Home care agency · Chichester
South Coast Homecare
Illustrative photo, not of South Coast Homecare- Address
- Basepoint, Chichester Enterprise Centre, Unit 1, Terminus Road, Chichester, PO19 8TX
- Run by
- Mrs Sophie Reed
- Type of provider
- Independent (owner-run)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2019 (7 years)
- Registered manager
- Sophie Rosalie Reed
- Last CQC check
- 5 Jun 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Personal care
More in Chichester: Home care in Chichester (41) · Best rated home care agencies in Chichester · Dementia care at home in Chichester · Elderly care at home in Chichester · Physical disability care at home in Chichester · Live-in care in Chichester
Read the full CQC inspection report · CQC location ID 1-7239171401
Introducing South Coast Homecare
Registered with CQC as a home care agency, South Coast Homecare is based in Chichester, run by Mrs Sophie Reed. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities and sight or hearing loss.
Its latest CQC rating is Good overall (June 2021). It is one of 41 CQC-registered home care agencies that have an office within 7 miles of Chichester; 26 of those are rated Good or Outstanding.
History with CQC
Registered in July 2019, it has 7 years on the CQC register.
CQC has rated it once overall, as Good, in June 2021.
It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 119 of the 147 other agencies in West Sussex that CQC has rated.
Inspection findings in brief
- People were positive about the service and the care they received from staff.
- One person said, "If staff are off sick, then many carers are very willing to cover, and staff seem content.
- They manage well and there appears to be a lot of goodwill".
- People's risks had been identified and assessed to ensure people received safe care and treatment.
Inspected 7 May 2021; report published 5 June 2021; supporting 18 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
How it fits locally
There are 19 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Careline 24 Ltd, under 0.5 miles away.
11 of the 14 nearest rated agencies have a more recent rating than this one.
It sits in Chichester Central ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Needs it is registered to meet
Taken from its CQC registration.
Budgeting for this agency
We estimate visits from South Coast Homecare at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Council help is possible below £23,250 in savings: ask West Sussex Council for a free care needs assessment.
Who runs it
South Coast Homecare is the only service its provider, Mrs Sophie Reed, runs, so it is an independent, single-site operator rather than part of a chain.
Ratings over time
- Jun 2021
- Today Rating 5 years old
Overall ratings CQC has published for this location, oldest first.
CQC reports
- CQC inspection report 5 June 2021
Map and area details
- Ward
- Chichester Central
- Parliamentary constituency
- Chichester
- NHS integrated care board
- NHS Surrey and Sussex Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in PO19 (14)
Larger map · Get directions · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.
Safe, effective, caring, responsive, well-led
- Safe135 of 148 in West Sussex
- Effective137 of 148 in West Sussex
- Caring139 of 148 in West Sussex
- Responsive134 of 148 in West Sussex
- Well-led120 of 148 in West Sussex
CQC key question ratings, published 5 June 2021. Under each rating: how many agencies in West Sussex share it.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Compared with other agencies locally
- Rated Good. Across West Sussex, 94% of the 146 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (June 2021) is more recent than 38% of agency ratings in West Sussex.
- Registered with CQC in 2019: it has been registered longer than 57% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in West Sussex lists 6.
Based on the CQC register for West Sussex as at Oct 2026.
Nearby options
Guides for families
Other home care agencies near Chichester with recent ratings
- Home Instead Chichester & Bognor RegisSep 2026 · 1.1 miles
- Pathways of HopeJun 2025 · under 0.5 miles
- The Apuldram CentreMar 2026 · 1.2 miles
What families ask about South Coast Homecare
- Is South Coast Homecare registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-7239171401 and was rated Good overall in June 2021.
- Where is South Coast Homecare?
- The agency works from Basepoint, Chichester Enterprise Centre, Unit 1, Terminus Road, Chichester, PO19 8TX; ask which postcodes its carers cover.
- How recent is South Coast Homecare's CQC rating?
- The rating now shown was published on 5 June 2021, 5 years ago. Ask what has changed since then, for example in management or staffing.
- Can South Coast Homecare care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Which provider runs South Coast Homecare?
- The registered provider is Mrs Sophie Reed, according to CQC.
- What type of care does South Coast Homecare provide?
- Its CQC registration covers homecare agencies. Ask South Coast Homecare how it would adapt if needs increase.
- How did South Coast Homecare score on each CQC key question?
- CQC rates five key questions. For South Coast Homecare: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does care from South Coast Homecare cost?
- South Coast Homecare hasn't shared a price list with us. Visiting care typically costs £28–£38 an hour (typical 2026 prices in West Sussex). Get the quote in writing, including any extra charges.
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In West Sussex
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.