Home care agency · Weston-super-mare
Ultimate Complex Care Ltd
Illustrative photo, not of Ultimate Complex Care Ltd- Address
- 121, High Street, Worle, Weston-super-mare, BS22 6HB
- Run by
- Ultimate Complex Care Ltd
- Type of provider
- Independent (private company)
- Service
- Ambulances, Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- January 2021 (5 years)
- Registered manager
- Joseph Tawanda Muguti
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12473161)
- Last CQC check
- 8 Nov 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Regulated activities on its registration: Personal care · Transport services, triage and medical advice provided remotely · Treatment of disease, disorder or injury
More in Weston-super-Mare: Home care in Weston-super-Mare (34) · Best rated home care agencies in Weston-super-Mare · Elderly care at home in Weston-super-Mare · Physical disability care at home in Weston-super-Mare · Learning disability care at home in Weston-super-Mare · Live-in care in Weston-super-Mare
CQC page for this service · CQC location ID 1-10154900391
About this agency
Ultimate Complex Care Ltd is a CQC-registered home care agency that also provides supported living in Weston-super-mare. Its CQC registration covers adults of all ages, including people living with physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (November 2022). It is one of 34 CQC-registered home care agencies that have an office within 7 miles of Weston-super-Mare; 20 of those are rated Good or Outstanding.
The inspection, summarised
- People were provided with regular opportunities during initial assessment to express their needs, wishes and preferences regarding how they received care and support.
- As the service had not long been delivering the regulated activity regular meetings were yet to be arranged.
- People's needs were assessed and resulting support plans provided guidance to staff on how people were to be supported.
- Support in planning people's care, treatment and support was personalised to reflect people's preferences and personalities.
Inspected 25 August 2022; report published 8 November 2022. From the regulator's own summary (Open Government Licence). Read the full report.
Each area CQC checks
- Safe26 of 27 in North Somerset
- Effective26 of 27 in North Somerset
- Caring25 of 27 in North Somerset
- Responsive25 of 27 in North Somerset
- Well-led23 of 27 in North Somerset
As rated by CQC, published 8 November 2022. Under each rating: how many agencies in North Somerset share it.
The registered provider
Ultimate Complex Care Ltd is run by Ultimate Complex Care Ltd (company 12473161), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities, residential care for older and disabled people and other residential care.
Rating history
- Nov 2022
- Today Rating 3 years old
CQC rating timeline for this address.
Published inspection reports
- CQC inspection report 8 November 2022
The neighbourhood
- Ward
- Weston-super-Mare Kewstoke
- Council
- North Somerset Council · paying for care
- Parliamentary constituency
- Weston-super-Mare
- Local NHS (ICB)
- NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
- Urban or rural
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in BS22 (9)
Bigger map · Route planner · Map data: OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.
How long it has been running
Registered in January 2021, it has 5 years on the CQC register.
CQC has rated it once overall, as Good, in November 2022.
No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Home Instead Weston super Mare, Clevedon & Burnham on Sea, under 0.5 miles away.
9 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Weston-super-Mare Kewstoke ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.
Reading Ultimate Complex Care Ltd's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 22 of the 26 other agencies in North Somerset that CQC has rated.
Needs it is registered to meet
From the CQC register; ask how each need is met in practice.
What it may cost
We estimate visits from Ultimate Complex Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
If savings are under the upper limit (£23,250 in England), North Somerset Council may pay part of the cost after a free care needs assessment.
Family reviews
Be the first to review Ultimate Complex Care Ltd. Your experience helps other families choose.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Where Ultimate Complex Care Ltd stands locally
- Rated Good. Across North Somerset, 96% of the 27 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (November 2022) is more recent than 41% of agency ratings in North Somerset.
- Registered with CQC in 2021: it has been registered longer than 64% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in North Somerset lists 6.
All figures compare it with other home care agencies in North Somerset; CQC register, Oct 2026.
Also nearby
Guides for families
Similar home care agencies near Weston-super-Mare, rated recently
- Leaf SomersetJan 2026 · 2.1 miles
- Elborough Care ServicesApr 2025 · under 0.5 miles
- AMG Care Services LtdJan 2026 · 1.8 miles
Quick answers about Ultimate Complex Care Ltd
- What services is Ultimate Complex Care Ltd registered for?
- Its CQC registration covers ambulances, homecare agencies, supported living. Ask Ultimate Complex Care Ltd how it would adapt if needs increase.
- How much does Ultimate Complex Care Ltd charge?
- No fee list from Ultimate Complex Care Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Where is Ultimate Complex Care Ltd?
- 121, High Street, Worle, Weston-super-mare, BS22 6HB is the agency's office; check it serves your postcode.
- Is Ultimate Complex Care Ltd rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- Is Ultimate Complex Care Ltd registered for dementia care?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- Is Ultimate Complex Care Ltd registered with CQC?
- Ultimate Complex Care Ltd is on the CQC register as a home care agency (ID 1-10154900391) and was rated Good overall in November 2022.
- When was Ultimate Complex Care Ltd last inspected?
- 8 November 2022 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
Look further afield
In North Somerset
Your service? Put this badge on your website
Add this HTML to your website. When CQC updates your rating, the badge changes automatically.
Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.
Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.