Home care agency · Tamworth
Phoenix Healthcare
Typical fee here £29–£35.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Phoenix Healthcare- Address
- Amington House, 17 Galena Close, Tamworth, B77 4AS
- Run by
- UK Phoenix Healthcare Limited (2 services)
- Type of provider
- Independent (private company)
- Service
- Community services - Nursing, Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2024 (2 years)
- Registered manager
- *
- Company check
- Active, trading since 2023 (2 years), accounts overdue (Companies House 15309669)
- Last CQC check
- 30 Mar 2026
- Typical fees Estimated
- £29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Regulated activities on its registration: Personal care · Treatment of disease, disorder or injury
More in Tamworth: Home care in Tamworth (19) · Best rated home care agencies in Tamworth · Dementia care at home in Tamworth · Elderly care at home in Tamworth · Physical disability care at home in Tamworth · Live-in care in Tamworth
Read the full CQC inspection report · CQC location ID 1-19089369752
About Phoenix Healthcare
Phoenix Healthcare is a CQC-registered home care agency that also provides supported living in Tamworth, run by UK Phoenix Healthcare Limited. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and drug or alcohol problems.
CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 19 CQC-registered home care agencies that have an office within 7 miles of Tamworth; 11 of those are rated Good or Outstanding.
Ownership and company checks
Phoenix Healthcare is run by Uk Phoenix Healthcare Limited (company 15309669), incorporated in 2023.
At Companies House, the company is listed as active, its accounts are overdue, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
UK Phoenix Healthcare Limited runs 2 CQC-registered services across 2 council areas.
Who they support
As listed with the regulator.
Likely fees
We estimate visits from Phoenix Healthcare at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Staffordshire Council for a free care needs assessment.
Around Tamworth
There are 17 other agencies within 3 miles, 11 of them rated Good or Outstanding; the nearest is Radis Community Care (Live-in Services), under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (6 of the nearest 23).
It sits in Amington ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.
Where it is
- Ward
- Amington
- Parliamentary constituency
- Tamworth
- Local NHS (ICB)
- NHS Staffordshire and Stoke-on-Trent Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in B77 (7)
View on OpenStreetMap · Get directions · © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Key points from CQC's visit
- No service was provided to anyone with a learning disability or persons on the autistic spectrum.
- During the inspection, we identified breaches of the legal regulations this was in relation to Good Governance and Safe Staffing.
- People did not always receive effective care and support.
- One person told us, “You don’t know who’s turning up which is not reassuring and can be distressing at times.” People’s experiences of effectiveness varied depending on which staff supported them.
Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
The five key questions
- Safe
- Effective
- Caring
- Responsive
- Well-led
From CQC's latest report.
Family reviews
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Compared with other agencies locally
- Registered with CQC in 2024: it has been registered longer than 18% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Staffordshire lists 6.
Based on the CQC register for Staffordshire as at Oct 2026.
Nearby options
Guides for families
Recently rated home care agencies near Tamworth
- HighfieldJun 2026 · 3.6 miles
Questions about Phoenix Healthcare
- Can Phoenix Healthcare care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- What services is Phoenix Healthcare registered for?
- Registration for Phoenix Healthcare covers: community services - nursing, homecare agencies, supported living. Check which of these it offers today.
- Where is Phoenix Healthcare based?
- The agency works from Amington House, 17 Galena Close, Tamworth, B77 4AS; ask which postcodes its carers cover.
- Is Phoenix Healthcare a registered provider?
- Yes. Phoenix Healthcare is registered with the Care Quality Commission as a home care agency (location ID 1-19089369752), and has not yet been given an overall rating.
- How much does Phoenix Healthcare charge?
- Phoenix Healthcare hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Who is the registered provider for Phoenix Healthcare?
- On CQC's register the provider is UK Phoenix Healthcare Limited.
Home care in nearby towns
In Staffordshire
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.