Home care agency · Hull
Sure Healthcare
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Sure Healthcare- Address
- 31 Hessle Road, Hull, HU3 2AA
- Run by
- Sure Healthcare and Supported Living (UK) Limited (3 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2018 (7 years)
- Registered manager
- Sophie Louise Mitchell Kim Agar
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09477806)
- Last CQC check
- 10 Jan 2020
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Personal care
More in Kingston upon Hull: Home care in Kingston upon Hull (67) · Best rated home care agencies in Kingston upon Hull · Dementia care at home in Kingston upon Hull · Elderly care at home in Kingston upon Hull · Physical disability care at home in Kingston upon Hull · Live-in care in Kingston upon Hull
Read the full CQC inspection report · CQC location ID 1-6209338397
Introducing Sure Healthcare
Registered with CQC as a home care agency, Sure Healthcare is based in Hull, run by Sure Healthcare and Supported Living (UK) Limited. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (January 2020). It is one of 67 CQC-registered home care agencies that have an office within 7 miles of Kingston upon Hull; 39 of those are rated Good or Outstanding.
What CQC's inspectors reported
- Safeguarding policies and procedures were in place to help protect people from harm and abuse and staff were aware of the action to take if they had concerns.
- People's care records contained information about the risks present to people's wellbeing or within their home environment.
- Infection control training was provided for staff.
- Staff undertook induction and training to develop or maintain their skills.
Inspected 20 November 2019; report published 10 January 2020. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Ratings over time
- Jan 2020
- Today Rating 6 years old
Every overall rating on record for this location, earliest first.
Inspection reports to read
- CQC inspection report 10 January 2020
Map and area details
- Ward
- St Andrew's & Docklands
- Council
- Hull City Council · paying for care
- Parliamentary constituency
- Kingston upon Hull West and Haltemprice
- NHS area (integrated care board)
- NHS Humber and North Yorkshire Integrated Care Board
- Setting
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in HU3 (11)
View on OpenStreetMap · Get directions · Base map © OpenStreetMap
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.
Ownership and company checks
Sure Healthcare is run by Sure Healthcare & Supported Living Uk Limited (company 09477806), incorporated in 2015, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Sure Healthcare and Supported Living (UK) Limited runs 3 CQC-registered services across 3 council areas; 2 of the 3 with a rating are Good or Outstanding (67%), against 88% for the same mix of services across England.
Who they support
Registration details from CQC.
Ratings for safety, care and leadership
- Safe33 of 36 in Kingston upon Hull, City of
- Effective35 of 36 in Kingston upon Hull, City of
- Caring34 of 36 in Kingston upon Hull, City of
- Responsive33 of 36 in Kingston upon Hull, City of
- Well-led28 of 36 in Kingston upon Hull, City of
Source: CQC, published 10 January 2020. Under each rating: how many agencies in Kingston upon Hull, City of share it.
Sure Healthcare over the years
CQC registration dates from December 2018, so the service has been operating for around 7 years under its current registration.
There is a single overall rating on record, Good (January 2020).
6 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 27 of the 35 other agencies in Kingston upon Hull, City of that CQC has rated.
Around Hull
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Danny's Dream Club, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).
7 of the 14 nearest rated agencies have a more recent rating than this one.
It sits in St Andrew's & Docklands ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Humber and North Yorkshire ICB.
Likely fees
We estimate visits from Sure Healthcare at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Kingston upon Hull, City of Council can help with costs for people with savings under £23,250, starting with a free assessment.
Family reviews
There are no reviews of Sure Healthcare yet. If you know the service, your experience could help someone else.
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How Sure Healthcare compares
- Rated Good. Across Kingston upon Hull, City of, 92% of the 36 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (January 2020) is more recent than 39% of agency ratings in Kingston upon Hull, City of.
- Registered with CQC in 2018: it has been registered longer than 56% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Kingston upon Hull, City of lists 6.
Comparison set: every registered home care agency in Kingston upon Hull, City of, CQC data for Oct 2026.
Other agencies close by
Guides for families
Similar home care agencies near Kingston upon Hull, rated recently
- Stag Support ServicesAug 2025 · 4.7 miles
- Wellington Care Head OfficeDec 2024 · 0.6 miles
- Lotus Home Care HullJul 2026 · 0.8 miles
Frequently asked about Sure Healthcare
- Which provider runs Sure Healthcare?
- Sure Healthcare is run by Sure Healthcare and Supported Living (UK) Limited, the registered provider on the CQC register.
- What type of care does Sure Healthcare provide?
- CQC lists Sure Healthcare under: homecare agencies. Check which of these it is actively providing now.
- How is Sure Healthcare rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- How much does care from Sure Healthcare cost?
- We don't have published prices from Sure Healthcare yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Sure Healthcare registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-6209338397 and was rated Good overall in January 2020.
- Where is Sure Healthcare based?
- Its office is at 31 Hessle Road, Hull, HU3 2AA. Carers travel to people's homes, so check it covers your street.
- When was Sure Healthcare last inspected?
- 10 January 2020 is when the current rating was published, 6 years ago. Check what has changed since, such as the manager or staffing.
- Is Sure Healthcare registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
Compare other agencies nearby
In Kingston upon Hull, City of
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.