Home care agency · Woodhall Spa
Russell Green Care Home
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Russell Green Care Home- Address
- 11 Stanhope Avenue, Woodhall Spa, LN10 6SP
- Run by
- Bhandal Care Group (BSB Care) Ltd (5 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home, Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2016 (10 years)
- Part of
- Bhandal Care Services Group
- Registered manager
- Julie Ann Garnett
- Company check
- Active, trading since 2003 (23 years), accounts up to date (Companies House 04880268)
- Last CQC check
- 24 Aug 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Personal care · Accommodation for persons who require nursing or personal care
Read the full CQC inspection report · CQC location ID 1-2789942334
About Russell Green Care Home
Russell Green Care Home is a CQC-registered home care agency in Woodhall Spa, run by Bhandal Care Group (BSB Care) Ltd. Its CQC registration covers older people, including people living with dementia and physical disabilities.
At its most recent rating, CQC judged it Good overall (April 2024).
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Russell Green Care Home: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 63 of the 83 other agencies in Lincolnshire that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 0%, averaging 45% overall.
Who runs it
Russell Green Care Home is run by Bhandal Care Group (bsb Care) Ltd (company 04880268), incorporated in 2003, 12 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Bhandal Care Group (BSB Care) Ltd runs 7 CQC-registered services across 2 council areas; 4 of the 7 with a rating are Good or Outstanding (57%), against 86% for the same mix of services across England.
5 of its services are in Lincolnshire.
It trades under the Bhandal Care Services Group brand, which covers 8 services run by 2 registered providers.
How CQC rated each area
- Safe75% score72 of 84 in Lincolnshire
- Effective0% score78 of 84 in Lincolnshire
- Caring75% score71 of 84 in Lincolnshire
- Responsive75% score76 of 84 in Lincolnshire
- Well-led0% score64 of 84 in Lincolnshire
Ratings from CQC's most recent report, published 10 April 2024. Under each rating: how many agencies in Lincolnshire share it.
Costs to expect
We estimate visits from Russell Green Care Home at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Lincolnshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
The inspection, summarised
- The service provides support to older people, people living with dementia and people with a physical disability.
- The service is provided in an adapted building over 2 floors.
- This assessment commenced on 7 February 2024 and was completed on 13 February 2024.
- There was positive feedback from people throughout the assessment about the staff who supported them and the managers who ran the service.
Inspected 15 November 2017; report published 8 December 2017; supporting 15 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
CQC's scores in detail
Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Russell Green Care Home scores 45%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 0%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 0%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 1 February 2024, published 10 April 2024 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
How its rating has changed
- Dec 2017
- Apr 2024
- Today Rating 2 years old
The location's rating record from CQC, from first to latest.
Inspection reports to read
- CQC inspection report 8 December 2017
Map and area details
- Ward
- Woodhall Spa
- Parliamentary constituency
- Louth and Horncastle
- NHS planning area
- NHS Lincolnshire Integrated Care Board
- Urban or rural
- Larger rural, further from a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
See the wider area · Plan a journey · Map © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Track record
Russell Green Care Home has been registered with CQC since August 2016, about 10 years.
CQC has published 2 overall ratings for it (2017–2024), starting at Good and staying Good every time.
Who they support
As listed with the regulator.
Family reviews
Be the first to review Russell Green Care Home. Your experience helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Russell Green Care Home: common questions
- When did CQC last rate Russell Green Care Home?
- The rating now shown was published on 10 April 2024, 2 years ago. Ask what has changed since then, for example in management or staffing.
- Is Russell Green Care Home registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- Is Russell Green Care Home registered with CQC?
- It is. The CQC register records Russell Green Care Home as a home care agency, location ID 1-2789942334 and was rated Good overall in April 2024.
- Where is Russell Green Care Home?
- Its office is at 11 Stanhope Avenue, Woodhall Spa, LN10 6SP. Carers travel to people's homes, so check it covers your street.
- How is Russell Green Care Home rated for safety and leadership?
- CQC rates five key questions. For Russell Green Care Home: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How much does Russell Green Care Home charge?
- Russell Green Care Home hasn't shared a price list with us. Request a written quote and check what is charged on top.
- Who runs Russell Green Care Home?
- Russell Green Care Home is run by Bhandal Care Group (BSB Care) Ltd, the registered provider on the CQC register.
- What type of care does Russell Green Care Home provide?
- CQC lists Russell Green Care Home under: residential homes, homecare agencies. Check which of these it is actively providing now.
In Lincolnshire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.