Home care agency · Barnet
The Home Care Connection
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of The Home Care Connection- Address
- 120 - 121 Churchill House, 120 Bunns Lane, London, NW7 2AS
- Run by
- The Shires Home Care Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Venugopal Kammam
- Company check
- Active, trading since 1998 (28 years), accounts up to date (Companies House 03581406)
- Last CQC check
- 21 Jun 2019
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Personal care
More in Barnet: Home care in Barnet (95) · Best rated home care agencies in Barnet · Dementia care at home in Barnet · Elderly care at home in Barnet · Physical disability care at home in Barnet · Live-in care in Barnet
Full report at cqc.org.uk · CQC location ID 1-121849524
The service in brief
The Home Care Connection in Barnet is registered with the Care Quality Commission as a home care agency, run by The Shires Home Care Services Limited. The service is registered to support older people and lists dementia, physical disabilities and mental health conditions among its specialisms.
CQC rated it Good overall (June 2019). It is one of 54 CQC-registered home care agencies that have an office within 2 miles of Edgware; 30 of those are rated Good or Outstanding.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Eagle Care Ltd, under 0.5 miles away.
16 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Burnt Oak ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
Strengths and weak spots in the ratings
The Home Care Connection has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 56 of the 65 other agencies in Barnet that CQC has rated.
Budgeting for this agency
We estimate visits from The Home Care Connection at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Live-in care in this region typically runs £1,620–£1,980 a week.
People with savings under £23,250 may get help from Barnet Council after a needs and financial assessment.
History with CQC
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Reports on record: 5, with the most recent dated 21 June 2019.
Key points from CQC's visit
- People's experience of using this service People told us they were very happy with the care and support they received because they felt safe and all their needs were met by kind and caring staff.
- People praised the managers of the service and agreed that they were approachable, knowledgeable, fair and did their job well.
- The staff team worked well together and supported the registered manager.
- The staff team was committed to providing a high-quality service and keeping people safe.
Inspected 29 May 2019; report published 21 June 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Who they support
Registration details from CQC.
Who runs it
The Home Care Connection is run by The Shires Home Care Services Limited (company 03581406), incorporated in 1998, 12 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities.
Rating history
- Nov 2016
- Jun 2019
- Today Rating 7 years old
The location's rating record from CQC, from first to latest.
CQC reports
- CQC inspection report 21 June 2019
- CQC inspection report 30 November 2016
- Inspection report 13 September 2014
- Inspection report 21 August 2013
- Inspection report 10 January 2013
Map and area details
- Ward
- Burnt Oak
- Council
- London Borough of Barnet · paying for care
- Parliamentary constituency
- Hendon
- NHS planning area
- NHS West and North London Integrated Care Board
- Type of area
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
View on OpenStreetMap · Route planner · Map data: OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
The five key questions
- Safe61 of 66 in Barnet
- Effective63 of 66 in Barnet
- Caring63 of 66 in Barnet
- Responsive64 of 66 in Barnet
- Well-led57 of 66 in Barnet
Ratings from CQC's most recent report, published 21 June 2019. Under each rating: how many agencies in Barnet share it.
Family reviews
Be the first to review The Home Care Connection. Your experience helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where The Home Care Connection stands locally
- Rated Good. Across Barnet, 95% of the 66 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (June 2019) is more recent than 8% of agency ratings in Barnet.
- Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Barnet lists 6.
Compared with every CQC-registered home care agency in Barnet. Source: CQC register, Oct 2026.
Other agencies close by
Guides for families
Similar home care agencies near Barnet, rated recently
- Priocare Health Solutions Ltd - HarrowFeb 2026 · under 0.5 miles
- Fission Care LtdJun 2026 · under 0.5 miles
- Pecna Care LtdMay 2026 · 0.5 miles
Questions about The Home Care Connection
- Is The Home Care Connection registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- When did CQC last rate The Home Care Connection?
- The rating now shown was published on 21 June 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
- Where is The Home Care Connection based?
- 120 - 121 Churchill House, 120 Bunns Lane, London, NW7 2AS. That is the office; visits happen in your own home, so confirm your area is covered.
- Is The Home Care Connection regulated by the Care Quality Commission?
- Yes. The Home Care Connection is registered with the Care Quality Commission as a home care agency (location ID 1-121849524) and was rated Good overall in June 2019.
- What are The Home Care Connection's fees?
- The Home Care Connection hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Request a written quote and check what is charged on top.
- Is The Home Care Connection rated well for safety?
- CQC rates five key questions. For The Home Care Connection: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- What type of care does The Home Care Connection provide?
- Registration for The Home Care Connection covers: homecare agencies. Check which of these it offers today.
- Which provider runs The Home Care Connection?
- The Shires Home Care Services Limited is the registered provider for The Home Care Connection.
Look further afield
In Barnet
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.