Home care agency · Leamington Spa

The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa

Rated Requires improvement by CQC Rating published 16 May 2023 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

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A carer bringing tea to an older woman at home Illustrative photo, not of The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa
Address
5 Tancred Close, Jephson Court, Leamington Spa, CV31 3RZ
Run by
The Care Bureau Limited (10 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2021 (4 years)
Registered manager
Amanda Alice Louise Evans
Company check
Active, trading since 1997 (29 years), accounts up to date (Companies House 03303146)
Last CQC check
16 May 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered to provide: Personal care

Read the full CQC inspection report · CQC location ID 1-12118262151

The service in brief

The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa is a CQC-registered home care agency in Leamington Spa, run by The Care Bureau Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Requires improvement overall (May 2023). Safe and Well-led were rated Requires improvement. It is one of 35 CQC-registered home care agencies that have an office within 7 miles of Royal Leamington Spa; 18 of those are rated Good or Outstanding.

The inspection, summarised

  • At the time of the performance review and assessment, the service did not provide a regulated activity to anyone with a learning disability or autistic person.
  • Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; overall the policies and systems in the service supported this practice.
  • Where people lacked mental capacity improvement was needed to include important information about who could make decisions on their behalf in their plan of care.
  • Staff had been trained and completed agreed support tasks on care calls.

Inspected 25 April 2023; report published 16 May 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Strengths and weak spots in the ratings

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across Warwickshire, 15 of 96 rated agencies are Requires improvement for Safe (16%), while 24 of 96 rated agencies are Requires improvement for Well-led (25%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

How long it has been running

Registered in December 2021, it has 4 years on the CQC register.

CQC has published 3 overall ratings for it (2016–2023), starting at Good and falling to Requires improvement.

At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Ratings for safety, care and leadership

  • SafeRequires improvement15 of 96 in Warwickshire
  • EffectiveGood85 of 96 in Warwickshire
  • CaringGood86 of 96 in Warwickshire
  • ResponsiveGood86 of 96 in Warwickshire
  • Well-ledRequires improvement24 of 96 in Warwickshire

Ratings from CQC's most recent report, published 16 May 2023. Under each rating: how many agencies in Warwickshire share it.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is The Care Bureau- Home Support Service, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25).

9 of the 17 nearest rated agencies have a more recent rating than this one.

It sits in Leamington Brunswick ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Coventry and Warwickshire ICB.

What it may cost

We estimate visits from The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

With savings below £23,250, Warwickshire Council may contribute once it has carried out a free needs assessment.

Who the service is registered for

Specialisms as registered with CQC.

Who runs it

The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa is run by The Care Bureau Limited (company 03303146), incorporated in 1997, 24 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other human health activities.

The Care Bureau Limited runs 10 CQC-registered services across 5 council areas; 7 of the 9 with a rating are Good or Outstanding (78%), against 88% for the same mix of services across England.

4 of its services are in Warwickshire.

How its rating has changed

  1. Apr 2016 Good
  2. Sep 2018 Good
  3. May 2023 Requires improvement
  4. Today Rating 3 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.

CQC reports

Where it is

Ward
Leamington Brunswick
Parliamentary constituency
Warwick and Leamington
Local NHS (ICB)
NHS Coventry and Warwickshire Integrated Care Board
ONS area type
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Home care in CV31 (8)

Larger map · How to get there · © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.

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The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa in local context

  • Rated Requires improvement. Across Warwickshire, 84% of the 93 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (May 2023) is more recent than 61% of agency ratings in Warwickshire.
  • Registered with CQC in 2021: it has been registered longer than 45% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Warwickshire lists 5.
  • Areas CQC rated below Good: Safe (17% of home care agencies in Warwickshire are also rated below Good here); Well-led (27% of home care agencies in Warwickshire are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in Warwickshire. Source: CQC register, Oct 2026.

Other agencies close by

Guides for families

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Quick answers about The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa

Is The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-12118262151 and was rated Requires improvement overall in May 2023.
Where is The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa?
The agency's base is 5 Tancred Close, Jephson Court, Leamington Spa, CV31 3RZ. Confirm that its carers travel to your area.
When was The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa last inspected?
CQC published the current rating on 16 May 2023, 3 years ago. Older ratings are common, so ask about changes since.
Is The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Who is the registered provider for The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa?
The registered provider is The Care Bureau Limited, according to CQC.
What services is The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa registered for?
Registration for The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa covers: homecare agencies. Check which of these it offers today.
How did The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa score on each CQC key question?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
How much does The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa charge?
The Care Bureau Ltd - Domiciliary Care and Nursing Agency - Leamington Spa has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.

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