Home care agency · Chatteris

Priory Supported Living East England

Rated Good by CQC Rating published 6 April 2019 Rating 7 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from April 2019. Ask what has changed since, such as the manager or the number of people they support.
A home carer helping an older man with his hair at home Illustrative photo, not of Priory Supported Living East England
Address
Unit 2 South Fens Business Centre, Fenton Way, Chatteris, PE16 6TT
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
December 2010 (15 years)
Registered manager
Christine Frances Why
Company check
Active, trading since 2003 (23 years), accounts up to date (Companies House 04955186)
Last CQC check
6 Apr 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Regulated activities on its registration: Personal care

CQC page for this service · CQC location ID 1-128318693

Priory Supported Living East England at a glance

Priory Supported Living East England in Chatteris is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Priory Supported Living Limited. The service is registered to support adults of all ages and lists physical disabilities, learning disabilities and mental health conditions among its specialisms.

CQC rated it Good overall (April 2019). Well-led was rated Requires improvement. It is one of 10 CQC-registered home care agencies that have an office within 7 miles of Chatteris; 6 of those are rated Good or Outstanding.

Registered specialisms

From the CQC register; ask how each need is met in practice.

How CQC rated each area

  • SafeGood78 of 89 in Cambridgeshire
  • EffectiveGood85 of 89 in Cambridgeshire
  • CaringGood84 of 89 in Cambridgeshire
  • ResponsiveGood82 of 89 in Cambridgeshire
  • Well-ledRequires improvement16 of 89 in Cambridgeshire

As rated by CQC, published 6 April 2019. Under each rating: how many agencies in Cambridgeshire share it.

What CQC's inspectors reported

  • About the service: Craegmoor Supporting You in East Anglia is registered to provide personal care to people living in their own homes.
  • Its provides a regulated activity to nine people with varying needs including autism, mental health issues and, or learning disabilities.
  • Support ranged from an outreach service, to a 24- hour service.
  • There were systems in place to review the service in respect of compliance and risk.

Inspected 1 March 2019; report published 6 April 2019. From the regulator's own summary (Open Government Licence). Read the full report.

What the ratings tell you

For Priory Supported Living East England, Well-led is rated below Good; 4 other areas are Good.

Across Cambridgeshire, 16 of 89 rated agencies are Requires improvement for Well-led (18%).

The Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Choice nearby

There are 4 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is Hearts at Home Homecare Limited Cambridgeshire, under 0.5 miles away.

3 of the 5 nearest rated agencies have a more recent rating than this one.

It sits in Chatteris North & Manea ward, classed by ONS as smaller rural (further from a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Earlier inspections

  1. Aug 2015 Requires improvement
  2. Aug 2016 Good
  3. Apr 2019 Good
  4. Today Rating 7 years old

Every overall rating on record for this location, earliest first.

Published inspection reports

Map and area details

Ward
Chatteris North & Manea
Parliamentary constituency
North East Cambridgeshire
Local NHS (ICB)
NHS Central East Integrated Care Board
Urban or rural
Smaller rural: further from a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England

Larger map · Directions · Map data: OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

Costs to expect

We estimate visits from Priory Supported Living East England at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

With savings below £23,250, Cambridgeshire Council may contribute once it has carried out a free needs assessment.

Track record

Registered in December 2010, it has 15 years on the CQC register.

CQC has published 3 overall ratings for it (2015–2019), starting at Requires improvement and improving to Good.

At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

There are 6 CQC reports on file for this address; the newest is from 6 April 2019.

Ownership and company checks

Priory Supported Living East England is run by Priory Supported Living Limited (company 04955186), incorporated in 2003, 7 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Priory Supported Living Limited runs 7 CQC-registered services across 6 council areas; 6 of the 6 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

It trades under the Priory Group brand, which covers 180 services run by 36 registered providers.

Family reviews

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Frequently asked about Priory Supported Living East England

Who runs Priory Supported Living East England?
CQC lists Priory Supported Living Limited as the provider responsible for Priory Supported Living East England.
What services is Priory Supported Living East England registered for?
Priory Supported Living East England is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
How did Priory Supported Living East England score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
How much does care from Priory Supported Living East England cost?
Priory Supported Living East England has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Is Priory Supported Living East England registered with CQC?
Yes: CQC lists it as a home care agency under location ID 1-128318693 and was rated Good overall in April 2019.
Where is Priory Supported Living East England based?
The agency works from Unit 2 South Fens Business Centre, Fenton Way, Chatteris, PE16 6TT; ask which postcodes its carers cover.
When was Priory Supported Living East England last inspected?
Its current CQC rating dates from 6 April 2019, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Can Priory Supported Living East England care for someone with dementia?
Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.

Home care in nearby towns

In Cambridgeshire

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Priory Supported Living East England: rated Good by CQC, on The Care Panel

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