Home care agency · New Milton
Sanctuary Supported Living (98 Old Milton Road)
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Sanctuary Supported Living (98 Old Milton Road)- Address
- 98 Old Milton Road, New Milton, BH25 6EB
- Run by
- Sanctuary Home Care Limited (23 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- July 2014 (12 years)
- Part of
- Sanctuary Care Limited
- Registered manager
- Alison Mary Notman
- Company check
- Active, accounts up to date (Companies House IP28232R)
- Last CQC check
- 16 Aug 2018
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered to provide: Personal care
More in New Milton: Home care in New Milton (33) · Best rated home care agencies in New Milton · Physical disability care at home in New Milton · Learning disability care at home in New Milton · Care for adults under 65 at home in New Milton · Live-in care in New Milton
Open CQC's full report · CQC location ID 1-1491794251
Sanctuary Supported Living (98 Old Milton Road) at a glance
Sanctuary Supported Living (98 Old Milton Road) is a CQC-registered home care agency in New Milton, run by Sanctuary Home Care Limited. Its CQC registration covers adults under 65, including people living with physical disabilities and learning disabilities.
At its most recent rating, CQC judged it Good overall (August 2018). It is one of 33 CQC-registered home care agencies that have an office within 7 miles of New Milton; 28 of those are rated Good or Outstanding.
Key points from CQC's visit
- This service provides care and support to people living in two 'supported living' settings, so that they can live as independently as possible.
- People's care and housing are provided under separate contractual agreements.
- The service also provides support to people who lived in self-contained flats.
- It provides personal care to people living in their own houses and flats in the community and specialist housing.
Inspected 14 June 2018; report published 16 August 2018. Taken from CQC's own findings (Open Government Licence). Read the full report.
How long it has been running
Registered in July 2014, it has 12 years on the CQC register.
CQC has published 2 overall ratings for it (2016–2018), starting at Good and staying Good every time.
At 8 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
The CQC website holds 2 reports for it, the latest from 16 August 2018.
The local picture
There are 12 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is VidaCare Head Office, under 0.5 miles away.
20 of the 22 nearest rated agencies have a more recent rating than this one.
It sits in Milton ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
What it may cost
We estimate visits from Sanctuary Supported Living (98 Old Milton Road) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
People with savings under £23,250 may get help from Hampshire Council after a needs and financial assessment.
The five key questions
- Safe201 of 227 in Hampshire
- Effective213 of 227 in Hampshire
- Caring200 of 227 in Hampshire
- Responsive203 of 227 in Hampshire
- Well-led175 of 227 in Hampshire
As rated by CQC, published 16 August 2018. Under each rating: how many agencies in Hampshire share it.
Ownership and company checks
Sanctuary Supported Living (98 Old Milton Road) is run by Sanctuary Home Care Limited (company IP28232R).
At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.
Sanctuary Home Care Limited runs 25 CQC-registered services across 16 council areas; 23 of the 24 with a rating are Good or Outstanding (96%), against 86% for the same mix of services across England.
2 of its services are in Hampshire.
It trades under the Sanctuary Care Limited brand, which covers 113 services run by 3 registered providers.
Who they support
Registration details from CQC.
Ratings over time
- May 2016
- Aug 2018
- Today Rating 8 years old
CQC rating timeline for this address.
Reports on the CQC website
- CQC inspection report 16 August 2018
- CQC inspection report 12 May 2016
Where it is
- Ward
- Milton
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- New Forest West
- NHS planning area
- NHS Hampshire and Isle of Wight Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in BH25 (9)
View on OpenStreetMap · Directions · Map © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.
What the ratings tell you
All five areas CQC looks at are rated Good for Sanctuary Supported Living (98 Old Milton Road): no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 174 of the 226 other agencies in Hampshire that CQC has rated.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Sanctuary Supported Living (98 Old Milton Road) in local context
- Rated Good. Across Hampshire, 91% of the 225 rated home care agencies are Good or Outstanding and 17 are Outstanding.
- Its rating (August 2018) is more recent than 9% of agency ratings in Hampshire.
- Registered with CQC in 2014: it has been registered longer than 85% of home care agencies in the area.
- It lists 3 specialisms with CQC; the typical agency in Hampshire lists 5.
Benchmarked against all CQC-registered home care agencies in Hampshire (Oct 2026).
Other agencies close by
Guides for families
Recently rated home care agencies near New Milton
- Dorset Domiciliary Care AgencyAug 2026 · 4.2 miles
- Your Life (Lymington)Oct 2026 · 4.8 miles
- Altogether Care - Care At Home Limited ChristchurchJun 2025 · 5.5 miles
What families ask about Sanctuary Supported Living (98 Old Milton Road)
- How much does Sanctuary Supported Living (98 Old Milton Road) charge?
- No fee list from Sanctuary Supported Living (98 Old Milton Road) has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- How is Sanctuary Supported Living (98 Old Milton Road) rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What services is Sanctuary Supported Living (98 Old Milton Road) registered for?
- CQC lists Sanctuary Supported Living (98 Old Milton Road) under: homecare agencies. Check which of these it is actively providing now.
- Who is the registered provider for Sanctuary Supported Living (98 Old Milton Road)?
- Sanctuary Supported Living (98 Old Milton Road) is run by Sanctuary Home Care Limited, the registered provider on the CQC register.
- Does Sanctuary Supported Living (98 Old Milton Road) support people with dementia?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
- When did CQC last rate Sanctuary Supported Living (98 Old Milton Road)?
- CQC published the current rating on 16 August 2018, 8 years ago. Older ratings are common, so ask about changes since.
- Where is Sanctuary Supported Living (98 Old Milton Road)?
- The agency works from 98 Old Milton Road, New Milton, BH25 6EB; ask which postcodes its carers cover.
- Is Sanctuary Supported Living (98 Old Milton Road) registered with CQC?
- Yes. Sanctuary Supported Living (98 Old Milton Road) is registered with the Care Quality Commission as a home care agency (location ID 1-1491794251) and was rated Good overall in August 2018.
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.