Home care agency · Grays
Thurrock Lifestyle Solutions
Illustrative photo, not of Thurrock Lifestyle Solutions- Address
- 7th Floor, Thameside Complex, Grays, RM17 5DX
- Run by
- Thurrock Lifestyle Solutions CIC
- Service
- Home care agency, Supported living
- Registered with CQC
- July 2013 (13 years)
- Registered manager
- Hannah Charlotte Mayo
- Company check
- Active, trading since 2007 (19 years), accounts up to date (Companies House 06152341)
- Last CQC check
- 1 Feb 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care
Full report at cqc.org.uk · CQC location ID 1-837507122
About this agency
Thurrock Lifestyle Solutions in Grays is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Thurrock Lifestyle Solutions CIC. The service is registered to support adults under 65 and lists learning disabilities among its specialisms.
CQC rated it Good overall (February 2019). It is one of 139 CQC-registered home care agencies that have an office within 7 miles of Grays; 50 of those are rated Good or Outstanding.
How its rating has changed
- Apr 2016
- Feb 2019
- Today Rating 7 years old
CQC rating timeline for this address.
CQC reports
- CQC inspection report 1 February 2019
- CQC inspection report 23 April 2016
The neighbourhood
- Ward
- Grays Town
- Council
- Thurrock Council · paying for care
- Parliamentary constituency
- Thurrock
- NHS planning area
- NHS Essex Integrated Care Board
- Urban or rural
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in RM17 (29)
View on OpenStreetMap · Directions · Map data: OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Track record
Thurrock Lifestyle Solutions has been registered with CQC since July 2013, about 13 years.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
2 reports have been published for this location, most recently on 1 February 2019.
The registered provider
Thurrock Lifestyle Solutions is run by Thurrock Lifestyle Solutions Cic (company 06152341), incorporated in 2007, 6 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, its confirmation statement is overdue, it has 5 active directors and there is no insolvency history.
Its registered business activity is other social work without accommodation.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is RIS Care Ltd, under 0.5 miles away.
12 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Grays Town ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Costs to expect
We estimate visits from Thurrock Lifestyle Solutions at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Thurrock Council can help with costs for people with savings under £23,250, starting with a free assessment.
Registered specialisms
Taken from its CQC registration.
Reading Thurrock Lifestyle Solutions's CQC ratings
Thurrock Lifestyle Solutions has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 36 of the 44 other agencies in Thurrock that CQC has rated.
What CQC's inspectors reported
- Thurrock Lifestyle Solutions provides personal care and support to people who live in 'supported living' settings, either in their own self-contained accommodation or in shared accommodation.
- People's care and housing are provided under separate contractual agreements.
- The Care Quality Commission does not regulate the premises for supported living.
- We only looked at the service for people receiving a regulated activity.
Inspected 9 January 2019; report published 1 February 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
How CQC rated each area
- Safe40 of 45 in Thurrock
- Effective41 of 45 in Thurrock
- Caring42 of 45 in Thurrock
- Responsive43 of 45 in Thurrock
- Well-led37 of 45 in Thurrock
Ratings from CQC's most recent report, published 1 February 2019. Under each rating: how many agencies in Thurrock share it.
Family reviews
Nobody has reviewed Thurrock Lifestyle Solutions here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Compared with other agencies locally
- Rated Good. Across Thurrock, 89% of the 45 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (February 2019) is more recent than 4% of agency ratings in Thurrock.
- Registered with CQC in 2013, it is one of the longest-registered home care agencies in the area.
- It lists 2 specialisms with CQC; the typical agency in Thurrock lists 6.
Comparison set: every registered home care agency in Thurrock, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Similar home care agencies near Grays, rated recently
- Shelagh Care Services LimitedJul 2026 · under 0.5 miles
- Caremark ThurrockJul 2026 · 0.6 miles
- Akaba Social UK LtdJan 2025 · 0.6 miles
Quick answers about Thurrock Lifestyle Solutions
- Who is the registered provider for Thurrock Lifestyle Solutions?
- On CQC's register the provider is Thurrock Lifestyle Solutions CIC.
- What services is Thurrock Lifestyle Solutions registered for?
- CQC lists Thurrock Lifestyle Solutions under: homecare agencies, supported living. Check which of these it is actively providing now.
- How is Thurrock Lifestyle Solutions rated for safety and leadership?
- CQC rates five key questions. For Thurrock Lifestyle Solutions: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Thurrock Lifestyle Solutions charge?
- Thurrock Lifestyle Solutions hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Is Thurrock Lifestyle Solutions regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-837507122 and was rated Good overall in February 2019.
- What is Thurrock Lifestyle Solutions's address?
- The agency works from 7th Floor, Thameside Complex, Grays, RM17 5DX; ask which postcodes its carers cover.
- When did CQC last rate Thurrock Lifestyle Solutions?
- CQC published the current rating on 1 February 2019, 7 years ago. Older ratings are common, so ask about changes since.
- Does Thurrock Lifestyle Solutions support people with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
Look further afield
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.