Home care agency · Southwark

Starline 2000

Rated Requires improvement by CQC Rating published 3 December 2025 Rated in the last 12 months

Typical fee here £34–£41.50 an hour Estimate

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A support worker reading with an older man Illustrative photo, not of Starline 2000
Address
47 Ashmore Close, London, SE15 5GY
Run by
Starline2000 Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2017 (8 years)
Registered manager
Rose Efe Igboegwu
Company check
Active, trading since 2014 (12 years), accounts up to date (Companies House 08862968)
Last CQC check
3 Dec 2025
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimate only, from published local rates. How we estimate

Registered activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-4504091934

Starline 2000 at a glance

Starline 2000 is a CQC-registered home care agency in Southwark, run by Starline2000 Ltd. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, sight or hearing loss and drug or alcohol problems.

At its most recent rating, CQC judged it Requires improvement overall (December 2025). Safe and Well-led were rated Requires improvement. It is one of 56 CQC-registered home care agencies that are based in the borough of Southwark; 16 of those are rated Good or Outstanding.

Starline 2000 over the years

Registered in November 2017, it has 8 years on the CQC register.

CQC has published 4 overall ratings for it (2019–2025), starting at Inspected but not rated and falling to Requires Improvement.

Reports on record: 3, with the most recent dated 7 March 2023.

Safe, effective, caring, responsive, well-led

  • SafeRequires improvement9 of 26 in Southwark
  • EffectiveGood21 of 26 in Southwark
  • CaringGood22 of 26 in Southwark
  • ResponsiveGood19 of 26 in Southwark
  • Well-ledRequires improvement9 of 26 in Southwark

From CQC's latest report, published 3 December 2025. Under each rating: how many agencies in Southwark share it.

Around Southwark

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 7 of them rated Good or Outstanding, and the closest is DDLTAC(UK) - LONDON, under 0.5 miles away.

2 of the 11 nearest rated agencies have a more recent rating than this one.

It sits in Peckham ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

Rating history

  1. Jan 2019 Inspected but not rated
  2. Aug 2019 Good
  3. Mar 2023 Requires improvement
  4. Dec 2025 Requires Improvement
  5. Today Rated in the last 12 months

Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.

Reports on the CQC website

The neighbourhood

Ward
Peckham
Parliamentary constituency
Peckham
Integrated care board
NHS South East London Integrated Care Board
Urban or rural
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in SE15 (12)

Bigger map · How to get there · © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). The office location; ask which streets and villages carers cover.

The company behind Starline 2000

Starline 2000 is run by Starline2000 Ltd (company 08862968), incorporated in 2014, 3 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Likely fees

We estimate visits from Starline 2000 at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

For live-in care, expect around £1,620–£1,980 a week in this region.

People with savings under £23,250 may get help from Southwark Council after a needs and financial assessment.

Who they support

Taken from its CQC registration.

The inspection, summarised

  • It provides personal care to people living in their own homes.
  • People had medical conditions, mobility and nutrition needs.
  • Not everyone who used the service received personal care.
  • Comments from people and their relatives included, “I don’t think many of the carers know what they are doing correctly, safely or competently.

Inspected 15 December 2022; report published 7 March 2023. Quoted from the CQC report summary, Open Government Licence. Read the full report.

The ratings in context

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across Southwark, 9 of 26 rated agencies are Requires improvement for Safe (35%), while 9 of 26 rated agencies are Requires improvement for Well-led (35%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Family reviews

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Starline 2000 against its area

  • Rated Requires improvement. Across Southwark, 64% of the 25 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (December 2025) is more recent than 81% of agency ratings in Southwark.
  • Registered with CQC in 2017: it has been registered longer than 77% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Southwark lists 5.
  • Areas CQC rated below Good: Safe (36% of home care agencies in Southwark are also rated below Good here); Well-led (40% of home care agencies in Southwark are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in Southwark. Source: CQC register, Oct 2026.

Also nearby

Guides for families

Recently rated home care agencies near Southwark

Starline 2000: common questions

When did CQC last rate Starline 2000?
CQC published the current rating on 3 December 2025. Older ratings are common, so ask about changes since.
Can Starline 2000 care for someone with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Is Starline 2000 registered with CQC?
It is. The CQC register records Starline 2000 as a home care agency, location ID 1-4504091934 and was rated Requires improvement overall in December 2025.
Where is Starline 2000?
The agency's base is 47 Ashmore Close, London, SE15 5GY. Confirm that its carers travel to your area.
How did Starline 2000 score on each CQC key question?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
What are Starline 2000's fees?
Starline 2000's prices aren't on our site yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
Who is the registered provider for Starline 2000?
Starline2000 Ltd is the registered provider for Starline 2000.
What type of care does Starline 2000 provide?
CQC lists Starline 2000 under: homecare agencies. Check which of these it is actively providing now.

Agencies in neighbouring towns

In Southwark

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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