Home care agency · Bromley

TUcare

Rated Good by CQC Rating published 6 June 2019 Rating 7 years old

Typical fee here £34–£41.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from June 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
Older people painting together at an activity session Illustrative photo, not of TUcare
Address
167a, Widmore Road, Bromley, BR1 3AX
Run by
TMSG Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
July 2018 (8 years)
Registered manager
Joanne Michelle Doxford
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10968067)
Last CQC check
6 Jun 2019
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our estimate from published local prices, not a quote. How we estimate

Regulated activities on its registration: Personal care

Read the full CQC inspection report · CQC location ID 1-5537977391

Introducing TUcare

TUcare in Bromley is registered with the Care Quality Commission as a home care agency, run by TMSG Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.

CQC rated it Good overall (June 2019). It is one of 87 CQC-registered home care agencies that are based in the borough of Bromley; 50 of those are rated Good or Outstanding.

Ratings over time

  1. Jun 2019 Good
  2. Today Rating 7 years old

Every overall rating on record for this location, earliest first.

Reports on the CQC website

The neighbourhood

Ward
Bickley & Sundridge
Parliamentary constituency
Bromley and Biggin Hill
Local NHS (ICB)
NHS South East London Integrated Care Board
ONS area type
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Home care in BR1 (26)

Open the full map · Route planner · Base map © OpenStreetMap

Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

Ratings for safety, care and leadership

  • SafeGood50 of 57 in Bromley
  • EffectiveGood52 of 56 in Bromley
  • CaringGood52 of 56 in Bromley
  • ResponsiveGood50 of 56 in Bromley
  • Well-ledGood45 of 57 in Bromley

Ratings from CQC's most recent report, published 6 June 2019. Under each rating: how many agencies in Bromley share it.

The company behind TUcare

TUcare is run by Tmsg Limited (company 10968067), incorporated in 2017.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

From the latest CQC inspection

  • It provides personal care to adults and older people living in their own homes.
  • Not everyone using TUcare receives a regulated activity.
  • Where they do we also consider any wider social care provided.
  • People's experience of using this service: People said they felt safe.

Inspected 21 May 2019; report published 6 June 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.

TUcare over the years

TUcare has been registered with CQC since July 2018, about 8 years.

Its only published overall rating so far is Good, from June 2019.

7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

Needs it is registered to meet

From the CQC register; ask how each need is met in practice.

The ratings in context

All five areas CQC looks at are rated Good for TUcare: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 44 of the 56 other agencies in Bromley that CQC has rated.

Likely fees

We estimate visits from TUcare at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

For live-in care, expect around £1,620–£1,980 a week in this region.

Bromley Council can help with costs for people with savings under £23,250, starting with a free assessment.

Around Bromley

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is Nightingale Home Care, under 0.5 miles away.

11 of the 13 nearest rated agencies have a more recent rating than this one.

It sits in Bickley & Sundridge ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

Family reviews

No family has reviewed TUcare on The Care Panel so far.

Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.

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Compared with other agencies locally

  • Rated Good. Across Bromley, 88% of the 57 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (June 2019) is more recent than 11% of agency ratings in Bromley.
  • Registered with CQC in 2018: it has been registered longer than 61% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Bromley lists 6.

Comparison set: every registered home care agency in Bromley, CQC data for Oct 2026.

Nearby options

Guides for families

Similar home care agencies near Bromley, rated recently

Questions about TUcare

How recent is TUcare's CQC rating?
The latest rating is dated 6 June 2019, 7 years ago; ask whether there have been changes since.
Is TUcare registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
Is TUcare a registered provider?
Yes: CQC lists it as a home care agency under location ID 1-5537977391 and was rated Good overall in June 2019.
Where is TUcare based?
The agency works from 167a, Widmore Road, Bromley, BR1 3AX; ask which postcodes its carers cover.
Is TUcare rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
How much does TUcare charge?
TUcare's prices aren't on our site yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
Who is the registered provider for TUcare?
TUcare is run by TMSG Limited, the registered provider on the CQC register.
What kind of care can TUcare offer?
Its CQC registration covers homecare agencies. Ask TUcare how it would adapt if needs increase.

More home care agencies nearby

In Bromley

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TUcare: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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