Home care agency · Derby
Swanton Community Services Derbyshire
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Swanton Community Services Derbyshire- Address
- Chestnut House, 65a Friar Gate, Derby, DE1 1DJ
- Run by
- Swanton Care & Community Limited (14 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- December 2025 (10 months)
- Part of
- Swanton Care and Community
- Registered manager
- Louise Dixon
- Company check
- Active, trading since 2006 (20 years), accounts up to date (Companies House 05789785)
- Last CQC check
- 13 Oct 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Regulated activities on its registration: Personal care
More in Derby: Home care in Derby (132) · Best rated home care agencies in Derby · Elderly care at home in Derby · Learning disability care at home in Derby · Mental health care at home in Derby · Live-in care in Derby
Full report at cqc.org.uk · CQC location ID 1-24703082288
Introducing Swanton Community Services Derbyshire
Registered with CQC as a home care agency that also provides supported living, Swanton Community Services Derbyshire is based in Derby, run by Swanton Care & Community Limited. It supports adults of all ages, with registered specialisms in learning disabilities and mental health conditions.
Its latest CQC rating is Good overall (October 2021). It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Derby; 69 of those are rated Good or Outstanding.
The ratings in context
All five areas CQC looks at are rated Good for Swanton Community Services Derbyshire: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 58 of the 69 other agencies in Derby that CQC has rated.
Registered specialisms
Specialisms as registered with CQC.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Bhandal Care, under 0.5 miles away.
13 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Darley ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Derby and Derbyshire ICB.
The company behind Swanton Community Services Derbyshire
Swanton Community Services Derbyshire is run by Swanton Care & Community Limited (company 05789785), incorporated in 2006, 19 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 8 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Swanton Care & Community Limited runs 14 CQC-registered services across 9 council areas; 11 of the 12 with a rating are Good or Outstanding (92%), against 85% for the same mix of services across England.
It trades under the Swanton Care and Community brand, which covers 39 services run by 5 registered providers.
What it may cost
We estimate visits from Swanton Community Services Derbyshire at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
With savings below £23,250, Derby Council may contribute once it has carried out a free needs assessment.
How long it has been running
Swanton Community Services Derbyshire registered with CQC in December 2025, so it is a new service.
CQC has published 3 overall ratings for it (2020–2021), starting at Requires improvement and improving to Good.
It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
The registered provider has changed since the last rating, so it reflects the old provider; the current one has not been inspected here yet.
How its rating has changed
- Mar 2020
- Dec 2020
- Oct 2021
- Today Rating 5 years old
CQC rating timeline for this address.
Location and local area
- Ward
- Darley
- Council
- Derby City Council · paying for care
- Parliamentary constituency
- Derby North
- NHS area (integrated care board)
- NHS Derby and Derbyshire Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in DE1 (34)
View on OpenStreetMap · Directions · Map data: OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
How CQC rated each area
- Safe61 of 70 in Derby
- Effective64 of 70 in Derby
- Caring67 of 70 in Derby
- Responsive68 of 70 in Derby
- Well-led59 of 70 in Derby
Ratings from CQC's most recent report, published 13 October 2021. Under each rating: how many agencies in Derby share it.
Family reviews
No family has reviewed Swanton Community Services Derbyshire on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where Swanton Community Services Derbyshire stands locally
- Rated Good. Across Derby, 91% of the 70 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (October 2021) is more recent than 34% of agency ratings in Derby.
- Registered with CQC in 2025, it is one of the newest home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Derby lists 6.
Compared with every CQC-registered home care agency in Derby. Source: CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Newer ratings near Derby
- Profad Care Agency LimitedApr 2025 · under 0.5 miles
- Derbyshire Care Services HQSep 2025 · 0.6 miles
- Derby OfficeOct 2026 · 0.7 miles
Swanton Community Services Derbyshire questions answered
- Is Swanton Community Services Derbyshire rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Swanton Community Services Derbyshire charge?
- No fee list from Swanton Community Services Derbyshire has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Who is the registered provider for Swanton Community Services Derbyshire?
- The registered provider is Swanton Care & Community Limited, according to CQC.
- What type of care does Swanton Community Services Derbyshire provide?
- CQC lists Swanton Community Services Derbyshire under: homecare agencies, supported living. Check which of these it is actively providing now.
- How recent is Swanton Community Services Derbyshire's CQC rating?
- The latest rating is dated 13 October 2021, 5 years ago; ask whether there have been changes since.
- Is Swanton Community Services Derbyshire registered for dementia care?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- Is Swanton Community Services Derbyshire regulated by the Care Quality Commission?
- Swanton Community Services Derbyshire is on the CQC register as a home care agency (ID 1-24703082288) and was rated Good overall in October 2021.
- What is Swanton Community Services Derbyshire's address?
- The agency works from Chestnut House, 65a Friar Gate, Derby, DE1 1DJ; ask which postcodes its carers cover.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.