Is suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT regulated by the Care Quality Commission?

It is. The CQC register records suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT as a home care agency, location ID 1-14691839416, and has not yet been given an overall rating.

Can suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT care for someone with dementia?

Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.

suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT: CQC Registered Home Care Agency, Reviews and Inspection

An overview of suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT

suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT in Guildford is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Rainbow Health & Care Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities and mental health conditions among its specialisms.

CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 55 CQC-registered home care agencies that have an office within 7 miles of Guildford; 37 of those are rated Good or Outstanding.

Map and area details

Ward: Castle
Council: Surrey County Council · paying for care
Parliamentary constituency: Guildford
Integrated care board: NHS Surrey and Sussex Integrated Care Board
Type of area: Urban; nearer to a major town or city
Neighbourhood deprivation: Among the 40% least deprived areas in England
Postcode district: Home care in GU1 (7)

Open the full map · How to get there · © OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Key points from CQC's visit

This responsive assessment was carried out as we had received concerns about aspects of the safety and management of the service.
We found 5 breaches of legal regulations in relation to safe care and treatment, safeguarding, good governance, staffing and fit and proper persons employed.
The provider’s internal monitoring systems failed to identify all the concerns we found during this assessment and robust action had therefore not been taken to make improvements.
One relative told us, “We planned the care together, including giving medicines and meals.

From the regulator's own summary (Open Government Licence). Read the full report.

Ownership and company checks

suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT is run by Rainbow Health & Care Ltd (company 11476458), incorporated in 2018, 4 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other human health activities.

Registered specialisms

Registration details from CQC.

How CQC rated each area

SafeNot Rated
EffectiveNot Rated
CaringNot Rated
ResponsiveNot Rated
Well-ledNot Rated

From CQC's latest report.

Around Guildford

There are 18 other agencies within 3 miles, 15 of them rated Good or Outstanding; the nearest is The Halow Care Agency, under 0.5 miles away.

It sits in Castle ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Likely fees

We estimate visits from suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

With savings below £23,250, Surrey Council may contribute once it has carried out a free needs assessment.

Ask the manager

Will we usually see the same carers each week?
What is the shortest visit you offer, and what do you charge at weekends and on bank holidays?
What dementia training do your carers have, and how do you handle refusals or distress?
When do you expect your first CQC inspection, and can we speak to a current client or family?

Our full checklist

Family reviews

No family has reviewed suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT on The Care Panel so far.

Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.

Where suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT stands locally

Registered with CQC in 2023: it has been registered longer than 26% of home care agencies in the area.
It lists 5 specialisms with CQC; the typical agency in Surrey lists 6.

All figures compare it with other home care agencies in Surrey; CQC register, Oct 2026.

Nearby options

The Halow Care AgencyGoodunder 0.5 miles
SD Care AgencyGoodunder 0.5 miles
West 1 Reablement ServiceOutstandingunder 0.5 miles
DBAM GuildfordGood1.1 miles
Shammah HealthcareGood1.1 miles
Luv To Care LtdGood1.2 miles

Guides for families

Recently rated home care agencies near Guildford

West 1 Reablement Service
Outstanding Jul 2026 · 1.0 miles
Radfield Home Care Guildford & Woking
Outstanding Sep 2026 · 4.6 miles
Your Life (Guildford)
Good Apr 2026 · 0.9 miles

Questions about suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT

Who runs suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT?: Rainbow Health & Care Ltd is the registered provider for suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT.
How much does care from suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT cost?: No fee list from suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
What is suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT's address?: The agency works from Suite B, 1st Floor Shaw House, 2-3 Tunsgate, Guildford, GU1 3QT; ask which postcodes its carers cover.
Is suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT regulated by the Care Quality Commission?: It is. The CQC register records suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT as a home care agency, location ID 1-14691839416, and has not yet been given an overall rating.
Can suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT care for someone with dementia?: Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
What kind of care can suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT offer?: Its CQC registration covers homecare agencies, supported living. Ask suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT how it would adapt if needs increase.

Compare other agencies nearby

In Surrey

Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.

Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

suite B, 1st Floor Shaw House 2-3 Tunsgate Guildford Surrey GU1 3QT