Home care agency · Slough
Surecare (Slough)
Illustrative photo, not of Surecare (Slough)- Address
- 31 Willoughby Road, Langley, Slough, SL3 8JH
- Run by
- Surecare Slough Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Part of
- Surecare
- Registered manager
- Surjit Jandu
- Company check
- Active, trading since 2008 (18 years), accounts up to date (Companies House 06529204)
- Last CQC check
- 14 Mar 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Personal care
More in Slough: Home care in Slough (165) · Best rated home care agencies in Slough · Dementia care at home in Slough · Elderly care at home in Slough · Physical disability care at home in Slough · Live-in care in Slough
Full report at cqc.org.uk · CQC location ID 1-123167463
An overview of Surecare (Slough)
Surecare (Slough) is a CQC-registered home care agency in Slough, run by Surecare Slough Ltd. Its CQC registration covers older people and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
At its most recent rating, CQC judged it Good overall (March 2019). It is one of 165 CQC-registered home care agencies that have an office within 7 miles of Slough; 72 of those are rated Good or Outstanding.
The ratings in context
All five areas CQC looks at are rated Good for Surecare (Slough): no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 15 of the 24 other agencies in Slough that CQC has rated.
How long it has been running
Surecare (Slough) has been registered with CQC since January 2011, about 15 years.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
CQC lists 4 reports for this location, the latest dated 14 March 2019.
What it may cost
We estimate visits from Surecare (Slough) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Council help is possible below £23,250 in savings: ask Slough Council for a free care needs assessment.
Ratings over time
- Oct 2016
- Mar 2019
- Today Rating 7 years old
Published CQC ratings in date order.
Published inspection reports
- CQC inspection report 14 March 2019
- CQC inspection report 27 October 2016
- Inspection report 1 May 2014
- Inspection report 13 February 2013
Finding it
- Ward
- Langley Meads
- Council
- Slough Borough Council · paying for care
- Parliamentary constituency
- Slough
- NHS planning area
- NHS Thames Valley Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in SL3 (10)
View on OpenStreetMap · How to get there · Map © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 5 of them rated Good or Outstanding, and the closest is Caring Hands United Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (2 of the nearest 25).
7 of the 9 nearest rated agencies have a more recent rating than this one.
It sits in Langley Meads ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.
What CQC's inspectors reported
- They are registered to provide personal care to people in their own homes.
- It provides service to older people and people who may have dementia, mental health needs, physical disability and sensory impairment.
- People's experience of using this service: ●People felt safe while supported by the staff team who made them feel reassured and relatives agreed with this. ●Staff had a good understanding of how to keep people safe and their responsibilities for reporting accidents, incidents or concerns.
- The registered manager had the knowledge to identify safeguarding concerns and acted on these appropriately. ●The service assessed risks to the health and wellbeing of people who use the service and staff.
Inspected 25 February 2019; report published 14 March 2019. From the regulator's own summary (Open Government Licence). Read the full report.
The company behind Surecare (Slough)
Surecare (Slough) is run by Surecare Slough Ltd (company 06529204), incorporated in 2008, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
It trades under the Surecare brand, which covers 11 services run by 11 registered providers.
Ratings for safety, care and leadership
- Safe17 of 25 in Slough
- Effective18 of 25 in Slough
- Caring20 of 24 in Slough
- Responsive21 of 25 in Slough
- Well-led16 of 25 in Slough
Ratings from CQC's most recent report, published 14 March 2019. Under each rating: how many agencies in Slough share it.
Who they support
As listed with the regulator.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Good. Across Slough, 72% of the 25 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (March 2019) is more recent than 16% of agency ratings in Slough.
- Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
- It lists 9 specialisms with CQC; the typical agency in Slough lists 6.
Compared with every CQC-registered home care agency in Slough. Source: CQC register, Oct 2026.
Other agencies close by
Guides for families
Similar home care agencies near Slough, rated recently
- Baxters HomecareJun 2026 · 1.3 miles
- Rolling Hearts Care LtdApr 2026 · under 0.5 miles
- Ontra HealthcareMay 2026 · 1.1 miles
Frequently asked about Surecare (Slough)
- Is Surecare (Slough) registered with CQC?
- It is. The CQC register records Surecare (Slough) as a home care agency, location ID 1-123167463 and was rated Good overall in March 2019.
- What is Surecare (Slough)'s address?
- 31 Willoughby Road, Langley, Slough, SL3 8JH is the agency's office; check it serves your postcode.
- When was Surecare (Slough) last inspected?
- 14 March 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
- Can Surecare (Slough) care for someone with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- Who is the registered provider for Surecare (Slough)?
- The registered provider is Surecare Slough Ltd, according to CQC.
- What services is Surecare (Slough) registered for?
- CQC lists Surecare (Slough) under: homecare agencies. Check which of these it is actively providing now.
- How did Surecare (Slough) score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How much does care from Surecare (Slough) cost?
- Surecare (Slough) has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Look further afield
In Slough
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.