Home care agency · Wembley

Unique Personnel (UK) Limited Brent

Rated Good by CQC Rating published 19 March 2020 Rating 6 years old

Typical fee here £34–£41.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 6 years ago. CQC's last published rating for this service is from March 2020. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of Unique Personnel (UK) Limited Brent
Address
553A High Road, Wembley, HA0 2DW
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
October 2016 (10 years)
Registered manager
*
Company check
Active, trading since 2001 (25 years), accounts up to date (Companies House 04218958)
Last CQC check
19 Mar 2020
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Personal care

Read the full CQC inspection report · CQC location ID 1-2837809307

An overview of Unique Personnel (UK) Limited Brent

Unique Personnel (UK) Limited Brent in Wembley is registered with the Care Quality Commission as a home care agency, run by Unique Personnel (U.K.) Limited. The service is registered to support adults of all ages and lists dementia and physical disabilities among its specialisms.

CQC rated it Good overall (March 2020). Well-led was rated Requires improvement. It is one of 95 CQC-registered home care agencies that are based in the borough of Brent; 59 of those are rated Good or Outstanding.

Earlier inspections

  1. Sep 2017 Good
  2. Mar 2020 Good
  3. Today Rating 6 years old

CQC rating timeline for this address.

CQC reports

Map and area details

Ward
Wembley Central
Parliamentary constituency
Brent West
NHS planning area
NHS West and North London Integrated Care Board
Setting
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England
Postcode district
Home care in HA0 (14)

Bigger map · Plan a journey · © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

History with CQC

Registered in October 2016, it has 10 years on the CQC register.

CQC has published 2 overall ratings for it (2017–2020), starting at Good and staying Good every time.

It has gone 6 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

There are 2 CQC reports on file for this address; the newest is from 19 March 2020.

The inspection, summarised

  • Systems and processes for overseeing and checking the quality of the service provided to people were not always robust and effective.
  • Shortfalls in record keeping had not been identified by management.
  • People and relatives were happy with the staff who they told us were kind and caring.
  • The care and support people received was personalised and met their individual needs and preferences.

Inspected 21 February 2020; report published 19 March 2020. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Budgeting for this agency

We estimate visits from Unique Personnel (UK) Limited Brent at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Live-in care in this region typically runs £1,620–£1,980 a week.

Council help is possible below £23,250 in savings: ask Brent Council for a free care needs assessment.

Who runs it

Unique Personnel (UK) Limited Brent is run by Unique Personnel (u.k.) Limited (company 04218958), incorporated in 2001, 15 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.

Unique Personnel (U.K.) Limited runs 7 CQC-registered services across 7 council areas; 4 of the 5 with a rating are Good or Outstanding (80%), against 88% for the same mix of services across England.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is J.C.Michael Groups Ltd Brent, under 0.5 miles away.

14 of the 19 nearest rated agencies have a more recent rating than this one.

It sits in Wembley Central ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

Who the service is registered for

Taken from its CQC registration.

Strengths and weak spots in the ratings

Area by area, Well-led is rated below Good; 4 other areas are Good.

Across Brent, 13 of 69 rated agencies are Requires improvement for Well-led (19%).

If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.

CQC ratings, area by area

  • SafeGood57 of 69 in Brent
  • EffectiveGood63 of 69 in Brent
  • CaringGood68 of 69 in Brent
  • ResponsiveGood68 of 69 in Brent
  • Well-ledRequires improvement13 of 69 in Brent

Ratings from CQC's most recent report, published 19 March 2020. Under each rating: how many agencies in Brent share it.

Family reviews

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Unique Personnel (UK) Limited Brent in local context

  • Rated Good. Across Brent, 86% of the 69 rated home care agencies are Good or Outstanding and 0 are Outstanding.
  • Its rating (March 2020) is more recent than 25% of agency ratings in Brent.
  • Registered with CQC in 2016: it has been registered longer than 71% of home care agencies in the area.
  • It lists 4 specialisms with CQC; the typical agency in Brent lists 6.
  • Areas CQC rated below Good: Well-led (19% of home care agencies in Brent are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in Brent. Source: CQC register, Oct 2026.

Other agencies close by

Guides for families

Recently rated home care agencies near Brent

Frequently asked about Unique Personnel (UK) Limited Brent

What are Unique Personnel (UK) Limited Brent's fees?
No fee list from Unique Personnel (UK) Limited Brent has reached us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Request a written quote and check what is charged on top.
How is Unique Personnel (UK) Limited Brent rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
What kind of care can Unique Personnel (UK) Limited Brent offer?
Registration for Unique Personnel (UK) Limited Brent covers: homecare agencies. Check which of these it offers today.
Who runs Unique Personnel (UK) Limited Brent?
On CQC's register the provider is Unique Personnel (U.K.) Limited.
Can Unique Personnel (UK) Limited Brent care for someone with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
When was Unique Personnel (UK) Limited Brent last inspected?
Its current CQC rating dates from 19 March 2020, 6 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Where is Unique Personnel (UK) Limited Brent based?
The agency's base is 553A High Road, Wembley, HA0 2DW. Confirm that its carers travel to your area.
Is Unique Personnel (UK) Limited Brent a registered provider?
Yes: CQC lists it as a home care agency under location ID 1-2837809307 and was rated Good overall in March 2020.

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In Brent

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Unique Personnel (UK) Limited Brent: rated Good by CQC, on The Care Panel

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