Home care agency · Sheffield

Yourcare24

Rated Good by CQC Rating published 11 January 2024 Rating 2 years old
Older people painting together at an activity session Illustrative photo, not of Yourcare24
Address
First Floor, 436 Attercliffe Common, Sheffield, S9 2FH
Run by
Yourcare24 Ltd (2 services)
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
November 2017 (8 years)
Registered manager
Stewart Tendeka Chigumira
Company check
Active, trading since 2016 (10 years), accounts up to date (Companies House 10197778)
Last CQC check
11 Jan 2024
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Registered to provide: Personal care

See this service on the CQC website · CQC location ID 1-4488062364

An overview of Yourcare24

Yourcare24 is a CQC-registered home care agency in Sheffield, run by Yourcare24 Ltd. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (January 2024). It is one of 132 CQC-registered home care agencies that have an office within 7 miles of Waverley; 91 of those are rated Good or Outstanding.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Principle Support, under 0.5 miles away.

It is registered for needs that fewer services nearby cover: children (7 of the nearest 25).

14 of the 20 nearest rated agencies have a more recent rating than this one.

It sits in Darnall ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS South Yorkshire ICB.

What it may cost

We estimate visits from Yourcare24 at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

People with savings under £23,250 may get help from Sheffield Council after a needs and financial assessment.

Strengths and weak spots in the ratings

Yourcare24 has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 87 of the 104 other agencies in Sheffield that CQC has rated.

How long it has been running

CQC registration dates from November 2017, so the service has been operating for around 8 years under its current registration.

CQC has published 2 overall ratings for it (2018–2024), starting at Good and staying Good every time.

There are 2 CQC reports on file for this address; the newest is from 11 January 2024.

What inspectors found

  • People's experience of the service and what we found: The provider had systems in place to safeguard people from the risk of abuse.
  • Staff understood their responsibilities and told us they would report any concerns to the management team immediately.
  • Risks associated with people's care were identified and managed safely.
  • People told us they received their medicines as prescribed.

Inspected 5 December 2023; report published 11 January 2024. Taken from CQC's own findings (Open Government Licence). Read the full report.

The five key questions

  • SafeGood97 of 105 in Sheffield
  • EffectiveGood98 of 105 in Sheffield
  • CaringGood97 of 105 in Sheffield
  • ResponsiveGood97 of 105 in Sheffield
  • Well-ledGood88 of 105 in Sheffield

From CQC's latest report, published 11 January 2024. Under each rating: how many agencies in Sheffield share it.

Who the service is registered for

Taken from its CQC registration.

Earlier inspections

  1. Nov 2018 Good
  2. Jan 2024 Good
  3. Today Rating 2 years old

The location's rating record from CQC, from first to latest.

Inspection reports to read

Area and map

Ward
Darnall
Parliamentary constituency
Sheffield South East
NHS planning area
NHS South Yorkshire Integrated Care Board
ONS area type
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England
Postcode district
Home care in S9 (19)

View on OpenStreetMap · Route planner · Base map © OpenStreetMap

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Who runs it

Yourcare24 is run by Yourcare24 Ltd (company 10197778), incorporated in 2016, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other human health activities.

Yourcare24 Ltd runs 2 CQC-registered services across 2 council areas.

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Yourcare24 in local context

  • Rated Good. Across Sheffield, 96% of the 103 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (January 2024) is more recent than 57% of agency ratings in Sheffield.
  • Registered with CQC in 2017: it has been registered longer than 64% of home care agencies in the area.
  • It lists 8 specialisms with CQC; the typical agency in Sheffield lists 6.

All figures compare it with other home care agencies in Sheffield; CQC register, Oct 2026.

Also nearby

Guides for families

Newer ratings near Sheffield

Quick answers about Yourcare24

Who is the registered provider for Yourcare24?
Yourcare24 Ltd is the registered provider for Yourcare24.
What services is Yourcare24 registered for?
Yourcare24 is registered for homecare agencies. Ask which of these it provides at the moment.
How is Yourcare24 rated for safety and leadership?
CQC rates five key questions. For Yourcare24: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
How much does care from Yourcare24 cost?
We don't have published prices from Yourcare24 yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Is Yourcare24 a registered provider?
Yes. Yourcare24 is registered with the Care Quality Commission as a home care agency (location ID 1-4488062364) and was rated Good overall in January 2024.
What is Yourcare24's address?
First Floor, 436 Attercliffe Common, Sheffield, S9 2FH. That is the office; visits happen in your own home, so confirm your area is covered.
When did CQC last rate Yourcare24?
Its current CQC rating dates from 11 January 2024, 2 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Does Yourcare24 support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.

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Yourcare24: rated Good by CQC, on The Care Panel

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