Home care agency · Tipton
Sage Care (West Midlands)
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Sage Care (West Midlands)- Address
- Castlemill, Burnt Tree, Tipton, DY4 7UF
- Run by
- Sage Care Limited (17 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2019 (7 years)
- Registered manager
- Claire Louise Nock
- Company check
- Active, trading since 1996 (29 years), accounts up to date (Companies House 03288501)
- Last CQC check
- 22 Apr 2020
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care
More in Tipton: Home care in Tipton (265) · Best rated home care agencies in Tipton · Dementia care at home in Tipton · Elderly care at home in Tipton · Physical disability care at home in Tipton · Live-in care in Tipton
Full report at cqc.org.uk · CQC location ID 1-6482686388
Introducing Sage Care (West Midlands)
Sage Care (West Midlands) is a CQC-registered home care agency in Tipton, run by Sage Care Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.
At its most recent rating, CQC judged it Requires improvement overall (April 2020). Safe and Well-led were rated Requires improvement. It is one of 265 CQC-registered home care agencies that have an office within 7 miles of Tipton; 106 of those are rated Good or Outstanding.
History with CQC
Sage Care (West Midlands) has been registered with CQC since February 2019, about 7 years.
So far CQC has published one overall rating: Requires improvement, in April 2020.
6 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Needs it is registered to meet
Specialisms as registered with CQC.
Earlier inspections
- Apr 2020
- Today Rating 6 years old
CQC rating timeline for this address.
CQC reports
- CQC inspection report 22 April 2020
Where it is
- Ward
- Tipton Green
- Parliamentary constituency
- Tipton and Wednesbury
- NHS planning area
- NHS Black Country Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in DY4 (20)
Open the full map · Directions · © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.
Ownership and company checks
Sage Care (West Midlands) is run by Sage Care Limited (company 03288501), incorporated in 1996, 22 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Sage Care Limited runs 17 CQC-registered services across 9 council areas; 7 of the 12 with a rating are Good or Outstanding (58%), against 88% for the same mix of services across England.
It trades under the City and County Healthcare Group brand, which covers 172 services run by 21 registered providers.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Home Instead Dudley & Sandwell South, under 0.5 miles away.
7 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Tipton Green ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Black Country ICB.
Budgeting for this agency
We estimate visits from Sage Care (West Midlands) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
If savings are under the upper limit (£23,250 in England), Sandwell Council may pay part of the cost after a free care needs assessment.
Ratings for safety, care and leadership
- Safe12 of 57 in Sandwell
- Effective44 of 57 in Sandwell
- Caring49 of 57 in Sandwell
- Responsive45 of 57 in Sandwell
- Well-led21 of 57 in Sandwell
CQC key question ratings, published 22 April 2020. Under each rating: how many agencies in Sandwell share it.
Inspection findings in brief
- Systems and processes in place had failed to identify a number of areas that we found during the inspection.
- Guidance given to staff to ensure people received their medicines as prescribed was not consistently followed for one person.
- Staff were not routinely provided with travel times between calls and call monitoring systems were not effective in identifying where people's calls were consistently late or had been changed by care staff.
- Systems were in place to record and act on accidents and incidents, but these were inconsistently recorded.
Inspected 25 February 2020; report published 22 April 2020; supporting 295 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
What the ratings tell you
Area by area, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Sandwell, 12 of 57 rated agencies are Requires improvement for Safe (21%), while 21 of 57 rated agencies are Requires improvement for Well-led (37%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Family reviews
There are no reviews of Sage Care (West Midlands) yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How Sage Care (West Midlands) compares
- Rated Requires improvement. Across Sandwell, 75% of the 52 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (April 2020) is more recent than 48% of agency ratings in Sandwell.
- Registered with CQC in 2019: it has been registered longer than 49% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Sandwell lists 6.
- Areas CQC rated below Good: Safe (23% of home care agencies in Sandwell are also rated below Good here); Well-led (40% of home care agencies in Sandwell are also rated below Good here). Ask the provider what has changed since.
Compared with every CQC-registered home care agency in Sandwell. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Tipton: home care agencies inspected recently
- Tipton Home Care LimitedApr 2025 · 0.9 miles
- Kelly Healthcare Services LimitedMar 2025 · 1.2 miles
- Isabella’s Home LtdJun 2026 · 1.8 miles
Sage Care (West Midlands) questions answered
- Can Sage Care (West Midlands) care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- How recent is Sage Care (West Midlands)'s CQC rating?
- CQC published the current rating on 22 April 2020, 6 years ago. Older ratings are common, so ask about changes since.
- What is Sage Care (West Midlands)'s address?
- The agency's base is Castlemill, Burnt Tree, Tipton, DY4 7UF. Confirm that its carers travel to your area.
- Is Sage Care (West Midlands) regulated by the Care Quality Commission?
- It is. The CQC register records Sage Care (West Midlands) as a home care agency, location ID 1-6482686388 and was rated Requires improvement overall in April 2020.
- How much does care from Sage Care (West Midlands) cost?
- No fee list from Sage Care (West Midlands) has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- How did Sage Care (West Midlands) score on each CQC key question?
- CQC rates five key questions. For Sage Care (West Midlands): Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
- What services is Sage Care (West Midlands) registered for?
- Sage Care (West Midlands) is registered for homecare agencies. Ask which of these it provides at the moment.
- Who runs Sage Care (West Midlands)?
- On CQC's register the provider is Sage Care Limited.
Agencies in neighbouring towns
In Sandwell
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.