Home care agency · Totland Bay
Westview House
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Westview House- Address
- Ward Road, Totland Bay, PO39 0BD
- Run by
- Island Healthcare Limited (6 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home, Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- November 2010 (15 years)
- Registered manager
- Carol Ann Chiverton
- Company check
- Active, trading since 1995 (31 years), accounts up to date (Companies House 03040310)
- Last CQC check
- 28 Aug 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Personal care · Accommodation for persons who require nursing or personal care
More in Freshwater: Home care in Freshwater (13) · Best rated home care agencies in Freshwater · Dementia care at home in Freshwater · Elderly care at home in Freshwater · Physical disability care at home in Freshwater
Open CQC's full report · CQC location ID 1-109824406
About Westview House
Westview House in Totland Bay is registered with the Care Quality Commission as a home care agency, run by Island Healthcare Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (August 2019). It is one of 13 CQC-registered home care agencies that have an office within 7 miles of Freshwater; 13 of those are rated Good or Outstanding.
How it fits locally
There are 3 other agencies within 3 miles, 3 of them rated Good or Outstanding; the nearest is Victoria Pook Care Provider, 0.6 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (5 of the nearest 21).
10 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Totland & Colwell ward, classed by ONS as larger rural (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Each area CQC checks
- Safe29 of 33 in Isle of Wight
- Effective32 of 33 in Isle of Wight
- Caring28 of 33 in Isle of Wight
- Responsive27 of 33 in Isle of Wight
- Well-led22 of 33 in Isle of Wight
As rated by CQC, published 28 August 2019. Under each rating: how many agencies in Isle of Wight share it.
Budgeting for this agency
We estimate visits from Westview House at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
If savings are under the upper limit (£23,250 in England), Isle of Wight Council may pay part of the cost after a free care needs assessment.
History with CQC
Westview House has been registered with CQC since November 2010, about 15 years.
CQC has published 2 overall ratings for it (2017–2019), starting at Good and staying Good every time.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Reports on record: 5, with the most recent dated 28 August 2019.
The registered provider
Westview House is run by Island Healthcare Limited (company 03040310), incorporated in 1995, 15 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is nursing care and residential care for older and disabled people.
Island Healthcare Limited runs 9 CQC-registered services; 9 of the 9 with a rating are Good or Outstanding (100%), against 85% for the same mix of services across England.
All 9 are in Isle of Wight, so it is a local operator rather than a national chain.
Who the service is registered for
Specialisms as registered with CQC.
Inspection findings in brief
- People and their relatives told us they were happy with the care provided and staff were caring and compassionate.
- We observed that staff were kind and treated them with respect.
- Risks to people were assessed and minimised and people were protected from the risk of abuse.
- People were supported to take their medicines as required and there were suitable systems for ensuring the home was clean and equipment was safe for use.
Inspected 6 August 2019; report published 28 August 2019; supporting 38 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Rating history
- Feb 2017
- Aug 2019
- Today Rating 7 years old
Overall ratings CQC has published for this location, oldest first.
Reports on the CQC website
- CQC inspection report 28 August 2019
- CQC inspection report 8 February 2017
- Inspection report 30 January 2014
- Inspection report 11 January 2013
- Inspection report 5 March 2012
The neighbourhood
- Ward
- Totland & Colwell
- Council
- Isle of Wight Council · paying for care
- Parliamentary constituency
- Isle of Wight West
- Integrated care board
- NHS Hampshire and Isle of Wight Integrated Care Board
- Urban or rural
- Larger rural: further from a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
Bigger map · Route planner · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Reading Westview House's CQC ratings
Westview House has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 21 of the 32 other agencies in Isle of Wight that CQC has rated.
Family reviews
No family has reviewed Westview House on The Care Panel so far.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How Westview House compares
- Rated Good. Across Isle of Wight, 91% of the 33 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (August 2019) is more recent than 15% of agency ratings in Isle of Wight.
- Registered with CQC in 2010, it is one of the longest-registered home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Isle of Wight lists 6.
Benchmarked against all CQC-registered home care agencies in Isle of Wight (Oct 2026).
Other agencies close by
Guides for families
Other home care agencies near Freshwater with recent ratings
- Your Life (Lymington)Oct 2026 · 5.5 miles
Questions about Westview House
- How did Westview House score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What are Westview House's fees?
- Westview House's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Which provider runs Westview House?
- Westview House is run by Island Healthcare Limited, the registered provider on the CQC register.
- What kind of care can Westview House offer?
- Westview House is registered for residential homes, homecare agencies. Ask which of these it provides at the moment.
- When was Westview House last inspected?
- The rating now shown was published on 28 August 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
- Is Westview House registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- Is Westview House regulated by the Care Quality Commission?
- Registered, yes: location 1-109824406 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in August 2019.
- Where is Westview House based?
- Ward Road, Totland Bay, PO39 0BD. That is the office; visits happen in your own home, so confirm your area is covered.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.