Home care agency · Ilford

Three Sisters Care Ltd

Rated Good by CQC Rating published 21 October 2025 Rating 1 year old
A carer talking with women in wheelchairs Illustrative photo, not of Three Sisters Care Ltd
Address
Unit 7, Redbridge Enterprise Centre, Thompson Close, Ilford, IG1 1TY
Run by
Three Sisters Care Ltd (2 services)
Service
Home care agency, Supported living
Registered with CQC
December 2023 (2 years)
Registered manager
Rahena Begum
Company check
Active, trading since 2011 (15 years), accounts up to date (Companies House 07606018)
Last CQC check
21 Oct 2025
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimate only, from published local rates. How we estimate

Registered activities: Personal care

See this service on the CQC website · CQC location ID 1-18225753341

The service in brief

Three Sisters Care Ltd in Ilford is registered with the Care Quality Commission as a home care agency that also provides supported living. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Good overall (October 2025). It is one of 130 CQC-registered home care agencies that are based in the borough of Redbridge; 56 of those are rated Good or Outstanding.

Track record

Registered in December 2023, it has 2 years on the CQC register.

There is a single overall rating on record, Good (October 2025).

Ownership and company checks

Three Sisters Care Ltd is run by Three Sisters Care Ltd (company 07606018), incorporated in 2011, 12 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Three Sisters Care Ltd runs 2 CQC-registered services across 2 council areas; 1 of the 2 with a rating are Good or Outstanding (50%), against 88% for the same mix of services across England.

The five key questions

  • SafeGood75% score64 of 69 in Redbridge
  • EffectiveGood75% score66 of 69 in Redbridge
  • CaringGood75% score68 of 69 in Redbridge
  • ResponsiveGood75% score66 of 69 in Redbridge
  • Well-ledGood75% score62 of 69 in Redbridge

As rated by CQC, published 21 October 2025. Under each rating: how many agencies in Redbridge share it.

Costs to expect

We estimate visits from Three Sisters Care Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Regional live-in prices sit at roughly £1,620–£1,980 per week.

With savings below £23,250, Redbridge Council may contribute once it has carried out a free needs assessment.

Key points from CQC's visit

  • Three Sisters Care Ltd provides domiciliary care to people in their own homes.
  • Not everyone who used the service received personal care.
  • This is help with tasks related to personal hygiene and eating.
  • The service was able to show how they were meeting the underpinning principles of right support, right care, right culture.

From the regulator's own summary (Open Government Licence). Read the full report.

Needs it is registered to meet

From the CQC register; ask how each need is met in practice.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Home & Community Services (Redbridge), under 0.5 miles away.

4 of the 17 nearest rated agencies have a more recent rating than this one.

It sits in Ilford Town ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS North East London ICB.

What the ratings tell you

Three Sisters Care Ltd has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 61 of the 68 other agencies in Redbridge that CQC has rated.

Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.

Percentage scores by area

Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Three Sisters Care Ltd scores 75%.

Safe Good 75%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks3 · Good
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation3 · Good
Effective Good 75%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 75%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 3 September 2025, published 21 October 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.

Where it is

Ward
Ilford Town
Parliamentary constituency
Ilford South
Local NHS (ICB)
NHS North East London Integrated Care Board
Urban or rural
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Home care in IG1 (69)

Open the full map · Get directions · Base map © OpenStreetMap

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Family reviews

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Three Sisters Care Ltd against its area

  • Rated Good. Across Redbridge, 93% of the 69 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (October 2025) is more recent than 77% of agency ratings in Redbridge.
  • Registered with CQC in 2023: it has been registered longer than 42% of home care agencies in the area.
  • It lists 8 specialisms with CQC; the typical agency in Redbridge lists 6.

Comparison set: every registered home care agency in Redbridge, CQC data for Oct 2026.

Closest alternatives

Guides for families

Other home care agencies near Redbridge with recent ratings

What families ask about Three Sisters Care Ltd

How is Three Sisters Care Ltd rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
Can Three Sisters Care Ltd care for someone with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Is Three Sisters Care Ltd regulated by the Care Quality Commission?
Yes: CQC lists it as a home care agency under location ID 1-18225753341 and was rated Good overall in October 2025.
When was Three Sisters Care Ltd last inspected?
The rating now shown was published on 21 October 2025, 1 year ago. Ask what has changed since then, for example in management or staffing.
What kind of care can Three Sisters Care Ltd offer?
CQC lists Three Sisters Care Ltd under: homecare agencies, supported living. Check which of these it is actively providing now.
What are Three Sisters Care Ltd's fees?
Three Sisters Care Ltd has not published its fees with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Request a written quote and check what is charged on top.
Where is Three Sisters Care Ltd based?
Unit 7, Redbridge Enterprise Centre, Thompson Close, Ilford, IG1 1TY is the agency's office; check it serves your postcode.

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Three Sisters Care Ltd: rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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