Home care · Thurrock

Home care in Grays

CQC lists 217 home care agencies covering Grays, operated by 215 separate providers. Ampi Limited runs the most, with 2. Of the 100 CQC has rated, 88% are Good or Outstanding (versus 89% across Thurrock and 88% across England). Our estimate of typical fees here: about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 54 home care agencies were last rated more than four years ago and 42 registered since October 2024. Most recently, Austen Allen Homecare - Dartford was rated Good on 2 October 2026.

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Data: the CQC register, updated 26 October 2026, under the Open Government Licence

Compiled by The Care Panel data team from the CQC register. How the list is ordered · How the site is paid for

The short version

Thurrock council offers a free care needs assessment, whatever your savings.
88 of the 100 rated agencies are Good or Outstanding, while 12 are rated Inadequate or Requires improvement and 117 are not yet rated.
Rating changes in Thurrock are checked each day. See what changed recently.
Dementia is a registered specialism for 168.

Reference this page as: The Care Panel, "Home care in Grays", Oct 2026, based on the CQC register.

217agencies on the CQC register
88%of rated services are Good or Outstanding
168support people with dementia
28with a rating or inspection since October 2024

Typical prices in Grays against East of England and England, Oct 2026
Care	Grays	East of England	England
Visiting care, an hour	£33.50	£33.50	£33.50
Live-in care, a week	£1,610	£1,610	£1,610

Homecare Association minimum sustainable council rate for 2026/27: £34.42 an hour. Thurrock Council pays: £23.42 an hour for home care (2025/26 average paid to agencies); £843.76 a week for residential care (2025/26 average, over-65s); £977.35 a week for nursing care (2025/26 average, over-65s) (council source). Grays figures are medians of our estimates for each provider here; region and England figures are self-funder averages. How we estimate.

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Typical home care rates in Grays

Prices typically seen across England in 2026
Visiting care	around £32–£34 an hour
Live-in care	around £1,540–£1,610 a week

Council rates in Thurrock Council: £23.42 an hour for home care (2025/26 average paid to agencies); £843.76 a week for residential care (2025/26 average, over-65s); £977.35 a week for nursing care (2025/26 average, over-65s) (source). A top-up usually covers the gap if your chosen provider costs more.

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Work out your weekly cost or ask local providers for their prices.

Council help

Thurrock

Savings under £23,250? Thurrock council may help with the cost, and its care needs assessment is free for everyone.

How to ask for an assessment, paying for care and direct payments in Thurrock

24-hour, overnight and live-in care in Grays

Round-the-clock care at home is arranged in one of two ways: live-in care, where one carer lives in and has a daily break and a proper night's sleep, or daytime visits plus waking nights, where a second carer stays awake all night. Typical prices: Live-in care around £1,540–£1,610 a week. CQC does not record which agencies provide it, so ask each one.

Dementia care at home in Grays

168 of the 217 agencies covering Grays are registered with CQC to support people living with dementia, and 71 of those are rated Good or Outstanding. Compare the 168 registered for dementia.

A closer look at the data for Grays

The oldest current rating dates from January 2018 (Kent Enablement at Home). Counting all listed agencies, not only rated ones, Grays (41% Good or Outstanding) is 4th out of 7 local towns, led by Stanford-le-Hope (50%). Compare Grays's 88% Good or Outstanding with 87% for the rated agencies among the 506 we list in Thurrock. The newest registration is Liv Inn Support Ltd, registered with CQC in September 2026. By specialism, 185 of 217 list physical disabilities, 102 of 217 list learning disabilities and 126 of 217 list mental health conditions. 168 of the 217 agencies (77%) list dementia as a specialism, against 80% across Thurrock.

Care groups with agencies covering Grays

Austen Allen Healthcare Limited 2 locally
Bluebird Care 2 locally
Utopia Care Limited 1 locally
All4One Care Services Limited 1 locally
Crystalize Care Services Ltd 1 locally
Thurrock Borough Council 1 locally
On Track Care Services 1 locally
BS Care Management Services Ltd 1 locally
Sunnyside House Limited 1 locally
Conscience Care Limited 1 locally
OptimalCarePlus Limited 1 locally
Atman Care LTD 1 locally
Christian Care Homes 1 locally
Healthcare Homes 1 locally
Rossycare Ltd 1 locally
Integrated Kare Solutions Limited 1 locally
Pineapple Care Services Limited 1 locally
DMC Consulting Services Ltd 1 locally

Recently inspected

CQC's latest published ratings for agencies covering Grays, newest first.

Austen Allen Homecare - DartfordGood2 Oct 2026
HD2-1Good26 Aug 2026
Caremark ThurrockGood30 Jul 2026
Austen Allen Homecare - GraveshamGood30 Jul 2026

How Grays compares with towns nearby

Town	Miles	Number of agencies	Good or Outstanding
Grays	–	217	88
Northfleet	3.5 mi	184	74
Aveley	3.7 mi	418	178
Gravesend	4.2 mi	193	72
Stanford-le-Hope	5.4 mi	157	78
Dartford	5.4 mi	331	125

Each count is agencies whose office is within 7 miles; many serve more than one town.

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Free care cost report for Grays

Typical local prices for home care, overnight and live-in care
What the council and the NHS may pay, with the 2026/27 savings limits
The best-rated services near you, from the CQC register

Home care in Grays: your questions answered

Which home care agencies cover Grays?

There are 217 CQC-registered agencies that have an office within 7 miles of Grays (register checked Oct 2026). Among the highest rated are Shelagh Care Services Limited, Caremark Thurrock and Akaba Social UK Ltd.

What CQC ratings do home care agencies in Grays have?

Of the 100 that have been rated, 88 (88%) are rated Good or Outstanding, while 12 are rated below Good. 117 are awaiting a first rating, as is usual for new registrations.

What are typical home care prices in Grays?

Prices typically seen across England in 2026: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Our cost guide has more detail.

Will Thurrock council pay for home care?

Possibly. Under the Care Act 2014, Thurrock council has a duty to assess, free of charge, anyone who seems to need care and support. After a means test, the council may pay towards care when savings and investments total less than £23,250, depending on income; your home's value is ignored for care at home. Attendance Allowance does not depend on savings or income. Contacting Thurrock council.

What should I look for when choosing agencies in Grays?

Three questions matter most once you have read the latest CQC report: will the staff be consistent, what is the plan for missed visits, and what is the total cost before signing? On dates, 28 of the 217 listed had an inspection or rating within the last two years, while 72 have older reports. Our checklist.

How does Grays compare with nearby towns for home care agencies?

Nearest towns we cover: Northfleet (3.5 miles): 184, 74 rated Good or Outstanding; Aveley (3.7 miles): 418, 178 rated Good or Outstanding; Gravesend (4.2 miles): 193, 72 rated Good or Outstanding. Grays itself has 217, 88 of them Good or Outstanding.

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Other towns near Grays

Every town we cover in Thurrock →

Also in Grays, and guides

Agencies listed above also cover Chadwell St Mary, Tilbury.

Postcode districts

RM17 29
RM16 9
RM18 21
RM20 10
RM15 5

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CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.