Home care agency · Bournemouth
UK Supported Living Services
Illustrative photo, not of UK Supported Living Services- Address
- Watson House, Office 16, 398-400 Holdenhurst Road, Bournemouth, BH8 8BN
- Run by
- UK Supported Living Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency, Home care agency, Supported living, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- August 2012 (14 years)
- Registered manager
- Stephen Lawson Thomas Henry Richard Castle
- Company check
- Active, trading since 2009 (16 years), accounts up to date (Companies House 07079818)
- Last CQC check
- 31 Aug 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care
More in Bournemouth: Home care in Bournemouth (144) · Best rated home care agencies in Bournemouth · Elderly care at home in Bournemouth · Learning disability care at home in Bournemouth · Mental health care at home in Bournemouth · Live-in care in Bournemouth
See this service on the CQC website · CQC location ID 1-448700853
An overview of UK Supported Living Services
UK Supported Living Services is a CQC-registered home care agency that also provides supported living in Bournemouth, run by UK Supported Living Services Limited. Its CQC registration covers adults of all ages, including people living with learning disabilities and mental health conditions.
At its most recent rating, CQC judged it Good overall (August 2019). It is one of 144 CQC-registered home care agencies that have an office within 7 miles of Bournemouth; 106 of those are rated Good or Outstanding.
The ratings in context
All five areas CQC looks at are rated Good for UK Supported Living Services: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 86 of the 91 other agencies in Bournemouth, Christchurch and Poole that CQC has rated.
Who the service is registered for
From the CQC register; ask how each need is met in practice.
The company behind UK Supported Living Services
UK Supported Living Services is run by Uk Supported Living Services Limited (company 07079818), incorporated in 2009, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Earlier inspections
- Aug 2015
- Jan 2017
- Aug 2019
- Today Rating 7 years old
The location's rating record from CQC, from first to latest.
Inspection reports to read
- CQC inspection report 31 August 2019
- CQC inspection report 28 January 2017
- CQC inspection report 25 August 2015
- Inspection report 3 April 2014
- Inspection report 16 January 2014
- Inspection report 4 September 2013
Finding it
- Ward
- East Cliff & Springbourne
- Parliamentary constituency
- Bournemouth East
- NHS area (integrated care board)
- NHS Dorset Integrated Care Board
- Type of area
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in BH8 (27)
Open the full map · Get directions · OpenStreetMap (ODbL)
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.
Track record
UK Supported Living Services has been registered with CQC since August 2012, about 14 years.
CQC has published 3 overall ratings for it (2015–2019), starting at Good and staying Good every time.
The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Reports on record: 6, with the most recent dated 31 August 2019.
Costs to expect
We estimate visits from UK Supported Living Services at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
People with savings under £23,250 may get help from Bournemouth, Christchurch and Poole Council after a needs and financial assessment.
Key points from CQC's visit
- About the service: UK Supported Living Services Limited is registered to provide personal care to people in their own homes.
- Where they do we also take into account any wider social care provided.
- The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance.
- This ensures people who use the service can live as full a life as possible and achieve the best possible outcomes.
Inspected 24 July 2019; report published 31 August 2019. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Waverly Care Services Ltd, under 0.5 miles away.
Every one of the 13 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in East Cliff & Springbourne ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Dorset ICB.
The five key questions
- Safe90 of 92 in Bournemouth, Christchurch and Poole
- Effective88 of 92 in Bournemouth, Christchurch and Poole
- Caring83 of 92 in Bournemouth, Christchurch and Poole
- Responsive87 of 92 in Bournemouth, Christchurch and Poole
- Well-led87 of 92 in Bournemouth, Christchurch and Poole
From CQC's latest report, published 31 August 2019. Under each rating: how many agencies in Bournemouth, Christchurch and Poole share it.
Family reviews
There are no reviews of UK Supported Living Services yet. If you know the service, your experience could help someone else.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Compared with other agencies locally
- Rated Good. Across Bournemouth, Christchurch and Poole, 99% of the 92 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (August 2019) is more recent than 2% of agency ratings in Bournemouth, Christchurch and Poole.
- Registered with CQC in 2012: it has been registered longer than 90% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Bournemouth, Christchurch and Poole lists 6.
All figures compare it with other home care agencies in Bournemouth, Christchurch and Poole; CQC register, Oct 2026.
Other agencies close by
Guides for families
Recently rated home care agencies near Bournemouth
- Lewis-Manning Hospice CareAug 2026 · 4.7 miles
- My Homecare BournemouthDec 2025 · 0.5 miles
- CaringSmart Ltd - DorsetNov 2025 · 0.6 miles
Questions about UK Supported Living Services
- Who runs UK Supported Living Services?
- CQC lists UK Supported Living Services Limited as the provider responsible for UK Supported Living Services.
- What kind of care can UK Supported Living Services offer?
- Its CQC registration covers homecare agencies, homecare agencies, supported living, supported living. Ask UK Supported Living Services how it would adapt if needs increase.
- How did UK Supported Living Services score on each CQC key question?
- CQC rates five key questions. For UK Supported Living Services: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- What are UK Supported Living Services's fees?
- UK Supported Living Services has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is UK Supported Living Services regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-448700853 and was rated Good overall in August 2019.
- What is UK Supported Living Services's address?
- Watson House, Office 16, 398-400 Holdenhurst Road, Bournemouth, BH8 8BN. That is the office; visits happen in your own home, so confirm your area is covered.
- When was UK Supported Living Services last inspected?
- CQC published the current rating on 31 August 2019, 7 years ago. Older ratings are common, so ask about changes since.
- Can UK Supported Living Services care for someone with dementia?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
Look further afield
In Bournemouth, Christchurch and Poole
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.