Home care agency · East Grinstead

Your Hope Care Ltd

Rated Good by CQC Rating published 19 April 2019 Rating 7 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from April 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of Your Hope Care Ltd
Address
Flat 2, 3 Institute Walk, East Grinstead, RH19 3BD
Run by
Your Hope Care Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2018 (8 years)
Registered manager
Jacqueline Mwikirize
Company check
Active, trading since 2017 (9 years), accounts up to date (Companies House 10785649)
Last CQC check
19 Apr 2019
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered to provide: Personal care

CQC page for this service · CQC location ID 1-4487034925

An overview of Your Hope Care Ltd

Registered with CQC as a home care agency, Your Hope Care Ltd is based in East Grinstead, run by Your Hope Care Limited. It supports older people, with registered specialisms in dementia.

Its latest CQC rating is Good overall (April 2019). Well-led was rated Requires improvement. It is one of 38 CQC-registered home care agencies that have an office within 7 miles of East Grinstead; 19 of those are rated Good or Outstanding.

History with CQC

CQC registration dates from March 2018, so the service has been operating for around 8 years under its current registration.

One overall rating to date: Good, published April 2019.

The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.

How it fits locally

There are 8 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is Homelium West Sussex, under 0.5 miles away.

15 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in East Grinstead Town ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Who they support

From the CQC register; ask how each need is met in practice.

Budgeting for this agency

We estimate visits from Your Hope Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

If savings are under the upper limit (£23,250 in England), West Sussex Council may pay part of the cost after a free care needs assessment.

The company behind Your Hope Care Ltd

Your Hope Care Ltd is run by Your Hope Care Limited (company 10785649), incorporated in 2017.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

CQC ratings, area by area

  • SafeGood135 of 148 in West Sussex
  • EffectiveGood137 of 148 in West Sussex
  • CaringGood139 of 148 in West Sussex
  • ResponsiveGood134 of 148 in West Sussex
  • Well-ledRequires improvement21 of 148 in West Sussex

CQC key question ratings, published 19 April 2019. Under each rating: how many agencies in West Sussex share it.

The inspection, summarised

  • It provides personal care to people living in their own houses and flats.
  • Services are for older adults, some of whom are living with dementia.
  • However, they rectified this shortly after the inspection. ●People and their relatives told us they felt safe with the service and staff.
  • One person's relative said, "I really hit gold when I found them." Staff had training in safeguarding and knew how to raise any concerns. ●People and their relatives knew how to raise any concerns and were confident to do so. ●People, their relatives and staff had good relationships.

Inspected 20 March 2019; report published 19 April 2019. Quoted from the CQC report summary, Open Government Licence. Read the full report.

The ratings in context

For Your Hope Care Ltd, Well-led is rated below Good; 4 other areas are Good.

Across West Sussex, 21 of 148 rated agencies are Requires improvement for Well-led (14%).

If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.

How its rating has changed

  1. Apr 2019 Good
  2. Today Rating 7 years old

Every overall rating on record for this location, earliest first.

Published inspection reports

Location and local area

Ward
East Grinstead Town
Parliamentary constituency
East Grinstead and Uckfield
NHS integrated care board
NHS Surrey and Sussex Integrated Care Board
Type of area
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Home care in RH19 (6)

Larger map · Directions · © OpenStreetMap contributors

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.

Family reviews

No family has reviewed Your Hope Care Ltd on The Care Panel so far.

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Compared with other agencies locally

  • Rated Good. Across West Sussex, 94% of the 146 rated home care agencies are Good or Outstanding and 5 are Outstanding.
  • Its rating (April 2019) is more recent than 12% of agency ratings in West Sussex.
  • Registered with CQC in 2018: it has been registered longer than 67% of home care agencies in the area.
  • It lists 2 specialisms with CQC; the typical agency in West Sussex lists 6.
  • Areas CQC rated below Good: Well-led (14% of home care agencies in West Sussex are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in West Sussex. Source: CQC register, Oct 2026.

Other agencies close by

Guides for families

Recently rated home care agencies near East Grinstead

Your Hope Care Ltd: common questions

Is Your Hope Care Ltd rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
How much does Your Hope Care Ltd charge?
Your Hope Care Ltd hasn't shared a price list with us. Visiting care typically costs £28–£38 an hour (typical 2026 prices in West Sussex). Ask for a written quote that includes weekend and bank holiday rates.
Who runs Your Hope Care Ltd?
The registered provider is Your Hope Care Limited, according to CQC.
What services is Your Hope Care Ltd registered for?
CQC lists Your Hope Care Ltd under: homecare agencies. Check which of these it is actively providing now.
How recent is Your Hope Care Ltd's CQC rating?
19 April 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
Does Your Hope Care Ltd support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Is Your Hope Care Ltd registered with CQC?
Yes: CQC lists it as a home care agency under location ID 1-4487034925 and was rated Good overall in April 2019.
What is Your Hope Care Ltd's address?
Its office is at Flat 2, 3 Institute Walk, East Grinstead, RH19 3BD. Carers travel to people's homes, so check it covers your street.

Home care in nearby towns

In West Sussex

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Your Hope Care Ltd: rated Good by CQC, on The Care Panel

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