Home care agency · Middlesbrough

Springboard Business Centre

Rated Good by CQC Rating published 15 March 2018 Rating 8 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 8 years ago. CQC's last published rating for this service is from March 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A support worker reading with an older man Illustrative photo, not of Springboard Business Centre
Address
Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough, TS9 5JZ
Run by
Ms Beverley Harker
Type of provider
Independent (owner-run)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
November 2014 (11 years)
Registered manager
*
Last CQC check
15 Mar 2018
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate

Registered activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-1716008085

About Springboard Business Centre

Springboard Business Centre is a CQC-registered home care agency in Middlesbrough, run by Ms Beverley Harker. It is registered to support adults of all ages.

At its most recent rating, CQC judged it Good overall (March 2018). It is one of 5 CQC-registered home care agencies that have an office within 7 miles of Stokesley; 4 of those are rated Good or Outstanding.

How CQC rated each area

  • SafeGood109 of 130 in North Yorkshire
  • EffectiveGood124 of 130 in North Yorkshire
  • CaringGood119 of 130 in North Yorkshire
  • ResponsiveGood120 of 130 in North Yorkshire
  • Well-ledGood102 of 130 in North Yorkshire

CQC key question ratings, published 15 March 2018. Under each rating: how many agencies in North Yorkshire share it.

What inspectors found

  • Inspection site visit activity started on 22 January 2018 and ended on 1 February 2018.
  • Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
  • Safe recruitment processes were in place and continued to be followed.
  • Staff had up to date safeguarding training and understood the importance of reporting concerns.

Inspected 1 February 2018; report published 15 March 2018; supporting 36 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for Springboard Business Centre: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 101 of the 129 other agencies in North Yorkshire that CQC has rated.

Around Middlesbrough

There are 2 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is BPJ Case Management Limited, under 0.5 miles away.

Every one of the 14 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Stokesley ward, classed by ONS as smaller rural (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Humber and North Yorkshire ICB.

How its rating has changed

  1. Jan 2016 Good
  2. Mar 2018 Good
  3. Today Rating 8 years old

The location's rating record from CQC, from first to latest.

CQC reports

Area and map

Ward
Stokesley
Parliamentary constituency
Richmond and Northallerton
NHS integrated care board
NHS Humber and North Yorkshire Integrated Care Board
ONS area type
Smaller rural: nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England

Bigger map · How to get there · © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). The office location; ask which streets and villages carers cover.

Likely fees

We estimate visits from Springboard Business Centre at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

If savings are under the upper limit (£23,250 in England), North Yorkshire Council may pay part of the cost after a free care needs assessment.

Springboard Business Centre over the years

CQC registration dates from November 2014, so the service has been operating for around 11 years under its current registration.

CQC has published 2 overall ratings for it (2016–2018), starting at Good and staying Good every time.

It has gone 8 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

CQC lists 2 reports for this location, the latest dated 15 March 2018.

Who runs it

Springboard Business Centre is the only service its provider, Ms Beverley Harker, runs, so it is an independent, single-site operator rather than part of a chain.

Who the service is registered for

Registration details from CQC.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across North Yorkshire, 92% of the 130 rated home care agencies are Good or Outstanding and 7 are Outstanding.
  • Its rating (March 2018) is more recent than 5% of agency ratings in North Yorkshire.
  • Registered with CQC in 2014: it has been registered longer than 75% of home care agencies in the area.
  • It lists 2 specialisms with CQC; the typical agency in North Yorkshire lists 6.

Comparison set: every registered home care agency in North Yorkshire, CQC data for Oct 2026.

Nearest home care agencies

Guides for families

Similar home care agencies near Middlesbrough, rated recently

Springboard Business Centre: common questions

Where is Springboard Business Centre?
The agency works from Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough, TS9 5JZ; ask which postcodes its carers cover.
Is Springboard Business Centre regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-1716008085 and was rated Good overall in March 2018.
Is Springboard Business Centre registered for dementia care?
Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
When did CQC last rate Springboard Business Centre?
The latest rating is dated 15 March 2018, 8 years ago; ask whether there have been changes since.
What kind of care can Springboard Business Centre offer?
Registration for Springboard Business Centre covers: homecare agencies. Check which of these it offers today.
Who is the registered provider for Springboard Business Centre?
The registered provider is Ms Beverley Harker, according to CQC.
How much does care from Springboard Business Centre cost?
Springboard Business Centre hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Is Springboard Business Centre rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.

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Springboard Business Centre: rated Good by CQC, on The Care Panel

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