Home care agency · Ashford

Woodchurch House

Rated Good by CQC Rating published 30 June 2023 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · Families helped this month: 3

A carer bringing tea to an older woman at home Illustrative photo, not of Woodchurch House
Address
Brook Street, Woodchurch, Ashford, TN26 3SN
Run by
Woodchurch House Limited
Type of provider
Independent (private company)
Service
Nursing home, Home care agency, Supported housing, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
May 2012 (14 years)
Registered manager
Jino Joseph
Company check
Active, trading since 2011 (15 years), accounts up to date (Companies House 07516020)
Last CQC check
30 Jun 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered to provide: Personal care · Accommodation for persons who require nursing or personal care · Treatment of disease, disorder or injury

CQC page for this service · CQC location ID 1-419484985

The service in brief

Woodchurch House is a CQC-registered home care agency that also provides supported living in Ashford, run by Woodchurch House Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.

At its most recent rating, CQC judged it Good overall (June 2023). It is one of 7 CQC-registered home care agencies that have an office within 7 miles of Tenterden; 6 of those are rated Good or Outstanding.

Budgeting for this agency

We estimate visits from Woodchurch House at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

Kent Council can help with costs for people with savings under £23,250, starting with a free assessment.

How CQC rated each area

  • SafeGood178 of 226 in Kent
  • EffectiveGood194 of 226 in Kent
  • CaringGood203 of 226 in Kent
  • ResponsiveGood198 of 225 in Kent
  • Well-ledGood160 of 226 in Kent

Source: CQC, published 30 June 2023. Under each rating: how many agencies in Kent share it.

How its rating has changed

  1. Dec 2016 Inadequate
  2. Aug 2017 Inadequate
  3. Dec 2017 Requires improvement
  4. Mar 2019 Requires improvement
  5. Mar 2020 Good
  6. Jan 2021 Good
  7. Sep 2021 Good
  8. Jun 2023 Good
  9. Today Rating 3 years old

Published CQC ratings in date order.

Inspection reports to read

The neighbourhood

Ward
Weald South
Parliamentary constituency
Weald of Kent
NHS planning area
NHS Kent and Medway Integrated Care Board
ONS area type
Smaller rural, nearer to a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England

Bigger map · Get directions · OpenStreetMap (ODbL)

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.

How it fits locally

There is 1 other agency within 3 miles, 0 of them rated Good or Outstanding; the nearest is Community Support Services, 0.9 miles away.

3 of the 15 nearest rated agencies have a more recent rating than this one.

It sits in Weald South ward, classed by ONS as smaller rural (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.

Reading Woodchurch House's CQC ratings

All five areas CQC looks at are rated Good for Woodchurch House: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 159 of the 225 other agencies in Kent that CQC has rated.

History with CQC

Registered in May 2012, it has 14 years on the CQC register.

CQC has published 8 overall ratings for it (2016–2023), starting at Inadequate and improving to Good.

3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

There are 6 CQC reports on file for this address; the newest is from 30 June 2023.

What CQC's inspectors reported

  • People and their relatives told us they felt safe and were happy living in Woodchurch House.
  • One person said, "Yes, I'm safe, I'm well looked after, and my room is lovely and clean." A relative told us, "It is safe, because it is well run, with plenty of staff and it is clean." People's risks had been assessed and documented and staff knew people well.
  • Staff knew about the individual risks and what to do to keep people safe.
  • The service was clean and infection control was managed well.

Inspected 7 June 2023; report published 30 June 2023; supporting 60 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Registered specialisms

Registration details from CQC.

The registered provider

Woodchurch House is run by Woodchurch House Limited (company 07516020), incorporated in 2011, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is nursing care.

Woodchurch House Limited runs 2 CQC-registered services; 2 of the 2 with a rating are Good or Outstanding (100%), against 86% for the same mix of services across England.

All 2 are in Kent, so it is a local operator rather than a national chain.

It trades under the Deer Capital brand, which covers 55 services run by 49 registered providers.

Family reviews

No family has reviewed Woodchurch House on The Care Panel so far.

We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.

Looking at Woodchurch House for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Woodchurch House

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm it's you, then check every review before it appears. Please do not include links, web addresses or images. We use your email only to check the review is genuine.

Woodchurch House: common questions

Who is the registered provider for Woodchurch House?
The registered provider is Woodchurch House Limited, according to CQC.
What type of care does Woodchurch House provide?
Woodchurch House is registered with CQC for: nursing homes, homecare agencies, supported housing, supported living. Ask the provider which needs it can meet now and as needs change.
How is Woodchurch House rated for safety and leadership?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
How much does Woodchurch House charge?
Woodchurch House's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Is Woodchurch House a registered provider?
Registered, yes: location 1-419484985 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in June 2023.
Where is Woodchurch House?
The agency's base is Brook Street, Woodchurch, Ashford, TN26 3SN. Confirm that its carers travel to your area.
When did CQC last rate Woodchurch House?
The rating now shown was published on 30 June 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.
Does Woodchurch House support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.

Home care in nearby towns

In Kent

Your service? Put this badge on your website

Woodchurch House: rated Good by CQC, on The Care Panel

Add this HTML to your website. When CQC updates your rating, the badge changes automatically.

Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.

Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Ashford.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.