Home care agency · Lewisham

Sublime Care

Rated Requires improvement by CQC Rating published 21 November 2024 Rating 1 year old

Typical fee here £34–£41.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A carer talking with women in wheelchairs Illustrative photo, not of Sublime Care
Address
Access Self Storage, Office 210, 160 Bromley Road, London, SE6 2NZ
Run by
Sublime Care UK Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2017 (9 years)
Registered manager
Amal Nur Mohamed
Company check
Active, trading since 2015 (11 years), accounts up to date (Companies House 09715224)
Last CQC check
21 Nov 2024
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered to provide: Personal care

See this service on the CQC website · CQC location ID 1-3727644905

About this agency

Sublime Care in Lewisham is registered with the Care Quality Commission as a home care agency, run by Sublime Care UK Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities and sight or hearing loss among its specialisms.

CQC rated it Requires improvement overall (November 2024). Safe and Well-led were rated Requires improvement. It is one of 85 CQC-registered home care agencies that are based in the borough of Lewisham; 28 of those are rated Good or Outstanding.

Each area CQC checks

  • SafeRequires improvement18 of 47 in Lewisham
  • EffectiveGood38 of 47 in Lewisham
  • CaringGood40 of 47 in Lewisham
  • ResponsiveGood37 of 47 in Lewisham
  • Well-ledRequires improvement18 of 47 in Lewisham

Ratings from CQC's most recent report, published 21 November 2024. Under each rating: how many agencies in Lewisham share it.

Specialisms

As listed with the regulator.

Key points from CQC's visit

  • Assessment activity started on 11 April 2024 and we continued to review information submitted by the provider until 6 June 2024.
  • During the inspection we spoke with the registered manager, the operations manager, a field supervisor, a care coordinator and 5 care workers.
  • Right Support: Despite most people’s experience of care being positive the provider’s processes were not always in line with best practice.
  • As part of the assessment we made calls to 10 people and 6 relatives of people receiving care to gather their feedback about the service they received.

Inspected 22 May 2018; report published 22 August 2018. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

The ratings in context

Area by area, Safe and Well-led are rated below Good; 3 other areas are Good.

Across Lewisham, 18 of 47 rated agencies are Requires improvement for Safe (38%), while 18 of 47 rated agencies are Requires improvement for Well-led (38%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Earlier inspections

  1. Aug 2018 Good
  2. Nov 2024 Requires Improvement
  3. Today Rating 1 year old

The location's rating record from CQC, from first to latest. The latest rating is lower than the one before.

Inspection reports to read

Finding it

Ward
Catford South
Parliamentary constituency
Lewisham East
NHS integrated care board
NHS South East London Integrated Care Board
Setting
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in SE6 (20)

View on OpenStreetMap · Route planner · OpenStreetMap (ODbL)

Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

What it may cost

We estimate visits from Sublime Care at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Live-in arrangements here usually cost £1,620–£1,980 weekly.

With savings below £23,250, Lewisham Council may contribute once it has carried out a free needs assessment.

The company behind Sublime Care

Sublime Care is run by Sublime Care Uk Ltd (company 09715224), incorporated in 2015, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other residential care.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is T.Esancare Ltd Office 109, under 0.5 miles away.

1 of the 13 nearest rated agencies has a more recent rating than this one.

It sits in Catford South ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

How long it has been running

Registered in June 2017, it has 9 years on the CQC register.

CQC has published 2 overall ratings for it (2018–2024), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.

Family reviews

No family has reviewed Sublime Care on The Care Panel so far.

Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.

Looking at Sublime Care for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Sublime Care

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Compared with other agencies locally

  • Rated Requires improvement. Across Lewisham, 62% of the 45 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (November 2024) is more recent than 82% of agency ratings in Lewisham.
  • Registered with CQC in 2017: it has been registered longer than 75% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Lewisham lists 6.
  • Areas CQC rated below Good: Safe (42% of home care agencies in Lewisham are also rated below Good here); Well-led (42% of home care agencies in Lewisham are also rated below Good here). Ask the provider what has changed since.

Benchmarked against all CQC-registered home care agencies in Lewisham (Oct 2026).

Nearby options

Guides for families

Lewisham: home care agencies inspected recently

Sublime Care questions answered

Which provider runs Sublime Care?
CQC lists Sublime Care UK Ltd as the provider responsible for Sublime Care.
What services is Sublime Care registered for?
Sublime Care is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
Is Sublime Care rated well for safety?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
How much does Sublime Care charge?
We don't have published prices from Sublime Care yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
Is Sublime Care a registered provider?
Yes. Sublime Care is registered with the Care Quality Commission as a home care agency (location ID 1-3727644905) and was rated Requires improvement overall in November 2024.
Where is Sublime Care based?
The agency's base is Access Self Storage, Office 210, 160 Bromley Road, London, SE6 2NZ. Confirm that its carers travel to your area.
When was Sublime Care last inspected?
The latest rating is dated 21 November 2024, 1 year ago; ask whether there have been changes since.
Is Sublime Care registered for dementia care?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.

Agencies in neighbouring towns

In Lewisham

Is this your service? Claim it free: answer reviews, add photos and prices, and show families when you have availability. How membership works.

Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Lewisham.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.