Home care agency · Farnham
Sylvian Care Farnham
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · Families helped this month: 3
Illustrative photo, not of Sylvian Care Farnham- Address
- Suite 2, Coltwood House, 2 Tongham Road, Runfold, Farnham, GU10 1PH
- Run by
- Proseniors Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2023 (3 years)
- Registered manager
- Cornel-Claudiu Dordea
- Company check
- Active, trading since 2023 (3 years), accounts up to date (Companies House 14692599)
- Last CQC check
- 10 Jun 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered to provide: Personal care
More in Farnham: Home care in Farnham (73) · Best rated home care agencies in Farnham · Dementia care at home in Farnham · Elderly care at home in Farnham · Physical disability care at home in Farnham · Live-in care in Farnham
CQC page for this service · CQC location ID 1-17189982154
Sylvian Care Farnham at a glance
Registered with CQC as a home care agency, Sylvian Care Farnham is based in Farnham, run by Proseniors Care Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (June 2026). It is one of 99 CQC-registered home care agencies that have an office within 7 miles of Aldershot; 48 of those are rated Good or Outstanding.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Right at Home GF, under 0.5 miles away.
1 of the 12 nearest rated agencies has a more recent rating than this one.
It sits in Farnham Moor Park ward, classed by ONS as smaller rural (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Budgeting for this agency
We estimate visits from Sylvian Care Farnham at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
Surrey Council can help with costs for people with savings under £23,250, starting with a free assessment.
The five key questions
- Safe75% score199 of 223 in Surrey
- Effective75% score203 of 223 in Surrey
- Caring75% score191 of 223 in Surrey
- Responsive75% score196 of 223 in Surrey
- Well-led75% score170 of 223 in Surrey
As rated by CQC, published 10 June 2026. Under each rating: how many agencies in Surrey share it.
The registered provider
Sylvian Care Farnham is run by Proseniors Care Ltd (company 14692599), incorporated in 2023.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.
History with CQC
Sylvian Care Farnham has been registered with CQC since August 2023, about 3 years.
Its only published overall rating so far is Good, from June 2026.
How the scores break down
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Sylvian Care Farnham scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 4 June 2026, published 10 June 2026 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Location and local area
- Ward
- Farnham Moor Park
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- Farnham and Bordon
- NHS integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Urban or rural
- Smaller rural: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Home care in GU10 (7)
Larger map · Plan a journey · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.
The inspection, summarised
- The service is registered to support younger and older adults, those with mental health conditions, physical disabilities and people living with dementia.
- As part of this assessment we also reviewed information in the ‘Provider Information Return’ (PIR).
- People were protected from abuse and avoidable harm.
- People using the service experienced care that was kind, compassionate and consistently focused on what mattered to them.
Taken from CQC's own findings (Open Government Licence). Read the full report.
Reading Sylvian Care Farnham's CQC ratings
Sylvian Care Farnham has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 169 of the 222 other agencies in Surrey that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Who the service is registered for
Taken from its CQC registration.
Family reviews
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How Sylvian Care Farnham compares
- Rated Good. Across Surrey, 93% of the 214 rated home care agencies are Good or Outstanding and 16 are Outstanding.
- Its rating (June 2026) is more recent than 80% of agency ratings in Surrey.
- Registered with CQC in 2023: it has been registered longer than 21% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Surrey lists 6.
Compared with every CQC-registered home care agency in Surrey. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Similar home care agencies near Farnham, rated recently
- SeeAbility - Aldershot Support ServiceSep 2026 · under 0.5 miles
- Jaysh Care ServicesFeb 2025 · 2.7 miles
- Third Hand CareDec 2025 · 3.0 miles
Quick answers about Sylvian Care Farnham
- When was Sylvian Care Farnham last inspected?
- CQC published the current rating on 10 June 2026. Older ratings are common, so ask about changes since.
- Does Sylvian Care Farnham support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- Is Sylvian Care Farnham a registered provider?
- Registered, yes: location 1-17189982154 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in June 2026.
- Where is Sylvian Care Farnham based?
- The agency's base is Suite 2, Coltwood House, 2 Tongham Road, Runfold, Farnham, GU10 1PH. Confirm that its carers travel to your area.
- How is Sylvian Care Farnham rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What are Sylvian Care Farnham's fees?
- Sylvian Care Farnham's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Who runs Sylvian Care Farnham?
- Proseniors Care Ltd is the registered provider for Sylvian Care Farnham.
- What type of care does Sylvian Care Farnham provide?
- CQC lists Sylvian Care Farnham under: homecare agencies. Check which of these it is actively providing now.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.