Home care agency · Newbury
West Berkshire Council Home Care Service
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of West Berkshire Council Home Care Service- Address
- Council Offices, Market Street, Newbury, RG14 5LD
- Run by
- West Berkshire Council (4 services)
- Type of provider
- Council-run
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- *
- Last CQC check
- 20 Apr 2018
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Newbury: Home care in Newbury (21) · Best rated home care agencies in Newbury · Dementia care at home in Newbury · Elderly care at home in Newbury · Physical disability care at home in Newbury · Live-in care in Newbury
Full report at cqc.org.uk · CQC location ID 1-111590023
About West Berkshire Council Home Care Service
West Berkshire Council Home Care Service in Newbury is registered with the Care Quality Commission as a home care agency, run by West Berkshire Council. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (April 2018). It is one of 21 CQC-registered home care agencies that have an office within 7 miles of Newbury; 12 of those are rated Good or Outstanding.
Costs to expect
We estimate visits from West Berkshire Council Home Care Service at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Council help is possible below £23,250 in savings: ask West Berkshire Council for a free care needs assessment.
How CQC rated each area
- Safe24 of 24 in West Berkshire
- Effective24 of 24 in West Berkshire
- Caring23 of 24 in West Berkshire
- Responsive20 of 24 in West Berkshire
- Well-led21 of 24 in West Berkshire
CQC key question ratings, published 20 April 2018. Under each rating: how many agencies in West Berkshire share it.
Past CQC ratings
- Mar 2016
- Apr 2018
- Today Rating 8 years old
Overall ratings CQC has published for this location, oldest first.
Inspection reports to read
- CQC inspection report 20 April 2018
- CQC inspection report 1 March 2016
- Inspection report 3 October 2013
- Inspection report 30 October 2012
Location and local area
- Ward
- Newbury Central
- Council
- West Berkshire Council · paying for care
- Parliamentary constituency
- Newbury
- NHS area (integrated care board)
- NHS Thames Valley Integrated Care Board
- ONS area type
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in RG14 (13)
View on OpenStreetMap · Plan a journey · OpenStreetMap (ODbL)
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Choice nearby
There are 16 other agencies within 3 miles, 7 of them rated Good or Outstanding; the nearest is Primelux Care Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (5 of the nearest 19); children (5 of the nearest 19).
9 of the 10 nearest rated agencies have a more recent rating than this one.
It sits in Newbury Central ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.
What CQC's inspectors reported
- It mainly offers a short term service to assist older people with their rehabilitation after hospital admission or illness.
- Since November 2017, the provider also offers a long term care service.
- It provides a service to older adults, younger disabled adults, and people living with dementia, physical disability and sensory impairments.
- There was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns.
Inspected 19 February 2018; report published 20 April 2018; supporting 49 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
Reading West Berkshire Council Home Care Service's CQC ratings
West Berkshire Council Home Care Service has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 20 of the 23 other agencies in West Berkshire that CQC has rated.
Track record
Registered in January 2011, it has 15 years on the CQC register.
CQC has published 2 overall ratings for it (2016–2018), starting at Good and staying Good every time.
8 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
CQC lists 4 reports for this location, the latest dated 20 April 2018.
Specialisms
From the CQC register; ask how each need is met in practice.
The registered provider
West Berkshire Council runs 4 CQC-registered services; 3 of the 4 with a rating are Good or Outstanding (75%), against 84% for the same mix of services across England.
All 4 are in West Berkshire, so it is a local operator rather than a national chain.
Family reviews
There are no reviews of West Berkshire Council Home Care Service yet. If you know the service, your experience could help someone else.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
West Berkshire Council Home Care Service in local context
- Rated Good. Across West Berkshire, 100% of the 24 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (April 2018) is more recent than 13% of agency ratings in West Berkshire.
- Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in West Berkshire lists 6.
All figures compare it with other home care agencies in West Berkshire; CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Similar home care agencies near Newbury, rated recently
- Adjoy Healthcare BerkshireNov 2024 · 1.2 miles
Frequently asked about West Berkshire Council Home Care Service
- Where is West Berkshire Council Home Care Service based?
- The agency works from Council Offices, Market Street, Newbury, RG14 5LD; ask which postcodes its carers cover.
- Is West Berkshire Council Home Care Service a registered provider?
- Registered, yes: location 1-111590023 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in April 2018.
- Is West Berkshire Council Home Care Service registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- When did CQC last rate West Berkshire Council Home Care Service?
- The latest rating is dated 20 April 2018, 8 years ago; ask whether there have been changes since.
- What kind of care can West Berkshire Council Home Care Service offer?
- CQC lists West Berkshire Council Home Care Service under: homecare agencies. Check which of these it is actively providing now.
- Who runs West Berkshire Council Home Care Service?
- On CQC's register the provider is West Berkshire Council.
- How much does care from West Berkshire Council Home Care Service cost?
- West Berkshire Council Home Care Service's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is West Berkshire Council Home Care Service rated well for safety?
- CQC rates five key questions. For West Berkshire Council Home Care Service: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
Look further afield
In West Berkshire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.