in Cambridgeshire
  • Well-ledRequires improvement16 of 89 in Cambridgeshire

From CQC's latest report, published 25 November 2022. Under each rating: how many agencies in Cambridgeshire share it.

The registered provider

Paxigate Healthcare Limited is run by Paxigate Healthcare Limited (company 12640729), incorporated in 2020.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is residential care for older and disabled people.

How long it has been running

Registered in May 2021, it has 5 years on the CQC register.

Its only published overall rating so far is Requires improvement, from November 2022.

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Registered specialisms

As listed with the regulator.

Reading Paxigate Healthcare Limited's CQC ratings

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across Cambridgeshire, 10 of 89 rated agencies are Requires improvement for Safe (11%), while 16 of 89 rated agencies are Requires improvement for Well-led (18%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

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Frequently asked about Paxigate Healthcare Limited

What is Paxigate Healthcare Limited's address?
Unit CB3, The Conservatory Village, Little Paxton, St. Neots, PE19 6EN is the agency's office; check it serves your postcode.
What services is Paxigate Healthcare Limited registered for?
Paxigate Healthcare Limited is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
How much does Paxigate Healthcare Limited charge?
Paxigate Healthcare Limited has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Is Paxigate Healthcare Limited regulated by the Care Quality Commission?
Paxigate Healthcare Limited is on the CQC register as a home care agency (ID 1-10813644151) and was rated Requires improvement overall in November 2022.
How recent is Paxigate Healthcare Limited's CQC rating?
The latest rating is dated 25 November 2022, 3 years ago; ask whether there have been changes since.
How did Paxigate Healthcare Limited score on each CQC key question?
CQC rates five key questions. For Paxigate Healthcare Limited: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
Does Paxigate Healthcare Limited support people with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.

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