Home care agency · Lewisham
Tigheaven Ltd
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Tigheaven Ltd- Address
- 6 Clipper Way, London, SE13 6NA
- Run by
- Tigheaven Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- September 2013 (13 years)
- Registered manager
- Debbie Busirat Oluwaranti Oluwatoyin Ikudaisi
- Company check
- Active, trading since 2012 (13 years), accounts up to date (Companies House 08286538)
- Last CQC check
- 29 Jul 2025
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Lewisham: Home care in Lewisham (85) · Best rated home care agencies in Lewisham · Dementia care at home in Lewisham · Elderly care at home in Lewisham · Physical disability care at home in Lewisham · Live-in care in Lewisham
Read the full CQC inspection report · CQC location ID 1-973534238
Tigheaven Ltd at a glance
Tigheaven Ltd in Lewisham is registered with the Care Quality Commission as a home care agency. The service is registered to support older people and lists dementia, physical disabilities, learning disabilities and mental health conditions among its specialisms.
CQC rated it Inadequate overall (July 2025). Safe, Effective, Caring, Responsive and Well-led were rated Requires improvement or Inadequate. It is one of 85 CQC-registered home care agencies that are based in the borough of Lewisham; 28 of those are rated Good or Outstanding.
What CQC's inspectors reported
- It provides personal care and support to people living in their own homes.
- The service provides support for people who have mental health needs and learning or physical disabilities.
- Not everyone who used the service received personal care.
- The feedback from people and relatives about the service was mixed.
Inspected 25 September 2019; report published 7 December 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
The ratings in context
Area by area, Safe, Effective, Caring, Responsive and Well-led are rated below Good.
Across Lewisham, 1 of 47 rated agencies are Inadequate for Safe (2%), while 7 of 47 rated agencies are Requires improvement for Effective (15%), while 5 of 47 rated agencies are Requires improvement for Caring (11%), while 7 of 47 rated agencies are Requires improvement for Responsive (15%), while 1 of 47 rated agencies are Inadequate for Well-led (2%).
Under CQC's newer scoring, its strongest area is Caring at 55% and its lowest is Well-led at 36%, averaging 43% overall.
The Safe, Effective, Caring, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Track record
Tigheaven Ltd has been registered with CQC since September 2013, about 13 years.
CQC has published 4 overall ratings for it (2015–2025), starting at Good; it has gone up 1 and down 2 times, and is now Inadequate.
CQC lists 4 reports for this location, the latest dated 7 December 2019.
Who the service is registered for
As listed with the regulator.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 4 of them rated Good or Outstanding, and the closest is JOJO Care Limited, under 0.5 miles away.
1 of the 10 nearest rated agencies has a more recent rating than this one.
It sits in Lewisham Central ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.
Each area CQC checks
- Safe38% score1 of 47 in Lewisham
- Effective42% score7 of 47 in Lewisham
- Caring55% score5 of 47 in Lewisham
- Responsive46% score7 of 47 in Lewisham
- Well-led36% score1 of 47 in Lewisham
From CQC's latest report, published 29 July 2025. Under each rating: how many agencies in Lewisham share it.
The company behind Tigheaven Ltd
Tigheaven Ltd is run by Tigheaven Ltd (company 08286538), incorporated in 2012.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Costs to expect
We estimate visits from Tigheaven Ltd at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
For live-in care, expect around £1,620–£1,980 a week in this region.
If savings are under the upper limit (£23,250 in England), Lewisham Council may pay part of the cost after a free care needs assessment.
Percentage scores by area
CQC now scores each area it inspects from 1 to 4 against a set of "quality statements", and turns those into a percentage for the area. Averaged across the five areas, Tigheaven Ltd scores 43%.
Safe 38%
- Learning culture1 · Significant shortfalls
- Safe systems, pathways and transitions2 · Some shortfalls
- Safeguarding2 · Some shortfalls
- Involving people to manage risks1 · Significant shortfalls
- Safe environments1 · Significant shortfalls
- Safe and effective staffing1 · Significant shortfalls
- Infection prevention and control3 · Good
- Medicines optimisation1 · Significant shortfalls
Effective 42%
- Assessing needs2 · Some shortfalls
- Delivering evidence-based care and treatment2 · Some shortfalls
- How staff, teams and services work together1 · Significant shortfalls
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes1 · Significant shortfalls
- Consent to care and treatment1 · Significant shortfalls
Caring 55%
- Kindness, compassion and dignity2 · Some shortfalls
- Treating people as individuals2 · Some shortfalls
- Independence, choice and control2 · Some shortfalls
- Responding to people’s immediate needs2 · Some shortfalls
- Workforce wellbeing and enablement3 · Good
Responsive 46%
- Person-centred Care1 · Significant shortfalls
- Care provision, Integration and continuity3 · Good
- Providing Information1 · Significant shortfalls
- Listening to and involving people1 · Significant shortfalls
- Equity in access2 · Some shortfalls
- Equity in experiences and outcomes2 · Some shortfalls
- Planning for the future3 · Good
Well-led 36%
- Shared direction and culture1 · Significant shortfalls
- Capable, compassionate and inclusive leaders1 · Significant shortfalls
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion2 · Some shortfalls
- Governance, management and sustainability1 · Significant shortfalls
- Partnerships and communities1 · Significant shortfalls
- Learning, improvement and innovation1 · Significant shortfalls
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 17 April 2025, published 29 July 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Past CQC ratings
- Dec 2015
- Oct 2018
- Dec 2019
- Jul 2025
- Today Rating 1 year old
The location's rating record from CQC, from first to latest. The latest rating is lower than the one before.
CQC reports
- CQC inspection report 7 December 2019
- CQC inspection report 11 October 2018
- CQC inspection report 18 December 2015
- Inspection report 26 June 2014
Location and local area
- Ward
- Lewisham Central
- Parliamentary constituency
- Lewisham North
- NHS planning area
- NHS South East London Integrated Care Board
- Setting
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in SE13 (31)
View on OpenStreetMap · Route planner · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Family reviews
There are no reviews of Tigheaven Ltd yet. If you know the service, your experience could help someone else.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Where Tigheaven Ltd stands locally
- Rated Inadequate. Across Lewisham, 62% of the 45 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (July 2025) is more recent than 89% of agency ratings in Lewisham.
- Registered with CQC in 2013: it has been registered longer than 91% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Lewisham lists 6.
- Areas CQC rated below Good: Safe (42% of home care agencies in Lewisham are also rated below Good here); Effective (16% of home care agencies in Lewisham are also rated below Good here); Caring (11% of home care agencies in Lewisham are also rated below Good here); Responsive (16% of home care agencies in Lewisham are also rated below Good here); Well-led (42% of home care agencies in Lewisham are also rated below Good here). Ask the provider what has changed since.
Based on the CQC register for Lewisham as at Oct 2026.
Also nearby
Guides for families
Similar home care agencies near Lewisham, rated recently
- Unique Personnel (UK) LTD - LEWISHAMJun 2025 · under 0.5 miles
- Kope-Medics LtdOct 2025 · 2.6 miles
Tigheaven Ltd: common questions
- Where is Tigheaven Ltd based?
- The agency's base is 6 Clipper Way, London, SE13 6NA. Confirm that its carers travel to your area.
- How much does Tigheaven Ltd charge?
- Tigheaven Ltd hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- What type of care does Tigheaven Ltd provide?
- Tigheaven Ltd is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- When did CQC last rate Tigheaven Ltd?
- 29 July 2025 is when the current rating was published, 1 year ago. Check what has changed since, such as the manager or staffing.
- Is Tigheaven Ltd regulated by the Care Quality Commission?
- Registered, yes: location 1-973534238 on the Care Quality Commission register, listed as a home care agency and was rated Inadequate overall in July 2025.
- Does Tigheaven Ltd support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- Is Tigheaven Ltd rated well for safety?
- CQC rates five key questions. For Tigheaven Ltd: Safe: Inadequate; Effective: Requires improvement; Caring: Requires improvement; Responsive: Requires improvement; Well-led: Inadequate. Start with Safe and Well-led when reading the report.
Home care in nearby towns
In Lewisham
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.