Home care agency · Bedford

Wixams Retirement Village

Rated Good by CQC Rating published 27 January 2021 Rating 5 years old
Rated 5 years ago. CQC's last published rating for this service is from January 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
An older couple playing a stacking game at a table Illustrative photo, not of Wixams Retirement Village
Address
Bedford Road, off the Causeway, Wixams, Bedford, MK42 6EA
Type of provider
Charity (registered charity 327816)
Service
Home care agency, Supported housing
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2019 (7 years)
Part of
ExtraCare
Registered manager
Sandra Jane Stevens
Last CQC check
27 Jan 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Licensed by CQC for: Personal care

More in Bedford: Home care in Bedford (80) · Best rated home care agencies in Bedford · Dementia care at home in Bedford · Elderly care at home in Bedford · Physical disability care at home in Bedford · Live-in care in Bedford

Open CQC's full report · CQC location ID 1-6953570275

Wixams Retirement Village at a glance

Registered with CQC as a home care agency, Wixams Retirement Village is based in Bedford, run by The ExtraCare Charitable Trust. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (January 2021). It is one of 82 CQC-registered home care agencies that have an office within 7 miles of Kempston; 37 of those are rated Good or Outstanding.

Reading Wixams Retirement Village's CQC ratings

All five areas CQC looks at are rated Good for Wixams Retirement Village: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 26 of the 42 other agencies in Bedford that CQC has rated.

What it may cost

We estimate visits from Wixams Retirement Village at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

People with savings under £23,250 may get help from Bedford Council after a needs and financial assessment.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 9 of them rated Good or Outstanding, and the closest is Cindy Care Limited, 0.8 miles away.

9 of the 11 nearest rated agencies have a more recent rating than this one.

It sits in Wixams & Wilstead ward, classed by ONS as larger rural (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Each area CQC checks

  • SafeGood36 of 43 in Bedford
  • EffectiveGood39 of 43 in Bedford
  • CaringGood35 of 43 in Bedford
  • ResponsiveGood37 of 43 in Bedford
  • Well-ledGood27 of 43 in Bedford

Source: CQC, published 27 January 2021. Under each rating: how many agencies in Bedford share it.

How its rating has changed

  1. Jan 2021 Good
  2. Today Rating 5 years old

Published CQC ratings in date order.

CQC documents

The neighbourhood

Ward
Wixams & Wilstead
Parliamentary constituency
Mid Bedfordshire
Local NHS (ICB)
NHS Central East Integrated Care Board
Setting
Larger rural · nearer to a major town or city
Neighbourhood deprivation
Among the 50% least deprived areas in England
Postcode district
Home care in MK42 (23)

Larger map · Directions · Map data: OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.

Inspection findings in brief

  • One person said, "We think they (staff) are reliable and they genuinely care." Another person said, "It is a good place and the care is good.
  • The carers are kind and thoughtful." People were protected from abuse and avoidable harm and risks were managed safely.
  • Thorough care plans and risk assessments were completed by staff and were tailored to the individual's needs.
  • People and relatives told us they were involved in this process and their care plans were regularly reviewed.

Inspected 8 January 2021; report published 27 January 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.

How long it has been running

Registered in June 2019, it has 7 years on the CQC register.

CQC has rated it once overall, as Good, in January 2021.

The rating is 5 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

The registered provider

The ExtraCare Charitable Trust runs 6 CQC-registered services across 5 council areas; 6 of the 6 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

It trades under the ExtraCare brand, which covers 6 services run by 1 registered provider.

Who they support

From the CQC register; ask how each need is met in practice.

Family reviews

Nobody has reviewed Wixams Retirement Village here yet. Have you used it? A short, honest review helps the next family decide.

We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.

Review Wixams Retirement Village

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

How Wixams Retirement Village compares

  • Rated Good. Across Bedford, 83% of the 42 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (January 2021) is more recent than 14% of agency ratings in Bedford.
  • Registered with CQC in 2019: it has been registered longer than 65% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Bedford lists 6.

Compared with every CQC-registered home care agency in Bedford. Source: CQC register, Oct 2026.

Also nearby

Guides for families

Newer ratings near Bedford

Wixams Retirement Village questions answered

Who runs Wixams Retirement Village?
Wixams Retirement Village is run by The ExtraCare Charitable Trust, the registered provider on the CQC register.
What kind of care can Wixams Retirement Village offer?
Registration for Wixams Retirement Village covers: homecare agencies, supported housing. Check which of these it offers today.
Is Wixams Retirement Village rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
How much does Wixams Retirement Village charge?
Wixams Retirement Village hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Is Wixams Retirement Village a registered provider?
Yes. Wixams Retirement Village is registered with the Care Quality Commission as a home care agency (location ID 1-6953570275) and was rated Good overall in January 2021.
Where is Wixams Retirement Village based?
Its office is at Bedford Road, off the Causeway, Wixams, Bedford, MK42 6EA. Carers travel to people's homes, so check it covers your street.
When did CQC last rate Wixams Retirement Village?
The rating now shown was published on 27 January 2021, 5 years ago. Ask what has changed since then, for example in management or staffing.
Is Wixams Retirement Village registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.

Home care in nearby towns

In Bedford

Providers: display this rating on your own site

Wixams Retirement Village: rated Good by CQC, on The Care Panel

Copy and paste this code into your site. If CQC changes your rating, the badge updates too.

Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.

Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

The home address of the person who needs care in or near Bedford, or where you would like the care home to be. Not where you are now.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.

Cookie settings