Home care agency · Dawlish
Thomas Homecare Ltd
Illustrative photo, not of Thomas Homecare Ltd- Address
- Tindle House, 6 Park Road, Dawlish, EX7 9LQ
- Run by
- Thomas Homecare Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2019 (6 years)
- Registered manager
- Karen Dawn Myatt
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10828306)
- Last CQC check
- 29 Oct 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered activities: Personal care
More in Dawlish: Home care in Dawlish (25) · Best rated home care agencies in Dawlish · Dementia care at home in Dawlish · Elderly care at home in Dawlish · Physical disability care at home in Dawlish · Live-in care in Dawlish
See this service on the CQC website · CQC location ID 1-8049299001
Thomas Homecare Ltd at a glance
Registered with CQC as a home care agency, Thomas Homecare Ltd is based in Dawlish. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, sight or hearing loss and eating disorders.
Its latest CQC rating is Requires improvement overall (October 2021). Safe and Well-led were rated Requires improvement. It is one of 25 CQC-registered home care agencies that have an office within 7 miles of Dawlish; 18 of those are rated Good or Outstanding.
Track record
Thomas Homecare Ltd has been registered with CQC since December 2019, about 6 years.
One overall rating to date: Requires improvement, published October 2021.
No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
The five key questions
- Safe9 of 119 in Devon
- Effective107 of 119 in Devon
- Caring94 of 119 in Devon
- Responsive105 of 119 in Devon
- Well-led14 of 119 in Devon
Source: CQC, published 29 October 2021. Under each rating: how many agencies in Devon share it.
Ratings over time
- Oct 2021
- Today Rating 4 years old
Published CQC ratings in date order.
Reports on the CQC website
- CQC inspection report 29 October 2021
The neighbourhood
- Ward
- Dawlish South West
- Council
- Devon County Council · paying for care
- Parliamentary constituency
- Newton Abbot
- NHS planning area
- NHS Devon Integrated Care Board
- ONS area type
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in EX7 (5)
Bigger map · Directions · Base map © OpenStreetMap
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Reading Thomas Homecare Ltd's CQC ratings
For Thomas Homecare Ltd, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Devon, 9 of 119 rated agencies are Requires improvement for Safe (8%), while 14 of 119 rated agencies are Requires improvement for Well-led (12%).
The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
What CQC's inspectors reported
- People said they felt safe and well cared for by a staff team who understood their needs and respected their privacy, dignity and independence.
- They do everything I ask and they definitely seem to be competent to meet my needs." And "I feel safe and I feel perfectly comfortable with them." Similarly, relatives of people using the service said they were doing a good job.
- One said "We have(name of staff member) three times a week.
- My sister is really fond of her. (name of staff member) tries to suit her client's needs and helps her to be more independent than she was but she'll also sit with me too and check that I'm ok.
Inspected 4 October 2021; report published 29 October 2021; supporting 36 people at the time. From the regulator's own summary (Open Government Licence). Read the full report.
Choice nearby
There are 5 other agencies within 3 miles, 5 of them rated Good or Outstanding; the nearest is Assist Teignbridge, under 0.5 miles away.
6 of the 22 nearest rated agencies have a more recent rating than this one.
It sits in Dawlish South West ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.
Costs to expect
We estimate visits from Thomas Homecare Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Devon Council for a free care needs assessment.
The registered provider
Thomas Homecare Ltd is run by Thomas Homecare Ltd (company 10828306), incorporated in 2017, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is medical nursing home activities.
Who the service is registered for
From the CQC register; ask how each need is met in practice.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Thomas Homecare Ltd in local context
- Rated Requires improvement. Across Devon, 92% of the 119 rated home care agencies are Good or Outstanding and 14 are Outstanding.
- Its rating (October 2021) is more recent than 50% of agency ratings in Devon.
- Registered with CQC in 2019: it has been registered longer than 43% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Devon lists 5.
- Areas CQC rated below Good: Safe (8% of home care agencies in Devon are also rated below Good here); Well-led (11% of home care agencies in Devon are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Devon as at Oct 2026.
Closest alternatives
Guides for families
Similar home care agencies near Dawlish, rated recently
- Roswell CourtOct 2026 · 3.6 miles
- Pottles CourtJun 2026 · 6.6 miles
Quick answers about Thomas Homecare Ltd
- Is Thomas Homecare Ltd rated well for safety?
- CQC rates five key questions. For Thomas Homecare Ltd: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
- Does Thomas Homecare Ltd support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- Is Thomas Homecare Ltd a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-8049299001 and was rated Requires improvement overall in October 2021.
- When was Thomas Homecare Ltd last inspected?
- CQC published the current rating on 29 October 2021, 4 years ago. Older ratings are common, so ask about changes since.
- What type of care does Thomas Homecare Ltd provide?
- Thomas Homecare Ltd is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- What are Thomas Homecare Ltd's fees?
- Thomas Homecare Ltd hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Where is Thomas Homecare Ltd based?
- The agency's base is Tindle House, 6 Park Road, Dawlish, EX7 9LQ. Confirm that its carers travel to your area.
Look further afield
In Devon
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.