Home care agency · Sunderland

Signa Care Group

Rated Good by CQC Rating published 1 March 2023 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · Families helped this month: 4

A carer and an older person chatting at the table at home Illustrative photo, not of Signa Care Group
Address
8 Defender Court, Sunderland Enterprise Park, Sunderland, SR5 3PE
Run by
Signa Care Group Ltd
Type of provider
Independent (private company)
Service
Community services - Healthcare, Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2019 (7 years)
Registered manager
Michael Stephen Wressell
Company check
Active, trading since 2018 (8 years), accounts up to date (Companies House 11413712)
Last CQC check
1 Mar 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Registered activities: Personal care · Treatment of disease, disorder or injury

More in Sunderland: Home care in Sunderland (62) · Best rated home care agencies in Sunderland · Dementia care at home in Sunderland · Elderly care at home in Sunderland · Physical disability care at home in Sunderland · Live-in care in Sunderland

CQC page for this service · CQC location ID 1-6672784691

Introducing Signa Care Group

Signa Care Group in Sunderland is registered with the Care Quality Commission as a home care agency, run by Signa Care Group Ltd. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Good overall (March 2023). It is one of 62 CQC-registered home care agencies that have an office within 7 miles of Sunderland; 51 of those are rated Good or Outstanding.

Who the service is registered for

From the CQC register; ask how each need is met in practice.

What the ratings tell you

All five areas CQC looks at are rated Good for Signa Care Group: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 31 of the 35 other agencies in Sunderland that CQC has rated.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 20 of them rated Good or Outstanding, and the closest is Westhome Care Services Limited, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).

9 of the 20 nearest rated agencies have a more recent rating than this one.

It sits in Hylton Castle ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.

What it may cost

We estimate visits from Signa Care Group at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

People with savings under £23,250 may get help from Sunderland Council after a needs and financial assessment.

How CQC rated each area

  • SafeGood35 of 36 in Sunderland
  • EffectiveGood35 of 36 in Sunderland
  • CaringGood33 of 36 in Sunderland
  • ResponsiveGood33 of 36 in Sunderland
  • Well-ledGood32 of 36 in Sunderland

As rated by CQC, published 1 March 2023. Under each rating: how many agencies in Sunderland share it.

How long it has been running

Registered in May 2019, it has 7 years on the CQC register.

CQC has published 2 overall ratings for it (2021–2023), starting at Requires improvement and improving to Good.

It has gone 3 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Reports on record: 2, with the most recent dated 1 March 2023.

What CQC's inspectors reported

  • Relatives spoke positively about the service and felt it was safe and staff were caring.
  • One relative said, "On the whole they (staff) are very chatty and friendly.
  • We all talk, we laugh, we joke, we sing and dance.
  • We were very, very happy that Signa took over (their family member's care) and we've been happy ever since." There were enough staff to meet people's needs and safe recruitment processes were followed.

Inspected 1 December 2022; report published 1 March 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.

How its rating has changed

  1. Jul 2021 Requires improvement
  2. Mar 2023 Good
  3. Today Rating 3 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

CQC reports

Area and map

Ward
Hylton Castle
Parliamentary constituency
Washington and Gateshead South
NHS planning area
NHS North East and North Cumbria Integrated Care Board
Setting
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in SR5 (13)

Bigger map · Get directions · OpenStreetMap (ODbL)

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.

Ownership and company checks

Signa Care Group is run by Signa Care Group Ltd (company 11413712), incorporated in 2018.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is medical nursing home activities.

Family reviews

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Signa Care Group in local context

  • Rated Good. Across Sunderland, 100% of the 35 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (March 2023) is more recent than 60% of agency ratings in Sunderland.
  • Registered with CQC in 2019: it has been registered longer than 49% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Sunderland lists 6.

Based on the CQC register for Sunderland as at Oct 2026.

Nearby options

Guides for families

Similar home care agencies near Sunderland, rated recently

Quick answers about Signa Care Group

What services is Signa Care Group registered for?
CQC lists Signa Care Group under: community services - healthcare, homecare agencies. Check which of these it is actively providing now.
Which provider runs Signa Care Group?
Signa Care Group is run by Signa Care Group Ltd, the registered provider on the CQC register.
How much does care from Signa Care Group cost?
Signa Care Group's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Is Signa Care Group rated well for safety?
CQC rates five key questions. For Signa Care Group: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
Where is Signa Care Group based?
The agency works from 8 Defender Court, Sunderland Enterprise Park, Sunderland, SR5 3PE; ask which postcodes its carers cover.
Is Signa Care Group regulated by the Care Quality Commission?
Signa Care Group is on the CQC register as a home care agency (ID 1-6672784691) and was rated Good overall in March 2023.
Does Signa Care Group support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
When did CQC last rate Signa Care Group?
Its current CQC rating dates from 1 March 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.

Agencies in neighbouring towns

In Sunderland

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Signa Care Group: rated Good by CQC, on The Care Panel

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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.

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